madglor virnee germyne
Robyn Ruder
I don't have a Netflix account and never have done. I have a Gmail address which I have never used for public communication. Suddenly I started getting email to this Gmail address from Netflix - not a "Welcome to Netflix" email or one requesting address verification, but what looked like a monthly promo for an existing account. This was addressed to someone with a different real name, with that name not similar in any way to the Gmail name.
After a few of these messages I decided to investigate by going to Netflix and trying to log in with that email address. Using the "forgotten password" option I was able to get a password reset email, change the password and log in. The account appeared to be from Brazil, with some watch history but no other personal details stored and no payment information.
Soon the emails from Netflix started to ask me to update payment information. I didn't, of course, and then they changed to "your account will be suspended" and then "your account has been suspended". The "come back to Netflix" emails are still coming in occasionally.
I don't see how this could possibly be a phishing attempt - I carefully checked that I was on the real Netflix site, used a throwaway password not used on any other sites, and did not enter any of my personal information. I also checked the headers of the emails carefully and they were sent by Netflix. So is this just a mistake on somebody's part, mistyping an email address (although it's surprising that Netflix accepted it with no verification), or something more sinister?
(Note that the above steps don't include any "password reset" step for Jim to access the account; that's because the email from Netflix includes authenticated links that won't ask for it. The attacker wants the victim to click on the email links instead of visiting Netflix manually, this is what enables "Eve" to log back in to the account in step 7. Or, since Netflix emails authenticated links, possibly "Eve" already has one.)
The above situation is partially caused by Netflix (understandably) not recognizing Gmail's "dots don't matter" feature where email sent to [email protected] and to [email protected] end up in the same account. That doesn't really matter in your case (given that if this is how you're trying to be scammed, step 1 was skipped entirely), however.
The most probable situation is that someone used an arbitrary Gmail address (yours) in order to sign up for a free trial, or mistakenly tried to change their email to the wrong address (maybe to have a friend/family also get emails).
This would not be a "hack" or even a phishing attempt, just using any available address. This does mean that your Gmail address could not be used for a free trial at Netflix, so there is that negative impact to you.
As a side note, by logging into someone else's account, you have violated many country's "unauthorised access" laws. I would not make a habit of doing this (or telling others on public sites that you have".
I get dozens to hundreds of e-mails from legitimate companies (car dealers, LA dept of water and power, Macys.com, cell phone activation notes, the payroll company ADP, and Nationwide insurance) from people with my first name and an initial matching my last name.
The worst was in early 2019, when I received medical records (Lab results in a .PDF file) - a clear HIPAA violation, since e-mail isn't an authenticated or encrypted communications channel. The "medical records" person, who should know the law, was the sender of the e-mail.
In my case, none of them are nefarious, but represent clueless users or even worse, clueless sales clerks (such as Lenscrafters in Maryland), the Apple store in Manhattan, and others too numerous to mention.
I got emails from Netflix too saying that my account was cancelled and that there was a sign in attempt somewhere from the US... except that I live in Canada, and have never made a Netflix account in the first place. I went directly to the Netflix website and was able to speak to a representative, and they deleted the account. There was no payment information either. I don't understand why this happened, either someone has a similar email address yet without the dots, or perhaps there is some sinister reason, but I wouldn't know. I've wondered if someone might do this hoping that the other person would fill in their payment information, thus enabling the account.
Hey there @Manny5829, thanks for reaching out! To clarify your question, when you say you deleted your Roku account, did you remove the Roku account from your device or did you deactivate your Roku account completely? Unlinking a device does not deactivate your Roku account or cancel any Roku billed subscriptions you may have. However, once your Roku account is closed it cannot be reactivated and your purchases from the Roku Channel Store (such as games, channels, etc.) will no longer be available. For more information on both of these processes please see the links provided below.
Closing a Roku account:
Unlinking a Roku device from your account:
Hope this information helps, if you have any more questions or concerns let us know! We're happy to help and grateful to have you as part of our Roku community.
#HappyStreaming
Netflix is a popular online streaming service that allows users to enjoy a wide variety of movies, TV shows, and anime. In this article, we will guide you through the process of Netflix login, creating a Netflix.com account, and how to sign up for Netflix.
To begin, let's start with the Netflix login process. Whether you are using a PC, laptop, Android phone, iPhone, or iPad, you can easily log in to Netflix with an internet connection. Here's how:
The content is available in various languages with subtitles, and you can watch videos in HD or 4K quality with low internet data usage. Netflix also allows you to download content for offline viewing and offers a multi-device streaming option, allowing you to enjoy Netflix on different devices simultaneously.
In conclusion, Netflix login is a simple process that allows you to access a vast library of movies, shows, and anime. By creating a Netflix.com account, you can enjoy unlimited streaming on a variety of devices. Sign up for Netflix today and indulge in your favorite entertainment wherever and whenever you want.
Please click Accept as solution if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it Thumbs Up.
The "Activate" button is greyed out and nothing happens when I try to press it. I spent hours on the phone with customer service reps, who say they have put in support tickets but no solution was provided. Verizon had no problem charging my credit card for their promotional offer, but they are unable to fulfill their end of the bargain.
Having the exact same issue. Pages look identical to yours. I've been on the phone with support for over two hours now. They've been speaking to Netflix, who just seems lost - this clearly isn't their issue. I reached out via chat, via support tickets, and via Twitter. No one has anything even remotely helpful to say or offer.
I'm having the same problem and see the same screens when trying to activate. I paid for the Paramount+ deal on 12/15/23. I ended up getting charged by Netflix $22.99 that same day and that extended my membership from the deal the year before. Now that has ran out and I still am unable to activate through Verizon play. Any help would be appreciated.
Have you tried deleting your payment method and then adding it back in. I had the exact same problem last month and tried everything. Finally tried that and when I added the payment back in, I then received an email from Verizon saying my account was ready to be activated. Not sure if that is what made the difference but worth a shot.
Thanks Cookie57 for the suggestion. I've deleted my bank account info for Verizon auto pay and set it up again. My luck, they will ding my account for the auto pay discount for the 2 minutes it took to make the changes. I also deleted and reapplied the credit card that was listed on my play+. I don't have high hopes for this working though. Maybe Freddie will be able to help. He reached out to me but has not followed up.
No joy so far and no PMs from Verizon. I contacted Netflix, they said "Please contact Verizon, and ask them to send you an activation link for linking Verizon to your Netflix account, they will send the activation link through SMS or Email address." Guess I will try the Chat AGAIN.
I have been in contact with VM and VM basically told me that is was my fault for letting people click into the Netflix app on the stream box and I had to suck it up, this really annoyed me, I said I wanted to cancel the whole thing and VM said I had 12 months left on the contract, I cannot afford the extra 15.99 per month through VM for something VM make it sooooo easy to access, I have never had a Netflix account and never will, so how did Netflix get my details to create an account? VM also said it was a Netflix problem, how can it be a Netflix problem when I don't have an account with them??
Please contact me an rectify this problem, as I am getting quite annoyed with this whole situation, it is not a Netflix problem as I do not exist on their servers, I know this because I have already been in contact with them
Thank you for raising this to our attention - so sorry to hear about these issues with Netflix billing. Can you just confirm that yourself, or any member of your household added on the service via your TV equipment?
You can find additional information about Netflix via our services here Watch Netflix on Virgin TV Virgin Media.
We will need to send you a PM to confirm a few bits of account information to investigate your case further and offer additional support. You can find the PM in the top right corner of the page in your Inbox. We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!