Driver Scan Lide 400

[Hetty Calin]

Itwill scan at this stage by running Canon's own scanning software, supplied with the scanner download: scangearmp2. But this software is as rudimentary as toddler's tea set. It won't even let you change the resolution, filetype or scan area.

By the way, when I contacted Canon for help because their scanner wasn't working, they told me that they "don't support Linux". I replied by pointing out that they had taken the time to supply a driver, so surely they would want to make sure it actually worked when people installed it. But they simply repeated that they "don't support Linux".

For quite some time the LIDE 70 scanner worked well with Windows 10, Paperport 11 and using the TWAIN driver. Recently, I suppose caused by a Windows update, the scanner is attached with the WIA driver. It works, but the WIA Canoscan Lide 70 interface offers less choices than the TWAIN interface. Uninstalling and reinstalling everything, LIDE 70 driver with Win 8 compatitility as suggested in -us/windows/forum/all/canoscan-lide-70-and-windows-10/440c49e5-3ff2-... or adding the path to the drivers as suggested elsewhere ended up with the WIA driver working with Paperport 11 always. Is there any way to force the TWAIN driver to be used with the scanner and not WIA?

I don't know who the villain is in this scenario, Microsoft or Canon. Perhaps both companies working in cahoots. However, I do know that the old Windows 7 drivers for my Canoscan scanner work just fine in Windows 10 when I use a special program (which will remain unnamed) to access the scanner. Microsoft suddenly decided to stop using Twain drivers and only allow WIA though, so I'm now unable to access my scanner from my favoriter image editing programs. My scanner has special capabilities that Canon for some bizarre reason no longer includes in any of the scanners it sells but then, why should I have to replace a perfectly functioning scanner? And in any event, I will never purchase another Canon product as long as I live. I will also do whatever I can to convince others to avoid Canon products as well. Planned obsolescence has its downsides and angering a customer like me is one of them. I can assure you, by far I'm not the only Canon scanner who is furious at not being able to use my scanner because of artificially imposed regressions in functionality imposed by Microsoft AND Canon.

I have tried EVERY "fix it" I've found on Google and nothing is working. I've changed my computer to Power Saver battery option -- didn't work. Changed the suspension on the USB port...didn't work. Yes, I'm using a 3.0 USB port on a Dell Inspiron 17 5000 series laptop. I have Windows 10 and I think that's the #1 problem --- Windows 10.

I've installed two different drivers that's supposed to work... didn't. I've installed it via the CD-ROM, didn't work...uninstalled and re-installed via the website... didn't work. Nothing is working.

Should I just return the scanner and go with a different brand of product? I already have trouble with my Canon MG3500 series printer so.. I should have known better than to buy a Canon portable scanner.

Since the LiDE 400 uses the USB connection both for communication and for power, try plugging in the laptop to external power when using the scanner. Usage of the USB connection when running on battery power can reduce the electricity (and thus also the USB signal strength).

My problem is slightly different in that I am not using a laptop and so your suggestion is of no help to me. Also it was working fine for months and I was in the middle of scanning and it just stopped.

I finally returned my LiDE 400. Hoping they fulfill a refund. It just absolutely was not compatible with Windows 10, no matter what they said. I even posted a review telling others with Windows 10 to steer clear of the product and of course, they deleted it. I've had it with Canon.. the customer service has been horrendous, the products are getting worse as years go by.

Some of the LiDE 400 devices had the scan bar installed backwards and were not caught before they left the manufacturer.

if you plug it in and when it finishes warming up, the scan bar is at the tail end (where the usb connects) this is what the problem is

Return it for exchange if you can or call support and if you still have reciept they will ship a replacement.

same problem here with my LiDE 300: the scan bar at rest is not at the button end but at the tail. I wonder if Canon could confirm this is part of a defective batch and return is for free, even if past the warranty.

I had the same problem and after some experimentation found that uninstalling all the scanning software and drivers and then reinstalling after a reboot my scanner started working again. Hope this helps someone

I have a scanner with the scan bar at the tail end. When I plug it in, the scan bar moves to the front, flashes when going back 1 inch, and then returns to the previous position (tail end). I don't have a warranty on this one and would appreciate any hints. Thanks.

I'm on Monterey 12.1, had the same problem, then installed the "ICA Driver Ver.4.1.4a (Mac)" driver from Canon Support website. After that, scanner was instantly recognised in "Printers & Scanners". Don't waste money on VueScan.

Thank you, Royston. The version you mentioned in your earlier email, Ver.4.1.4a, was released Sep 2019, and, showed up as Catalina compatible. But, I did search again, and, found this... Ver.18.2.0(Mac), released in Sep 2021. I installed this driver and my Monterey MBP now works with the scanner.

I think the intention of the VueScan Professional recommendations is if the vendor either no longer supports the scanner, or the vendor drivers do not work. In some cases, VueScan Professional may require working vendor scanner drivers, which dilutes the need for VueScan unless it provides features, not in the vendors' or Apple's Image Capture scanning capabilities.

[Ver.17.0.5]

- The scan error in the certain PC has been rectified.

[Ver.17.0.4]

- Windows 10 has been added as a supported OS.

- Windows 8.1 has been added as a supported OS.

- Windows 8 has been added as a supported OS.

[Ver.17.0.3]

- The problem that calibration is sometimes unsuccessful has been rectified.

[Ver.17.0.2]

- The stability of the scanner driver has been improved.

- If the OS is upgraded with the scanner driver remained installed, scanning by pressing the SCAN button on the product may not be performed After the upgrade. in such cases, re-install the scanner driver.

Download / Installation Procedures

1. Click the link, select [ Save ], specify "Save As", then click [ Save ] to download the file.

Memo :

If you select [ Run ] ( or [ Open ] ) instead of [ Save ], the file will be automatically installed after it is saved.

2. The downloaded file will be saved in the specified place in the self-extracting form ( .exe format ).

3. Double-click the downloaded EXE file to decompress it, then installation will start automatically.

Uninstall Procedures

If needed, you can uninstall this program using the Control Panel.

Note :

The steps below are for Windows 7. This procedure may be different for other OSes.

1. On the Start menu, click Control Panel, and then, under Programs click Uninstall a Program.

2. A page will open with a list of installed programs. Double click on the program that you want to uninstall.

3. Click "Yes" then "OK", this will complete the uninstallation process.

Canon reserves all relevant title, ownership and intellectual property rights in the Content. You may download and use the Content solely for your personal, non-commercial use and at your own risks. Canon shall not be held liable for any damages whatsoever in connection with the Content, (including, without limitation, indirect, consequential, exemplary or incidental damages).

You shall not distribute, assign, license, sell, rent, broadcast, transmit, publish or transfer the Content to any other party. You shall also not (and shall not let others) reproduce, modify, reformat, disassemble, decompile or otherwise reverse engineer or create derivative works from the Content, in whole or in part.

You agree not to send or bring the Content out of the country/region where you originally obtained it to other countries/regions without any required authorization of the applicable governments and/or in violation of any laws, restrictions and regulations.

This file is a TWAIN-compliant scanner driver for Canon color image scanner.

You can install the following items of the software:

ScanGear: The TWAIN-compliant scanner driver for Canon color image scanner.

IJ Scan Utility: The software that allows you to easily scan photos, documents, etc.

Download / Installation Procedures

1. Download the file. For the location where the file is saved, check the computer settings.

2. Double-click the downloaded EXE file to decompress it, then installation will start automatically.

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