Presenation - Case Study Personal Portfoilo-Level-03 - Dwanicha Wapar Karne

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logic123_jitu .

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May 7, 2012, 3:32:57 AM5/7/12
to erasupport, siddharthpatil1, llcaurangabad
Dear Sir

1) I have Presentation problem on ERA5 Student learne the question but
not shown "Learning Record is Sucessfull" Massge

2) ERA Server is not working properly every time restart then working
is good after 20 to 30minutes then again same problem

3) In MS-Word Bigger Challange - Shubesha Sequence is not sidplay correct

All these above problem After installing Upedates patch SU3

Pls Sir give me slouiton facising Biig problem

ERA Support

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May 7, 2012, 5:59:41 AM5/7/12
to logic123_jitu ., siddharthpatil1, llcaurangabad
Dear Sir,
Visit the following links;
FAQ Link :
http://elearning.mkcl.org/support/MSCIT/ERA%20V%204_0%20FAQ.htm
Link for ERA Updates Video 1 : http://youtu.be/qDusYZR1Ofs

Kindly follow the steps below:
1. Delete temporary internet files and cookies and browsing history
from all client machines as well as server.
2. Go to the path C:\Inetpub\wwwroot\ERA5
3. Find the text file named UpgradeLog_Content.xml and
UpgradeLog_Framework.xml
4. Delete both the files
5. Before reinstalling the updates, kindly ensure that no one is using
ERA on Server and the client machine.
6. Reinstall the ERA 5 CU1 and ERA 5 SU 1 from
http://elearning.mkcl.org/support/mscit/updates.htm
7. Reinstall the ERA 5 CU2 and ERA 5 SU 2 from
http://elearning.mkcl.org/support/mscit/updates.htm
8. Reinstall the ERA 5 SU3 from
http://elearning.mkcl.org/support/mscit/updates.htm

After this:
Kindly follow the below steps:
1. Run services.msc from Run Command.
2. Select SQL Services ERA(5) and
3. Click on "Start" button shown in top left corner.
Then check facilitator/Learner login.
Regards,
ERA Support
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