LC Designer Preview with Adobe Reader

857 views
Skip to first unread message

Kai Koenig

unread,
Sep 28, 2010, 6:43:36 PM9/28/10
to live...@googlegroups.com
Hi all,

one of the developers at a client has a weird issue with the preview tab in LC Designer ES2 being missing. The menu item in View is grayed out.

Now - he has Reader 9.3.x installed - that _should_ do it, shouldn't it?

According to the documentation:

---
As you work, if you have Acrobat or Adobe Reader installed, you can preview the form in the Preview PDF tab. Use the Preview PDF tab to view and test the operation of a form or template as if it were a PDF file. You can set options for previewing interactive forms or printable forms in PDF by using the Form Properties dialog box (Preview tab).


Note: To preview a form in the Preview PDF tab, in Acrobat, ensure that the Edit > Preferences > Internet > Display PDF In Browser option is selected.
---

The interesting fact - that particular setting in Acrobat (Reader) in Preferences ("Display PDF In Browser") is grayed out as well. Re-installing Reader didn't help.

Any idea anyone?

Cheers
Kai


Dave Watts

unread,
Sep 28, 2010, 6:59:21 PM9/28/10
to live...@googlegroups.com
> one of the developers at a client has a weird issue with the preview tab in LC Designer ES2 being missing. The menu item in View
> is grayed out.
>
> Now - he has Reader 9.3.x installed - that _should_ do it, shouldn't it?
>
> Note: To preview a form in the Preview PDF tab, in Acrobat, ensure that the Edit > Preferences > Internet > Display PDF In
> Browser option is selected.
> ---
>
> The interesting fact - that particular setting in Acrobat (Reader) in Preferences ("Display PDF In Browser") is grayed out as well.
> Re-installing Reader didn't help.
>
> Any idea anyone?

I've had variations of this happen quite a bit on various machines.
Sometimes it's fixed by simply uninstalling and reinstalling Reader.
Other times I've had to uninstall Acrobat and Reader, if they're both
installed, then install one or both again. I think this boils down to
one of these ActiveX DLLs:

Directory of C:\Program Files (x86)\Adobe\Reader 9.0\Reader

2009-02-27 13:07 65,536 Acrofx32.dll
2010-08-13 10:47 20,460,984 AcroRd32.dll
2010-06-19 15:57 120,240 AcroRdIF.dll
3 File(s) 20,646,760 bytes

Directory of C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX

2010-06-19 12:34 349,640 AcroIEFavClient.dll
2010-06-19 12:29 61,888 AcroIEHelper.dll
2010-06-19 12:29 75,200 AcroIEHelperShim.dll
2010-06-19 12:28 660,912 AcroPDF.dll
4 File(s) 1,147,640 bytes

You might try going through them with regsvr32, registering them individually.

Dave Watts, CTO, Fig Leaf Software
http://www.figleaf.com/
http://training.figleaf.com/

Fig Leaf Software is a Veteran-Owned Small Business (VOSB) on
GSA Schedule, and provides the highest caliber vendor-authorized
instruction at our training centers, online, or onsite.

Duane Nickull

unread,
Sep 28, 2010, 7:03:10 PM9/28/10
to Adobe LiveCycle Developers
There was a weird bug whereby the Livecycle readiness test tested for Acrobat Pro Extended 9.3 installed whereby it looked for exactly version 9.2XXX but I think this was patched in ES2 SP1.  Nevertheless, only the test itself failed if they had < 9.2 or > 9.2. Did you try installing Acrobat Pro Extended instead of Reader?  The “Extended” I think is critical.

D
--
You received this message because you are subscribed to the Google Groups "Adobe LiveCycle Developers" group.
To post to this group, send email to live...@googlegroups.com.
To unsubscribe from this group, send email to livecycle+...@googlegroups.com.
For more options, visit this group at http://groups.google.com/group/livecycle?hl=en.



---
Adobe LiveCycle Enterprise Architecture - http://www.adobe.com/products/livecycle/
My TV Show - http://tv.adobe.com/show/duanes-world/
My Blog – http://technoracle.blogspot.com/
My Band – http://22ndcenturyofficial.com/
Twitter – http://twitter.com/duanechaos/

Dave Watts

unread,
Sep 28, 2010, 7:07:23 PM9/28/10
to live...@googlegroups.com
> There was a weird bug whereby the Livecycle readiness test tested for Acrobat Pro Extended 9.3 installed whereby it looked for
> exactly version 9.2XXX but I think this was patched in ES2 SP1.  Nevertheless, only the test itself failed if they had < 9.2 or > 9.2.
> Did you try installing Acrobat Pro Extended instead of Reader?  The “Extended” I think is critical.

I think this is solely a LC Designer/Reader/Acrobat issue. I've run
into it repeatedly when teaching LC Designer classes. You don't need
Acrobat for LC Designer unless you want to Reader-enable LC Designer
forms without using LCES.

