Ihave a Canon Pixma MG5750, a Currys PC World purchase when I needed a cheap multifunction printer fast. Handy at 45 (another set of genuine ink for it costs the same, go figure). I never expected it to be perfect, I assumed it would at least be able to reliably accomplish basic things like print text onto paper.
Unfortunately, one of the fundamental printer requirements - loading its own paper during print jobs - was a little lacking with this unit. Research indicates it's sadly a common issue with this range of Canon printers.
Soon after buying mine, the paper feed (take-up of paper from the tray into the transport mechanism) started to behave irregularly. Soon after that, I ended up having to nudge each sheet of paper in to the printer, it was unable to take in paper itself. Not convenient.
The Canon MG5750 (and printers of its ilk) are designed to a price, and that is cheap. All components are nylon and plastic where possible, plastic is flimsy and important components like springs are small and presumably old stock - and this was ultimately the root cause of my problem.
What should happen: When you slide the paper tray closed, the black tab at the top of the image (just above the bit of blue plastic you can see against the paper) contacts a protruding black plastic 'leg', which pushes the infeed roller arm up and over the paper as it's inserted. (view larger)
This would be fine, if the retaining spring's opposing force was strong enough. It's a miserably tiny thing. See it near the middle of the photo, just next to one of the two black rubber paper intake rollers? (view larger)
I tried all sorts - wrapping the rollers with small strips of tacky gaffer tape to widen their diameter; pushing up on the underside of the paper tray to try and make them contact the rollers better; I even moved the rubber tracks towards the edge of the wheels to make their edges 'ride up' and contact the paper better. Nothing worked well.
Before I used the sponge method, moving the grippy rubber bands to the edge of the grooves on the rollers worked, proving it was a simple issue of roller clearance, but it's not ideal. You end up stretching the rubber tracks around the feed rollers, wearing them smooth prematurely and ending up with catastrophic loss of grip, just like excessive camber on F1 cars (ha).
There's nothing really you can adjust with these printers; the tension spring was just not good enough to adequately pull the rollers down into contact with the paper. So I went to the Internet for inspiration because I knew I wanted to somehow either add weight to the horizontal bar on which the rollers were mounted, or increase the spring tension.
Now find the paper feeder roller that takes the paper from the tray. (its under the printer behind a panel that has the paper in. You will notice the feeder roller attached to a plastic panel that moves up and down to grip the paper, this roller has a small spring on the side. I noticed there is hardly any force pressing the roller to the paper, hence the problem.
Put the sponge behind the piece of plastic away from the rollers taking care not to put it behind the actual rollers. This increases pressure on the roller so it takes the paper every time. just done 150 double sided sheets with no problems. Make sure the plastic holding the roller still moves up and down freely, the sponge should not be so tight as it prevents free movement.My MG550 had this issue from new as well but this spong has fixed it. Its very simple to do.
I realised that, as long as you fitted correctly-sized pieces of sponge snugly, and underneath the part of the bar closest to the tray slide rail (and without it catching in the rotating arm which drives the rollers), this is a beautifully neat solution which solves the problem.
So thanks, David Camm, wherever you may be! You solved my frustrations and prevented me taking apart my printer in desperation to try and fix. Sometimes the stupidly simple solutions are the best!
'Helen Spuddulike' also made a video demonstrating another method for cleaning some of the other internal rollers, involving some adhesive tape on a longer piece of cardboard. Her method has the advantage of allowing feed rollers to rotate and effectively self-clean while avoiding disassembly, which could be useful if you're getting dirty marks or ink stains on your paper:
These easy but non-obvious foxes do make me wonder how many people have thrown away an otherwise functional printer, just because the roller and tension spring design isn't fit for purpose. I'm really glad that so many people have had success and got their printers back in service, and I really appreciate people commenting and emailing me to let me know ? On behalf of our planet, thank you for not throwing your printer in the trash!
Best thing about this fix is that it's trivial to reach the area once the paper 'cassette' is slid out, and it's easily reversible should you decide you don't want sponge there any more. Prop the printer on your knee on its side and just add the sponge pieces as needed. I went for two rectangular pieces. Secure the sponge with gaffer tape if you're feeling nervous, but it should be fine there forever.
Thank you a thousand times. The sponge trick worked for me. Cleaned the rollers and that worked for about eight papers then, in desperation, tried the sponge trick. B*** marvelous. Have printed 100 pages without a problem. Thanks again.
Nice, I was weighing up a printer with a CISS last time but realised my print volume is nowhere near adequate for an external CISS, and knowing my luck mine would leak everywhere... Canon OEM cartridges for the time being! What printer have you paired your CISS with?
Who are you and How do I find you? I just located you online while searching how to fix my printer; but, I have given up and found one that is similar at WalMart. I am 75 years young and not quite as agile as I used to be nor patient.
So I wanted to drop you a line and let you know I appreciate your hard work and would like to know how to access you in the future, if possible.
Thank you,
Becky
Hi! I'm Chris and I live in the UK. Message received - appreciate you dropping me a line and if you want to get in touch in future, you can get my email address from the Contact page. I've also dropped you an email to the address you supplied on your comment. Cheers!
I really wish I'd found this years ago.. we've printed Masters Theses, GCSE projects, legal letters etc one bleeping page at a time for about 6 years now XD. Unfortunately the reason that brought me to your page was another common PIXMA fault which I think is terminal this time. The print head under the largest reservoir (PGBK) is so far out of alignment that none of the vertical tests on the alignment test get rid of the lines - and they are also keystoned (for those of you who have struggled with old CRT's or projectors you may know what I mean) so that the bottom of the test strip may align but the top is about 2-3mm out! I've tried a manual realignment but it's so bad nothing works any longer - tried a manual clean of the head, a number of catridge reseats, different cartridges, OEM, aftermarket etc. No joy ? I think this Printer is for the recycling pile.
Oh dear, that sounds a little more terminal - if you are reconciled to WEEEing the printer in the worst case, I'd propose a careful disassembly to see if anything's stuck in the printhead mechanism, and scrap it if it's unfixable. Might yet be repairable? When I took apart my last (Epson) printer, it never quite reassembled properly afterwards ?
Canon printers use small, spongy pads to absorb excess ink that accumulates while printing and cleaning the print heads. When these pads are saturated, the printer will notify you with an error message such as "Ink Absorber Full." Some models display a series of flashing lights that you must consult the user manual to decipher. When the ink absorber pads are full, you can easily remove and clean them on most Canon printers.
Place the pads in the bowl. Rub and squeeze them to remove the ink. When the water becomes opaque with ink, discard the solution and refill the bowl with more warm, soapy water. Continue this procedure until all ink is removed from the pads.
Press and hold the "Power" button and reconnect the power cord. When the printer comes on, release the button. Wait five seconds and push the "Power" button again. This resets the printer's internal memory and overrides the "Ink Absorber Full" error code.
Charlotte Mission is an avid reader and writer. She has written professionally for over 5 years and for pleasure for many more. Her work has appeared on eHow.com and AssociatedContent.com. She is currently pursuing a degree in History.
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