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Jitsi keeps failing when I want to use it

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Gary Dale

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Mar 6, 2021, 1:40:03 PM3/6/21
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I'm running a Jitis-meet server on a Debian/Buster AMD64 system. It
usually works fine. However every time I want to actually host a
meeting, it decides to act up.

Yesterday evening I tested Jitsi with a meeting between my desktop
system and my Android phone. Everything worked properly. I could see the
video feed from both devices on both devices. Since it was working, I
notified people of the meeting address.

Today, I tried it again pre-meeting only to find the usual issue cropped
up. While both devices can connect to the meeting, I can only see the
video feed from the local device (I can see my desktop feed on the
desktop browser and the Android feed on the phone).

I tried creating a new meeting but I get the same problem. I've tried
reinstalling Jitsi-meet (and also Jicofo and Jitsi-videobridge2), which
worked in the past, but still no luck. Nor does rebooting the server help.

Any ideas anyone?

Dan Ritter

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Mar 6, 2021, 3:20:04 PM3/6/21
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Is your phone connected via wifi to your LAN or to a mobile data
service? Try it both ways.

I suspect a STUN/TURN NAT issue.

-dsr-

Henning Follmann

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Mar 6, 2021, 3:40:04 PM3/6/21
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As usual, no logs => it didn't happen!

Without any information one could only guess.

