Maybe it would be better to try "nut-server" which could have a
better apcsmart driver implementation?
I have APC SmartUPS SC1500I with similar setup, USB-to-COM adapter
and self-made APC UPS Smart cable and it is working fine with
nut-server, both monitoring and control.
Another thing to check could be an usb-to-serial adapter. I've seen
some cheap low-quality adapters which were created with counterfeit
ICs.
--
With kindest regards, Alexander.
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