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Robyn Ruder

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Aug 2, 2024, 12:23:35 PM8/2/24

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Apple TV has been hooked up and playing fine for over a year and then suddenly today it won't "play" anything. I navigate to the show I want to watch on Netflix, Hulu+, PBS and hit play, it tries to load and does the spinning wheel graphic, then goes back to the screen with the play button. It also then shows a blank song icon in the lower left that says "untitled". Playing music through home sharing & iTunes radio does the same thing. It has connectivity to the apps because I can watch something on Netflix on another device & it shows up as played when I look again in AppleTV. Network test was fine and I've reset the router and done a factory reset on the AppleTV.

Have you tried restarting the Apple TV? Mine does this every so often and I have to restart it. I see all the menu's and such but when I select something all I get is the spinning wheel. Reminds me of the old days of OS 9. Only back then it was a pretty beach ball spinning.

I have to be blunt here. I used to really like the Apple TV when I first bought it. Now it just seems I have been having more issues with upgrades, connection with TV and with software not working. Luckily I have a Xbox 360 that has some of the same content available.

Which model of the Apple TV are you guys having these problems with? I have Apple TV model no. 3 and it got a little unstable for a while when I changed from Cable to Fibre Internet connection. Make sure that all of the cords are OK and also check after any new update for the device.

I don't know about this now, I'm only speculating, but for example when my old iPhone 4 got the latest iOS 7.12 the phone got incredibly slow and unresponsive and stuff, I later found out that the newest version of the OS didn't work for such old devices, so maybe, if you have like Apple TV model no. 1, it might be something similar, also keep in mind that the processor is slower in the different models.

Also, I had Netflix until some month ago and it kinda Screwed up several times a day, couldn't watch a complete movie before something happened, the picture froze, got all blue screen, huge pixels who never changed, and if it was subtitles they were all out of order and was delayed or too fast, etc. Netflix could also be the problem itself.

The problem, it seems, was that some past connections for AirPlay and Home Sharing were 'sticking', leaving some kind of socket open with no label or content. it showed in the little AirPlay status window as "Unkown: Radio Connection".

Having this problem too. (Apple TV FD199LL/A) I restarted the ATV, updated software, now 6.2, and pulled plug to restart. Tried forgetting network and reconnecting. I get 2.5+ ms. Same results: Netflix, trailers, video does as far as selection but only returns to selection when I press play.

I had this same issue and restarted apple tv several times with no change. I decided to restart the mac in my house with itunes running (even though it was affecting apple programs, netflix and local shows) and once that was back up restarted the apple tv. After that it worked properly.

I had the same problem, Netflix videos wouldn't play, screen would just go blank, itunes "untitled" icon would show, and it would just drop back to the netflix movie info screen. Also tried previewing iTunes music videos, it would play for a split second, then quit.

Turning off the wifi on my macbook solved it. I suspect its a problem caused by Airplay (I had used airplay remote desktop earlier, and even though the Apple TV was restarted, airplay from the macbook must have still been interfering).