-H

--
Henning Follmann | hfol...@itcfollmann.com

Gary Dale

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Mar 6, 2021, 3:50:04 PM3/6/21
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# tail -n 32 jicofo.log
Jicofo 2021-03-06 15:38:06.901 INFO: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Added participant jid=
shafeenasbi...@conference.meet.rahim-dale.org/c397d521,
bridge=jvbbr...@internal.auth.meet.rahim-dale.org/3b2b133c-6e81-4d54-9563-48bc57c16876
Jicofo 2021-03-06 15:38:06.902 INFO: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Region info,
conference=22383: [[null, null]]
Jicofo 2021-03-06 15:38:06.906 INFO: [136]
org.jitsi.jicofo.discovery.DiscoveryUtil.log() Doing feature discovery
for shafeenasbi...@conference.meet.rahim-dale.org/c397d521
Jicofo 2021-03-06 15:38:06.906 INFO: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Added participant jid=
shafeenasbi...@conference.meet.rahim-dale.org/911a4557,
bridge=jvbbr...@internal.auth.meet.rahim-dale.org/3b2b133c-6e81-4d54-9563-48bc57c16876
Jicofo 2021-03-06 15:38:06.907 INFO: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Region info,
conference=22383: [[null, null, null]]
Jicofo 2021-03-06 15:38:06.908 INFO: [137]
org.jitsi.jicofo.discovery.DiscoveryUtil.log() Doing feature discovery
for shafeenasbi...@conference.meet.rahim-dale.org/911a4557
Jicofo 2021-03-06 15:38:07.192 INFO: [136]
org.jitsi.jicofo.discovery.DiscoveryUtil.log() Successfully discovered
features for
shafeenasbi...@conference.meet.rahim-dale.org/c397d521 in 285
Jicofo 2021-03-06 15:38:07.215 INFO: [136]
org.jitsi.jicofo.AbstractChannelAllocator.log() Using
jvbbr...@internal.auth.meet.rahim-dale.org/3b2b133c-6e81-4d54-9563-48bc57c16876
to allocate channels for:
Participant[shafeenasbi...@conference.meet.rahim-dale.org/c397d521]@423117319
Jicofo 2021-03-06 15:38:08.151 INFO: [137]
org.jitsi.jicofo.discovery.DiscoveryUtil.log() Successfully discovered
features for
shafeenasbi...@conference.meet.rahim-dale.org/911a4557 in 1243
Jicofo 2021-03-06 15:38:08.155 INFO: [137]
org.jitsi.jicofo.AbstractChannelAllocator.log() Using
jvbbr...@internal.auth.meet.rahim-dale.org/3b2b133c-6e81-4d54-9563-48bc57c16876
to allocate channels for:
Participant[shafeenasbi...@conference.meet.rahim-dale.org/911a4557]@2134948675
Jicofo 2021-03-06 15:38:08.344 INFO: [136]
org.jitsi.jicofo.ParticipantChannelAllocator.log() Sending
session-initiate to:
shafeenasbi...@conference.meet.rahim-dale.org/c397d521
Jicofo 2021-03-06 15:38:08.366 INFO: [137]
org.jitsi.jicofo.ParticipantChannelAllocator.log() Sending
session-initiate to:
shafeenasbi...@conference.meet.rahim-dale.org/911a4557
Jicofo 2021-03-06 15:38:08.600 INFO: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Got session-accept from:
shafeenasbi...@conference.meet.rahim-dale.org/c397d521
Jicofo 2021-03-06 15:38:08.614 INFO: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Received session-accept
from shafeenasbi...@conference.meet.rahim-dale.org/c397d521 with
accepted sources:Sources{ video: [ssrc=2796851205 ssrc=3366031894
ssrc=2837324841 ] audio: [ssrc=682686965 ] }@887521678
Jicofo 2021-03-06 15:38:08.619 WARNING: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() No jingle session yet for
shafeenasbi...@conference.meet.rahim-dale.org/911a4557
Jicofo 2021-03-06 15:38:09.449 INFO: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Got session-accept from:
shafeenasbi...@conference.meet.rahim-dale.org/911a4557
Jicofo 2021-03-06 15:38:09.458 INFO: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Received session-accept
from shafeenasbi...@conference.meet.rahim-dale.org/911a4557 with
accepted sources:Sources{ video: [ssrc=682624931 ssrc=616139617
ssrc=4223476417 ssrc=2608752843 ssrc=22331310 ssrc=4245847487 ] audio:
[ssrc=4124579793 ] }@703862439
Jicofo 2021-03-06 15:38:41.565 INFO: [32]
org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Chat room event
ChatRoomMemberPresenceChangeEvent[type=MemberLeft
sourceRoom=org.jitsi.impl.protocol.xmpp.ChatRoomImpl@68733ba7
member=ChatMember[shafeenasbi...@conference.meet.rahim-dale.org/911a4557,
jid: lbgaft_f...@guest.meet.rahim-dale.org/xrhm6YjQ]@1646921893]
Jicofo 2021-03-06 15:38:41.565 INFO: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Member
shafeenasbi...@conference.meet.rahim-dale.org/911a4557 is leaving
Jicofo 2021-03-06 15:38:41.567 INFO: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Terminating
Participant[shafeenasbi...@conference.meet.rahim-dale.org/911a4557]@2134948675,
reason: gone, send st: false
Jicofo 2021-03-06 15:38:41.568 INFO: [32]
org.jitsi.protocol.xmpp.AbstractOperationSetJingle.log() Terminate
session: shafeenasbi...@conference.meet.rahim-dale.org/911a4557,
reason: gone, send terminate: false
Jicofo 2021-03-06 15:38:41.574 INFO: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Removing
shafeenasbi...@conference.meet.rahim-dale.org/911a4557 sources
Sources{ video: [ssrc=682624931 ssrc=616139617 ssrc=4223476417
ssrc=2608752843 ssrc=22331310 ssrc=4245847487 ] audio: [ssrc=4124579793
] }@1962660370
Jicofo 2021-03-06 15:38:41.576 INFO: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Removed participant:
true, shafeenasbi...@conference.meet.rahim-dale.org/911a4557
Jicofo 2021-03-06 15:38:41.576 INFO: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Region info,
conference=22383: [[null, null]]
Jicofo 2021-03-06 15:38:41.579 INFO: [32]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Expiring channels for:
shafeenasbi...@conference.meet.rahim-dale.org/911a4557 on:
Bridge[jid=jvbbr...@internal.auth.meet.rahim-dale.org/3b2b133c-6e81-4d54-9563-48bc57c16876,
relayId=null, region=null, stress=0.01]
Jicofo 2021-03-06 15:39:01.583 INFO: [112]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Timing out single
participant: shafeenasbi...@conference.meet.rahim-dale.org/c397d521
Jicofo 2021-03-06 15:39:01.584 INFO: [112]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Terminating
Participant[shafeenasbi...@conference.meet.rahim-dale.org/c397d521]@423117319,
reason: expired, send st: true
Jicofo 2021-03-06 15:39:01.584 INFO: [112]
org.jitsi.protocol.xmpp.AbstractOperationSetJingle.log() Terminate
session: shafeenasbi...@conference.meet.rahim-dale.org/c397d521,
reason: expired, send terminate: true
Jicofo 2021-03-06 15:39:01.590 INFO: [112]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Removing
shafeenasbi...@conference.meet.rahim-dale.org/c397d521 sources
Sources{ video: [ssrc=2796851205 ssrc=3366031894 ssrc=2837324841 ]
audio: [ssrc=682686965 ] }@1758236393
Jicofo 2021-03-06 15:39:01.590 INFO: [112]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Removed participant:
true, shafeenasbi...@conference.meet.rahim-dale.org/c397d521
Jicofo 2021-03-06 15:39:01.591 INFO: [112]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Region info,
conference=22383: [[null]]
Jicofo 2021-03-06 15:39:01.592 INFO: [112]
org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Expiring channels for:
shafeenasbi...@conference.meet.rahim-dale.org/c397d521 on:
Bridge[jid=jvbbr...@internal.auth.meet.rahim-dale.org/3b2b133c-6e81-4d54-9563-48bc57c16876,
relayId=null, region=null, stress=0.01]

