Start bootstrap Grayed out....?

[Eric White]

Hi there,

I am doing a GrabnGo setup  and we have base config done, 

Bootstrap screen shows up correctly but the "Start bootstrap" button is grayed out.

any Idea what I have wrong in the config that could cause that?

The process successfully created on record in Datastore.

name=bootstrap_completed

false

null

null

Thanks in advance

--

Regards,

Eric White | Principal Consultant - Google Solutions | Dialog Information Technology

Email: eric....@dialog-ge.com |  LinkedIn: Eric White  |   Web: www.dialog.com.au/google

Ph: +61 7 3247 1000 |  Mob:  +61 433 830 626 |  Fax:  +61 7 3247 1100     

      

[Mike Helfrich]

Hi Eric,

Can you confirm if there is a bootstrap_started Name/ID? If I had to guess, bootstrap_started being set to true would cause this behavior based on the following:
https://github.com/google/loaner/blob/master/loaner/web_app/frontend/src/components/bootstrap/bootstrap.ng.html#L84 - Disabled if inProgress is true.
https://github.com/google/loaner/blob/master/loaner/web_app/frontend/src/components/bootstrap/bootstrap.ts#L52 - It starts by disabling the button and awaits the status from the backend. If the request is successful, it should re-enable the button.

Can you confirm if there are any JS errors on the frontend? It's possible a request failed and it locked that button in its initial state (within the ngOnInit method) of true.

It should look something like this:

Best,
Michael Helfrich

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[Eric White]

there is only the User Kind with the three names in the group.

and the bootstrap_completed false.

nothing else.

so it seems to be the very start of the process.

I have tried two different admin accounts both show it as grayed out.

[Joe Parente]

This is a known bug, set bootstrap_completed to false and then clear memcache and refresh the app.

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[Eric White]

I started from scratch.  and where I did have previously domain delegation working, I am getting forbidden.  Even though I have the same config.

So I have bootstrap execute,  But failed on the OU Task.  (but they exist so that was OK.)

But not sure how to test where My Directory lookup is failing.

The Admin SDK is enabled,  But it has 100% fail.   

attached is the log of the Sync users which gets forbidden.

 

[Eric White]

Figured out that Google Cloud Directory Sync was disabling the GrabnGo user.   Dooh.

[Mike Helfrich]

Glad to hear you got it resolved! Let us know if you hit any other issues :).