Samsung Oven Operating Instructions

[Nickie Koskinen]

Iknow the grill works because installer and service engineer both eventually managed to turn it on but I am unable to get it to work. I need step by step instructions because I don't know what I'm doing wrong. Should door be open or closed when I turn it on and when grill in use? (Manual doesn't say this for grill) How long should it take to heat up? I have no problem operating the oven functions.

Thank you for reply, which repeated what's in manual. However, got it to work eventually. Problem was that manual doesn't say whether door should be open or closed when using grill and Samsung call centre told me it was open door grilling. Have now discovered that grill will not heat up when door open. Clearer info in manual required, please.

Hi I understand your frustration! My instruction manual was in English, but still didn't help me to work the grill. To answer your question I thought I'd better check the manual, and had forgotten how unhelpful it is. The crucial thing they don't tell you is that the door needs to be closed for heating and grilling. Installer (Currys) didn't know so eventually Samsung engineer came and he and call centre each gave different advice on this, so even Samsung don't know! Until I looked at the manual again, I'd forgotten (if I ever knew) that you can allegedly have large or eco grill. I always use the grill with oven divider in place, so it's always on the large grill option, which is fine for me. I thought I'd see what happened if I took the divider out and sure enough you then get the Eco option.

I have just bought a new oven and am having the same problem with the grill, from my research and time spent on the phone along with my own time trying by trial and error I have deduced that the large grill works only with the door closed ( like all the settings it switches off when the door opens to save energy) and most unusually it requires a preheating time before the grill element comes on. This is why I thought it wasn't working at all because it took around 15 mins to preheat to 220C and then the element became red and was obviously working. But who wants to wait 15 mins before you can put your toast in??

Can Samsung tell us if there is a way of operasting the grill without preheating, it seems a complete waste of energy and time and if the element were used to preheat I'm sure it would get to temprature in a couple of mins.

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