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logic123_jitu .
Dec 6, 2012, 3:53:48 AM12/6/12
to erasupport, Devendrac, siddharthpatil1, llcaurangabad
Dear Sir,
As per ur mail and following steps I follow but my problem is not solve sir
pls check attachment file in error
pls tell what i cand do urgent
1. Delete temporary internet files and cookies and browsing history
from all client machines as well as server.
2. Open the command prompt - type iisreset press enter key .wait till
the IIS restarts
3. Go to the path C:\Inetpub\wwwroot\ERA5
4. Find the file named UpgradeLog_Content.xml
5. Find the file named UpgradeLog_Framework.xml
6. Delete the files
7. Kindly ensure that no one is using ERA on Server and the client
machine.
8. Reinstall the ERA 5 CU1
9. Reinstall the ERA 5 CU2
10. Reinstall ERA 5 SU5
11. The issue will be resolved.
As per ur mail and following steps I follow but my problem is not solve sir
pls check attachment file in error
pls tell what i cand do urgent
1. Delete temporary internet files and cookies and browsing history
from all client machines as well as server.
2. Open the command prompt - type iisreset press enter key .wait till
the IIS restarts
3. Go to the path C:\Inetpub\wwwroot\ERA5
4. Find the file named UpgradeLog_Content.xml
5. Find the file named UpgradeLog_Framework.xml
6. Delete the files
7. Kindly ensure that no one is using ERA on Server and the client
machine.
8. Reinstall the ERA 5 CU1
9. Reinstall the ERA 5 CU2
10. Reinstall ERA 5 SU5
11. The issue will be resolved.
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