The Promised Key Pdf

[Manuela]

Anemployer must pay its employees at least the minimum wage for all hours worked, and time and one-half overtime pay based on an employee's regular rate of pay for all hours worked in excess of 40 in a workweek unless the employee is exempt for some reason. Currently the minimum wage in North Carolina is $7.25 an hour. But this is all an employer must pay its employees by statute pursuant to the North Carolina Wage and Hour Act (WHA). An employer is not required to pay its employees more in wages than is required by the minimum wage and overtime pay provisions. Likewise, an employer is not required by law to give mandatory wage benefits such as vacation pay, sick leave, jury duty pay, and holiday pay to its employees regardless of how many hours a week they work. The giving or not giving of promised wages, including wage benefits, is entirely up to each employer. "Promised wages" can be an hourly rate that is more than the minimum wage, overtime pay for certain days worked rather than the statutory requirement of paying overtime pay for the hours worked in excess of 40 in a workweek, shift differential pay, commissions, bonuses, piece-rate, production pay, a weekly salary, a monthly salary, or mileage expenses. "Wage benefits" are benefits such as, but not limited to, vacation pay (including PTO and PDO leave), sick leave, jury duty pay, and holiday pay.

Once a promise is made by an employer, then the employer must pay all promised wages, including wage benefits, accruing to its employees based on any policy, agreement or practice that the employer has established. And pursuant to N.C.G.S. 95-25.13(2) of the WHA, the employer must: "Make available to its employees, in writing or through a posted notice maintained in a place accessible to its employees, employment practices and policies with regard to promised wages." And an employer must comply with its own wage payment agreements until such time as the employer changes its policy in writing in compliance with N.C.G.S. 95-25.13(3) of the WHA. Such reductions to earned wages, including earned wage benefits, cannot be made retroactive. In other words, the notification of the reduction in promised wages cannot take away pay or wage benefits that have already been earned up to the date of the notification. Any reduction in pay or wage benefits must be prospective from the date of notification.

Earned vacation pay, commissions, and bonuses cannot be forfeited unless the employer has a written forfeiture clause in its vacation, commission, or bonus policy or termination policy pursuant to N.C.G.S. 95-25.13(2) of the WHA. Keep in mind that vacation pay, commissions, or bonuses have to be earned, regardless if a verbal promise or a written policy, before an employer has to pay them at all. Also, even if there is a written policy that has a written forfeiture clause, an employee may still be due the earned vacation pay, commissions, or bonuses at termination. It all depends on the language of the forfeiture clause and the reason/s the employee's employment was discontinued, and if the reason/s meet the criteria in the written forfeiture clause. Please note that the North Carolina Department of Labor (NCDOL) takes the position that sick leave does not have to be paid at termination even if there is no written forfeiture clause unless the policy actually states that sick leave will be paid at termination or there is the practice of such payments.

Generally, an employer cannot discriminate against its employees for reasons based on age, race, sex, religion, national origin, color, disability [including the Americans with Disability Act (ADA)], or pregnancy. For questions on discrimination based on these protected categories, you need to contact the federal Equal Employment Opportunity Commission at 1-800-669-4000 (toll-free). For questions on employees being treated unfairly for reasons other than the protected categories mentioned, you need to consult with a private attorney. If you do not have an attorney or know of one to contact, you may call the North Carolina Lawyer Referral Service at 919-677-8574. If you cannot afford an attorney, you may be eligible for free legal help from Legal Aid of North Carolina. Call their statewide helpline at 1-866-219-5262 (toll-free).

Please note that the NCDOL does not handle benefit issues such as pension plans, retirement plans, 401(k) plans, IRAs, profit sharing plans, and medical/health insurance including COBRA. Here is the agency that you need to contact United States Department of Labor Employee Benefits Security Administration

I am extremely frustrated with Concur Request. It is not the product that was sold to us. We were told it integrates with Travel and Expense for a seamless end-to-end process. WRONG! From the beginning of implementation, we found it was more directly tied to Expense, Travel seems to have been an after-thought. We were advised the best practice is Approve then Book, this would prevent issues with ticketing deadlines. That is true. However, if you want to keep your travelers from booking prior to approval, creating a supremely frustrating loop, you will need to turn off Travel. If you turn off Travel, users cannot search flights or find pricing. The suggestion from Concur was to go outside of Travel (ie Google, Booking.com, etc.) Really?

