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HubSpot does not have any default tools for sales activities on behalf of other users. (The only exception would be enrollment into sequences via workflows in Sales and Service Hub Enterprise and connecting a personal email address as a shared channel within the conversations inbox.)
@DMandalia in addition to @karstenkoehler's advice, I'll throw out there that you could add your manager's email as a Conversations Inbox, which you could then email from. Thjis would give you access to all of their emails though, as they would all come into the HubSpot inbox. So that would be up to your manager to approve.
@DMandalia yes that's true I apologize. If an email is connected to a HubSpot Conversations inbox, that email won't be accessible in the Sequences tool. You can email one email at a time, but it won't be in the Sequences.
Hi I am new to hubspot and just sent out a marketing email. I am finding out that most of them went to straight to their spam folders and I am wondering if there is a direct fix for this? it even went to the spam folder of employees which doesn't make sense to me. Anyone else having this issue?
This is a common problem, unfortunately. Could you confirm that you have connected your email sending domain and set up email authentification (SPF, DMARC)? Both are considered best practice and should help with your email deliverability and would be the first steps towards better deliverability.
In general, similar to SEO, you want to try to pass on as many positive signals about your content as possible. The eventual decision what to do with that content rests with the service provider. With that in mind, here is a list of things that I'd recommend reviewing:
@kaburke wrote an excellent email deliverability listicle and @natsumimori also compiled a lot of great resources here. I highly recommend you check out both. Over time, email service providers should recognize you as a trustworthy sender. The issue could be that in the past, some recipients have already marked your emails as spam or that email service providers noticed high bounce rates from you.
FYI regarding the Karsten Khler accepted solution... when following the instructions in the links he provided for adding a DNS record, first of all you cannot just set up as an email sender unless you have paid HubSpot. You can attempt to add your domain. However...the values given to put into your DNS record at your host failed to work or verify. It will return typo (I copied and pasted so there was no typo) and record-not-found error messages. So as of today, I still cannot use HubSpot to do something as simple as send one to one personal emails with no images or links or spam language that don't go straight to their spam inboxes.
Regarding the Spammyness tester. I tried to send a test email to that account via hubspot, but hubspot required that I verify the email. I can't do that, as it is the email of the tester and I don't have access. Can you please advise a work around?
So if the emails are going to the spam folders, this is normally related to their email security filter. For that, we would need to reach out to the recipients to have them allowlist HubSpot marketing email ip address as shown here.
Normally, when the emails go to spam, we do have quite limited control over that. However, if the recipients were to move the email manually into their inbox and save the setting, all emails moving forward would go into their inbox instead.
For this, they need to allowlist the IP address via which they are sending the emails. This can be done by their IT team itself. Once the IP address gets allowlisted the emails will start getting delivered to the inboxes. Pre-requisites - The email domain should be set up correctly
Important: If someone uses Gmail to harass, intimidate, or threaten you, they're violating Gmail's Program Policies. If you feel that you're in danger, contact your local authorities right away, and ask whether any cyber harassment laws apply to your situation.
If you signed up on a site that sends lots of emails, like promotions or newsletters, you can use the unsubscribe link to stop getting emails. After you unsubscribe, it may take a few days for the mailing list to stop sending you messages.
I am trying to setup a new zoom account for a new organisation. I am not receiving activation emails. (Yes, I have checked spam.) I have tried two different emails and neither have worked. I have then sent emails from my own computer to those addresses and no problem. I have sent them from another computer and no problem. Still not coming through from Zoom though.
Hi @bushsong @marketing-can @none1 @Sean_M @rhaywood @Mikedlv sorry I'm late to the party here and welcome to the community! If you've already looked into the KB on Not receiving emails from Zoom and have taken the suggested steps to troubleshoot; I would suggest contacting Zoom Support as they have the backend tools to resolve your posted discussion and replies here.
My organization is also experiencing the same thing. I have traced the inbound emails from both spam filters and exchange account and there are no emails coming from zoom being sent to us. It would seem their verification email system is broken.
How can I communicate with Zoom support when I can't even submit a ticket without logging in. How could they communicate with me to resolve the issue. I have been going around for 2 day now without any way to get through. Please notice that my account is licensed
f you cannot see the activation email in your account try refreshing the page. You should also check your spam or junk folder in case your email provider has filtered our email there. If you still cannot see your activation email try registering again
The problem is that the email is never re-sent. The zoom system is not RFC compliant, it should retry when grey listed. There is also a bug in the system which results in no email being sent when accounts are registered again.
I am trying to change my email on my account and was supposed to get a verification email. I did not get it. Additionally, I haven't been getting my post call recording emails for about a week now. I checked my junk and nothing is there
Yes, this does work! I just contacted tech support using the support form, and they got back to me within 5 minutes to say they had unblocked my address. This only works if you have Zoom account. If you don't, the event convenor would have to request this on your behalf. Quick and painless.
Thousands of people have lost millions of dollars and their personal information to tax scams. Scammers use the regular mail, telephone and email to set up individuals, businesses, payroll and tax professionals.
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