"Service Unavailable" Error

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Anna Basile

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Apr 10, 2025, 4:07:17 PMApr 10
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Hello,

Thanks for the great tool.  I am getting the following error when attempting to access my locus zoom:
 "Service Unavailable. The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."

Thank you,
Anna
--
Anna Basile, PhD | Senior Bioinformatics Scientist
she/her/hers
New York Genome Center
101 Avenue of the Americas, New York, NY 10013
aba...@nygenome.org


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locuszoom

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Apr 10, 2025, 4:12:30 PMApr 10
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Our server is currently experiencing some issues. Unfortunately I'm not quite sure how long this will take to fix. I will update when there is more information. 

locuszoom

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Apr 10, 2025, 5:52:42 PMApr 10
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One of the components in our server appears to have failed and our admin is working on getting a replacement part in, hopefully tomorrow. Until then, my.locuszoom.org will be down, along with locuszoom plots in the AMP-CMD portal and PheWeb. 
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