In addition is if the booking is done offline (booked by TMC) the user has no visibility of their Trip Library. They cannot view their itinerary or make simple changes. That is a major problem now that TMCs are short staffed.

I am posting here as a warning to others. This product is not what is promised. I have mentioned this to our Concur teams for almost three years and nothing is being done to make improvements. It is not on the Roadmap, EVER! Shame on me for thinking they would care to improve the user experience for a product we are paying for. In my experience, the only way to get anything done is to make noise. So here I am!

What I have seen some of our customers do to ensure their employees get the pre-trip approval they need while not holding up the booking process is to configure Request so that when a user goes through the booking process, the system auto-creates a Travel Request based on the booking selections the user made. When they get to the end of the booking process, a Travel Request is auto-created and is populated with Air, Car and Hotel segments. The user reviews the request and then submits to their manager for approval. Once approved, the Trip will then send to the travel agency for confirmation and ticketing. This ensures the user gets their pre-trip approval done prior to their booking being sent to the travel agency. This obviously would not require you to turn off Concur Travel.

Lastly, could you clarify this statement for me, "In addition is if the booking is done offline (booked by TMC) the user has no visibility of their Trip Library." If you are using Concur Travel and a user calls the TMC to do a booking for some reason, that booking should show in the users Upcoming Trips. I'm not sure if your statement was in regards to if Concur Travel was turned off and they do the booking offline.

Sorry to take so long to reply. For the process you described, that is Book then Approve which we used for our US based employees. Due to airline ticketing deadlines, we had to incorporate passive approval or the trips would be canceled, casusing even more frustration with our users. The passive approval resulted in a great number of trips being auto-approved and the mangers never saw or approved the trips. The Book then Approve method was actually discouraged by the Concur Request implementation team. Due to a change in our travel policy, leadership wanted all trips to be approved prior to booking so the US was moved to the Approve then Book process. To alleviate any issues with travelers booking first, we had to turn off access to Travel, again a recommendation of the Concur Request implementation team.

As for the visibility of the Trip Library, we were told when we made the change and turned off access to Travel, the Travel tab would not appear. That lead me to believe the Trip Library would not be visible. Once we went live, it was clear the Travel was available, but the Search function was disabled. This allowed users to access the Travel Library. It is a shame no one on the team knew that and had us worried about how users could access their trip information.

I don't know if things are different due to you have Request, but if your policy is Approve then book, you could still turn on the rule that all bookings (not Travel Requests) be approved before the booking can be completed.

I do know we have other customers using Concur Travel and Request without the same issues you are having. Maybe post your issues in the Admin Group to see if someone in that group can offer some suggestions.

I feel your pain @tedecesare11 as we had the same experience, verbatim to your first paragraph. we are approve to book by design and out of necessity. Because it normally takes 4-5 days to achieve full approval, book to travel simply isn't an option for us.

During Fusion last year in Orlando, I escalated this issue in person during a couple 1:1 conversations as well. I'll not go on about that but do feel this is indeed a big problem for Request users that Concur has no intention of resolving which is unfortunate. Likely there are too few Request users for it to move the needle is my suspicion.

So, what did we do to help our users? Not much we could do really but keep repeating this somewhat embarrassing message, "get your estimates in Travel, but don't try to book! then go into Request, add your estimates and submit. Once your Request is fully approved then go back into that Request and click the book travel button. that takes you to the travel module and don't leave Travel once your in because depending on where you leave, you may not be able to complete the booking from the "book travel mode" that is tied to the fully approved request. Oh and if that happens, just go ahead and call the travel agency directly, give them your Request ID and they will take care of the bookings for you via telephone or email."

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