Kai Koenig

unread,
Sep 28, 2010, 7:14:28 PM9/28/10
to live...@googlegroups.com
Dave,

I agree. I've had it running just fine myself with Reader only before. I don't think it has to do anything with LCES. Even though - they're running Designer through the Workbench and not stand-alone. But: their system is patched to ES2 SP1 already.

So - what else could we try - re-install workbench on that machine? Seems a bit overkill to me...

Cheers
Kai

Duane Nickull

unread,
Sep 28, 2010, 7:17:02 PM9/28/10
to Adobe LiveCycle Developers
Using the same media, can you duplicate it on a second machine?  

I would try Dave’s suggestion first (registry -> *.dll’s).

D
--
You received this message because you are subscribed to the Google Groups "Adobe LiveCycle Developers" group.
To post to this group, send email to live...@googlegroups.com.
To unsubscribe from this group, send email to livecycle+...@googlegroups.com.
For more options, visit this group at http://groups.google.com/group/livecycle?hl=en.


Jono Moore

unread,
Sep 28, 2010, 7:18:33 PM9/28/10
to Adobe LiveCycle Developers
Check the Internet settings in the preferences. The "Display PDF in
browser" setting should be on.

It hasn't been working for me lately though so I have it turned off so
Acrobat opens its own window - it's actually easier to work this way
for me with two monitors. You also have to make sure that Acrobat is
open first or you won't see the preview tab.

Jono Moore

unread,
Sep 28, 2010, 7:19:45 PM9/28/10
to Adobe LiveCycle Developers
Oh, that's the preferences in Acrobat. :)

Kai Koenig

unread,
Sep 28, 2010, 7:31:27 PM9/28/10
to live...@googlegroups.com
It's a bit of an issue for them to install Acrobat Pro Extended - for a variety of reasons, don't ask :-) So they're stuck with Reader for now.

Cheers
K



<image.jpg>

--
You received this message because you are subscribed to the Google Groups "Adobe LiveCycle Developers" group.
To post to this group, send email to live...@googlegroups.com.
To unsubscribe from this group, send email to livecycle+...@googlegroups.com.
For more options, visit this group at http://groups.google.com/group/livecycle?hl=en.


!!! New AU mobile number !!!
--

Kai Koenig

unread,
Sep 28, 2010, 7:33:19 PM9/28/10
to live...@googlegroups.com
Ha, yep. That's the funny thing. This particular setting is grayed out and therefore not available.

I noticed that if you open a PDF on that machine it doesn't open in a browser tab but in an Acrobat Reader window/tab.

Cheers
Kai

Kai Koenig

unread,
Sep 28, 2010, 7:34:18 PM9/28/10
to live...@googlegroups.com
Could it be an issue related to the installation order? They apparently installed Workbench first and then Reader.



<image.jpg>

--
You received this message because you are subscribed to the Google Groups "Adobe LiveCycle Developers" group.
To post to this group, send email to live...@googlegroups.com.
To unsubscribe from this group, send email to livecycle+...@googlegroups.com.
For more options, visit this group at http://groups.google.com/group/livecycle?hl=en.

Duane Nickull

unread,
Sep 28, 2010, 7:39:46 PM9/28/10
to Adobe LiveCycle Developers
That is likely the problem but if you run LCM it might work.  Did you run LCM and if so, can you send the log in?

Duane



On 9/28/10 4:34 PM, "Kai Koenig" <k...@koeni.de> wrote:

Could it be an issue related to the installation order? They apparently installed Workbench first and then Reader.



Using the same media, can you duplicate it on a second machine?  

I would try Dave’s suggestion first (registry -> *.dll’s).

D


On 9/28/10 4:14 PM, "Kai Koenig" <k...@koeni.de <x-msg://20/k...@koeni.de> > wrote:

Dave,

I agree. I've had it running just fine myself with Reader only before. I don't think it has to do anything with LCES. Even though - they're running Designer through the Workbench and not stand-alone. But: their system is patched to ES2 SP1 already.

So - what else could we try - re-install workbench on that machine? Seems a bit overkill to me...

Cheers
Kai


>> There was a weird bug whereby the Livecycle readiness test tested for Acrobat Pro Extended 9.3 installed whereby it looked for
>> exactly version 9.2XXX but I think this was patched in ES2 SP1.  Nevertheless, only the test itself failed if they had < 9.2 or > 9.2.
>> Did you try installing Acrobat Pro Extended instead of Reader?  The “Extended” I think is critical.
>
> I think this is solely a LC Designer/Reader/Acrobat issue. I've run
> into it repeatedly when teaching LC Designer classes. You don't need
> Acrobat for LC Designer unless you want to Reader-enable LC Designer
> forms without using LCES.








--
You received this message because you are subscribed to the Google Groups "Adobe LiveCycle Developers" group.
To post to this group, send email to live...@googlegroups.com <x-msg://20/live...@googlegroups.com> .
To unsubscribe from this group, send email to livecycle+...@googlegroups.com <x-msg://20/livecycle+...@googlegroups.com> .

For more options, visit this group at http://groups.google.com/group/livecycle?hl=en.
Reply all
Reply to author
Forward
0 new messages