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Mozilla thunderbird crashes when opening attachments

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Mal Beaton

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Jun 8, 2004, 10:50:06 PM6/8/04
to
apt-cache show mozilla-thunderbird
Package: mozilla-thunderbird
Priority: optional
Section: mail
Installed-Size: 31944
Maintainer: Alexander Sack <as...@jwsdot.com>
Architecture: i386
Version: 0.6-2


When trying to open attachments mozilla-thunderbird closes. The
attachements do not open

In Tools > Options > Attachments
the area
File Types
Automatically perform the associated action with each of the following
file types

is empty and there is no way to add an action

in mozilla-firefox it defaults to the kde file open dialog

I am using debian unstable + kde 3.2.2

can anyone point me in the right direction


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Ralph Katz

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Jun 9, 2004, 3:20:30 PM6/9/04
to
On 06/08/04 22:50, Mal Beaton wrote:
> apt-cache show mozilla-thunderbird
> Package: mozilla-thunderbird
> Priority: optional
> Section: mail
> Installed-Size: 31944
> Maintainer: Alexander Sack <as...@jwsdot.com>
> Architecture: i386
> Version: 0.6-2
>
>
> When trying to open attachments mozilla-thunderbird closes. The
> attachements do not open
>
> In Tools > Options > Attachments
> the area
> File Types
> Automatically perform the associated action with each of the following
> file types
>
> is empty and there is no way to add an action
>
> in mozilla-firefox it defaults to the kde file open dialog
>
> I am using debian unstable + kde 3.2.2
>
> can anyone point me in the right direction


I'm using debian unstable + parts of gnome 2.4

I believe the Tools > Options > Attachments "dialog" you describe is
only functional for changing actions. Set the desired action with the
"open" dialog.

To open attachments, right click on the attachment filename in the
message window;
or the pull-down menu: file -> attachments -> [file name] -> open / save as

I like: Right click -> open/ save as/ save all ->
open -> "You have chosen to open [filename] from: [mailbox filename]
which is a: [pdf, Microsoft Word, etc] document"

"What should Thunderbird do with this file?"
-> open with (pull down showing default, or choose other)
-> save to disk
-> Check box "Do this automatically for files like this from now on."

This is where I set defaults.

As for the application closing when you attempt this, there is a mozilla
bug that crashes apps when a corrupted bitmap image is opened. Have
you looked at the bug reports?
http://bugs.debian.org/cgi-bin/pkgreport.cgi?pkg=mozilla-thunderbird

Regards,
Ralph

Mal Beaton

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Jun 9, 2004, 7:40:12 PM6/9/04
to


thanks however right click on any attachment pdf, sxc, jpg and select
open. THey all crash


>
> Regards,
> Ralph
>
>


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Alexander Sack

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Jun 14, 2004, 2:30:16 PM6/14/04
to

>
>
> thanks however right click on any attachment pdf, sxc, jpg and select
> open. THey all crash
>
Does thunderbird crash itself or 'just' the apps started by the open
dialog??

If so, does thunderbird crash if you select "save as.." too, or just
when trying to open?

If it crashes too, please state the filename (maybe there any special
non-ASCII characters in
the attachments filename?)

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Mal Beaton

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Jun 15, 2004, 2:00:12 AM6/15/04
to
Alexander Sack wrote:

>
>>
>>
>> thanks however right click on any attachment pdf, sxc, jpg and select
>> open. THey all crash
>>
> Does thunderbird crash itself or 'just' the apps started by the open
> dialog??
>
> If so, does thunderbird crash if you select "save as.." too, or just
> when trying to open?
>
> If it crashes too, please state the filename (maybe there any special
> non-ASCII characters in
> the attachments filename?)
>

Thunderbird crashes itself. There is no open dialog

thunderbird does not crash when you select save as

The filenames are common such as

file.pdf
test.doc

Crashes on all files if trying to open with external viewer.

It is as if it has lost ability to open any external viewers or even the
kde open dialog

Alexander Sack

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Jun 15, 2004, 3:40:04 AM6/15/04
to

> Thunderbird crashes itself. There is no open dialog
>
Maybe you have been upgrading from 0.5-x? If this is the case, try to
rename the chrome directory in the users profile. At least until this is
done after a major version upgrade, thunderbird may show some unwanted
sideeffects.

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Mal Beaton

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Jun 15, 2004, 5:50:22 AM6/15/04
to
Alexander Sack wrote:

>
>> Thunderbird crashes itself. There is no open dialog
>>
> Maybe you have been upgrading from 0.5-x? If this is the case, try to
> rename the chrome directory in the users profile. At least until this is
> done after a major version upgrade, thunderbird may show some unwanted
> sideeffects.
>

bingo. Worked. Thanks very much

I will definately remember that one

Alexander Sack

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Jun 15, 2004, 7:20:04 AM6/15/04
to

> bingo. Worked. Thanks very much
>
> I will definately remember that one
>
Thanks for confirming this!

The good news: as mentioned upstream [1] , the next tbird (0.7) won't
need any user profile modifications anymore!


[1] - see mscott's answer on my request (asac) -
http://forums.mozillazine.org/viewtopic.php?t=84715&start=7

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