Gary Dale

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Mar 6, 2021, 3:50:04 PM3/6/21
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My phone lost its wifi so it only connects via the mobile data. In any
event, the connection is through a public IP address.

I've noticed one thing that puzzles me a little (after I tried removing
and reinstalling Jitsi) and that is that the Debian/Buster package
installs jitsi-videobridge while the jitsi install guide for
Debian/Ubuntu talks about jitsi-videobridge2.

Gary Dale

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Mar 6, 2021, 3:50:05 PM3/6/21
to
On 2021-03-06 15:36, Henning Follmann wrote:
# tail -n 32 jvb.log
2021-03-06 15:40:29.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.000011S. Sticky failure: false
2021-03-06 15:40:39.306 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.000011S. Sticky failure: false
2021-03-06 15:40:49.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:40:59.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.000011S. Sticky failure: false
2021-03-06 15:41:09.285 INFO: [23] VideobridgeExpireThread.expire#140:
Running expire()
2021-03-06 15:41:09.306 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.000011S. Sticky failure: false
2021-03-06 15:41:19.306 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:41:29.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:41:39.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.000011S. Sticky failure: false
2021-03-06 15:41:49.306 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:41:59.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:42:09.285 INFO: [23] VideobridgeExpireThread.expire#140:
Running expire()
2021-03-06 15:42:09.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.000011S. Sticky failure: false
2021-03-06 15:42:19.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:42:29.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:42:39.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.000011S. Sticky failure: false
2021-03-06 15:42:49.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:42:59.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:43:09.285 INFO: [23] VideobridgeExpireThread.expire#140:
Running expire()
2021-03-06 15:43:09.306 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.000011S. Sticky failure: false
2021-03-06 15:43:19.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.000011S. Sticky failure: false
2021-03-06 15:43:29.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:43:39.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:43:49.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:43:59.306 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:44:09.285 INFO: [23] VideobridgeExpireThread.expire#140:
Running expire()
2021-03-06 15:44:09.306 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:44:19.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.00001S. Sticky failure: false
2021-03-06 15:44:29.306 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.000011S. Sticky failure: false
2021-03-06 15:44:39.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.000011S. Sticky failure: false
2021-03-06 15:44:49.306 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.000011S. Sticky failure: false
2021-03-06 15:44:59.305 INFO: [24] HealthChecker.run#170: Performed a
successful health check in PT0.000011S. Sticky failure: false
root@TheLibrarian:/var/log/jitsi#

Gary Dale

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Mar 6, 2021, 4:00:05 PM3/6/21
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BTW: I didn't change anything on the jitsi server between it working and
it not working. I did ssh to it in the morning to check for apt updates
but there weren't any.

Gary Dale

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Mar 6, 2021, 5:00:04 PM3/6/21
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OK, it turns out the problem was with my phone. I have no idea why it
worked yesterday but not today but when I tried it with another device,
things worked.
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