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cups printer problems with osx clients

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David Roguin

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Aug 9, 2012, 4:00:02 PM8/9/12
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Hello,

I have a debian server which have an epson printer installed to it.
The printer works fine with windows and linux clients but when I try
to print with a mac it asks for a password and then the printer stops
with the error "/opt/epson-inkjet-printer-201101w/cups/lib/filter/epson_inkjet_printer_filter
failed"

Anyone with a similar layout who can help me?
Thanks!

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David


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Gary Dale

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Aug 9, 2012, 4:30:02 PM8/9/12
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On 09/08/12 03:57 PM, David Roguin wrote:
> Hello,
>
> I have a debian server which have an epson printer installed to it.
> The printer works fine with windows and linux clients but when I try
> to print with a mac it asks for a password and then the printer stops
> with the error "/opt/epson-inkjet-printer-201101w/cups/lib/filter/epson_inkjet_printer_filter
> failed"
>
> Anyone with a similar layout who can help me?
> Thanks!
No direct comparison, but it sounds like it could be a permissions
problem. I think the Mac is different enough that it is using different
groups from Linux.

Are your Windows users part of a domain? If so, they would be linked to
Linux groups and possibly even Linux accounts on the server, so Windows
printing will work. Your Mac might need something similar, although I've
never had much luck getting Linux accounts to join my domain. Instead,
my groups and accounts use the same numbers between systems.


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Camaleón

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Aug 10, 2012, 10:40:02 AM8/10/12
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On Thu, 09 Aug 2012 16:57:48 -0300, David Roguin wrote:

> I have a debian server which have an epson printer installed to it. The
> printer works fine with windows and linux clients but when I try to
> print with a mac it asks for a password and then the printer stops with
> the error
> "/opt/epson-inkjet-printer-201101w/cups/lib/filter/epson_inkjet_printer_filter failed"
>
> Anyone with a similar layout who can help me? Thanks!

How is the printer being shared? I mean, is it a local printer (USB/LPT...)
or it has some network capabilities (socket/ipp...)?

Anyway, being a MacOS client, you should be able to use IPP and thus
avoiding messing up with another client/server protocols that may require
setting up the correct credentials for accessing the printing resources
(e.g., samba).

Greetings,

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Camaleón


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Guy Gold

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Aug 10, 2012, 10:50:03 AM8/10/12
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On Fri,Aug 10 02:35:PM, Camaleón wrote:

> Anyway, being a MacOS client, you should be able to use IPP and thus
> avoiding messing up with another client/server protocols that may require
> setting up the correct credentials for accessing the printing resources
> (e.g., samba).

It is a good solution if a narrow list of options is needed from
the printer. In my environment , if I use the 'narrow' direct IP
printing, then, I'm not able to use the duplexer, and some other
options that are offered by the printer- if I'm using the Samba
share to add the printer I can use the full set of features (just
like a Windows machine would)



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Camaleón

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Aug 10, 2012, 11:50:02 AM8/10/12
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On Fri, 10 Aug 2012 10:42:20 -0400, Guy Gold wrote:

> On Fri,Aug 10 02:35:PM, Camaleón wrote:
>
>> Anyway, being a MacOS client, you should be able to use IPP and thus
>> avoiding messing up with another client/server protocols that may
>> require setting up the correct credentials for accessing the printing
>> resources (e.g., samba).
>
> It is a good solution if a narrow list of options is needed from the
> printer. In my environment , if I use the 'narrow' direct IP printing,
> then, I'm not able to use the duplexer, and some other options that are
> offered by the printer- if I'm using the Samba share to add the printer
> I can use the full set of features (just like a Windows machine would)

The options are provided by the driver in use, it's independent of the
connection method. Check if the drivers for the printer instances are all
the same and also check for their settings.

Greetings,

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Camaleón


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