M4250-12m2xf Firmware

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Jennell Venier

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Aug 3, 2024, 4:54:00 PM8/3/24

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Stacked M4250-10G2XF-PoE+ this week with M4250-12M2XF using an SFP+ patch cord. I have not updated the firmware, nor have I been able to figure out how to get into either switchs' GUI, but my real problem is I have been unable to connect using vMix with my cameras (Birdog Eyes P100 & P200) plugged into the 10G2XF with my encoding computer plugged into the 12M2XF. The cameras worked perfectly out of the box using only the 12M2XF (except that i had ugly extension cords powering my cameras rather than the PoE+ switch). All equipment is newly wired with CAT6 cables.

OK so the first thing you want to do is update the firmware on that switch. To do that you need to be able to login to the switch. The easiest way to do this in my opinion is to connect to the OOB port on each switch which has an IP of 192.168.0.239. You just need to set your computer's LAN port to something on the same subnet like 192.168.0.23 255.255.255.0 and you should be able to get to the GUI.

Once you're able to get to the GUI you can type 'admin' for the username and leave the password blank and hit 'enter' and that should prompt you to create a new password. Log back into the switch and go to Maintenance - Upgrade - HTTP File Upgrade and browse to the firmware file and click Apply. Once the firmware is loaded successfully you can go to the Reset tab and reboot the switch and you're all set.

After setting the RAXE500 to an Access Point, the Internet option under Basic on the web client is grayed out. The workaround is to make any setting changes to Internet before you change it from a router to an Access Point.

WiFi 6E still "crashes", basically new clients cannot connect to the 6E SSID, while existing clients that are already connected to the 6E SSID remain connected, if I disconnect and reconnect and existing client, it can no longer connect to the 6E SSID, etc. the only solution I've come up with is just to reboot the RAXE500 and after it starts up everything is good again. The 2.4 and 5ghz bands continue to work while the 6E SSID is not allowing new connections.

On the NightHawk app on my mobile device (both on Android and on iPhone), under Settings, Router Settings, Internet Port, it says the "Type" is "Down", so it's not reporting properly as I'm using the 5th port for Internet access and not the "Yellow" port. My device is setup for Access Point mode (see next potential bug below).

I have the RAXE500 connected to a Netgear M4250-12M2XF through the 5th port labelled multi gig, it will only detect it as a 1GB connection, I have plugged other devices that are 2.5G capable into the same cable and they all detect at 2.5G, etc. I set the 5th port up as the Internet port instead of using the Yellow port if that makes any difference in why I'm getting this bug.

Do other mutli gig supporting devices, i.e. PC or other switches connected to the MultiGig port on the RAXE show 2.5Gb or do all devices report the lower 1Gb speed when connected to the RAXE MutliGig port?

I have other 2.5GB devices plugged into my M4250-12M2XF, I tried multiple ports from the M4250-12M2XF that were all showing 2GB before with the previous devices, but did not plug any other 2.5GB device into the RAXE500, since I'm trying to use it for my main WiFi router, I don't have time to keep my entire home "down" during this process, I can say I'm almost at a point where I want to switch back to my eero 6e pro or Asus ZenWiFi Pro ET12 which both worked just fine at 2.5GB with that cable and port, etc. and just accept the RAXE500 is just too buggy and lack of recent firmware updates tells me maybe they've moved on from this device.

I'm using the multi-gig port (5) for the Internet, nothing is plugged into the "Yellow" port. Trying to see if the internet port shows same thing if you use this port as a quick test. Then move back to the MG port.

Just checking to see if a different 2.5Gb supporting device shows same speed at the MG port, other than the switch your using. I have a Realtek PCI 2.5Gb ethernet card connected to my RAXE, however it's in Bridge mode. I'll check mine in AP mode and see what I find out.

For the 'bridge mode" you talk about, that's under Wireless settings "use other operation mode" right? Can you share with me a document why you would do this vs. setting it to Access Point mode? They can't possibly do the same thing? The key for me is that I want my firewall to give the IP addresses, so I'm confused if you didn't set it to AP Mode, what would happens if you set it to "bridge mode", as I thought AP mode would turn it off as a router, but not sure bridge mode do under Wireless settings?

SInce the router in AP mode has most of it's router and internet configuration features disabled, NG only chooses to display the informational tiles on this screen when in AP or Bridge mode, thus not a bug:

I did see this once, however, I had not put the WAN cable from my host router into the WAN port. After I moved the cable over to the yellow WAN port, the NH app reported the TYPE as DHCP:

I did remember that to get the MG port to be enabled correctly for AP or Bridge mode, you first have to enabled the MG port on the RAXE while in router mode, once it's enabled there, then you can configure AP or Bridge mode on the RAXE and then connect it up on the MG port.

So after moving the back and forth between the Internet port and port 5, it's now showing up as 2.5G, so now the last problem I have is once in a while the 6G band "dies" and doesn't accept any new connection, so only way to solve is to reboot.

Our company sets up its systems in our warehouse before we begin installation. We typically configure our switches at that point. It would be helpful to be able to set up a configuration file before the switch arrives/is unboxed. That way we can simply update firmware and then upload the config to the switch and go from there. I don't believe this ability exists, but I thought it was worth asking in case I'm missing it. If not, it seems like a really useful tool to develop.

I think this would be very easy. Configuration files can be prepared on a switch for instance, using our AV UI if this is an AV application, or the IT GUI if this is more of an IT application. When you have your "desired" configuration, you can save it, and download that configuration file from the AV UI (with the AV profiles), or if you don't use it, from the IT GUI (the bare config). Then it would be possible to "load" the default configuration in your warehouse - we could think of a script, for instance using telnet/TFTP, Python/API, there are plenty of options to get you to the automation you would need.

Please don't hesitate to send us a message to ProAV...@netgear.com, one of our System Engineers could take your case and help you build such a process in your organization. We can help you "adapt" a typical config file of yours to other port count models/series, etc.

In a recent article posted on StorageReview, Jordan gives us their review of the NETGEAR AV Line of M4250 Switches. The NETGEAR AV Line of M4250 Switches is a new device particularly developed for audio/video professionals. It was created with the help of prominent specialists in the professional AV sector and blends NETGEAR's years of networking knowledge with AV industry best practices. The M4250 switches are designed for the expanding AV over IP industry and can handle frequently used 1Gbps codecs.