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logitech z515 wireless speaker not working

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Pierre Frenkiel

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May 25, 2015, 2:50:04 PM5/25/15
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hi,
still an other sound problem, this time with a Logitech Z515 wireless speaker.
It worked on my desktop on wheezy, and no more after the upgrade to Jessie.
It works On my wheezy laptop: the Z515 appears in /proc/asound/cards immediatly
after plugging the usb dongle.
It also works with the Jessie live cd, but with the installed OS, I get in the syslog:

new full-speed USB device number 3 using uhci_hcd
New USB device found, idVendor=046d, idProduct=ba10
New USB device strings: Mfr=1, Product=2, SerialNumber=3
Product: Logitech Wireless Speaker Z515
Manufacturer: Logitech
SerialNumber: 000d4493d340
snd-usb-audio 7-1:1.0: cannot find the slot for index 2 (range 0-2), error: -16
cannot create card instance 0
snd-usb-audio: probe of 7-1:1.0 failed with error -5

and in /proc/asound/cards, the other cards are seen, but not the X515.

I become really tired to spend so much time fighting against this OS

Has anybody an idea on where to look at?

best regards,
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Pierre Frenkiel


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Pierre Frenkiel

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May 25, 2015, 3:20:04 PM5/25/15
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On Mon, 25 May 2015, Pierre Frenkiel wrote:

> . . .
> snd-usb-audio 7-1:1.0: cannot find the slot for index 2 (range 0-2), error:
> . . .

as an additional information, I found that the output in syslog like the
above line is still present if I remove the /etc/modprobe.d
and /etc/modules-load.d directories.
It would then be useful to find where the config for snd-usb-audio comes from.

Nicolas George

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May 26, 2015, 5:20:03 AM5/26/15
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Le septidi 7 prairial, an CCXXIII, Pierre Frenkiel a écrit :
> At last, I could solve the problemm. In case anybody is interested,
> here is how:
>
> in /etc/modprobe.d/alsa-base.conf:
> options snd-usb-audio index=1
>
> After that, and reboot, the Z515 is seen in /proc/asound/cards, and in 'aplay -L'

This should not have changed the presence of cards in /proc/asound/cards,
only their order.

> ALSA lib pcm_dmix.c:1022:(snd_pcm_dmix_open) unable to open slave

This indicates you have a configuration problem with your ALSA system: the
plugin infrastructure eventually references a non-existent sound card.

> with the 3rd one, you have the answer: just do
>
> ->sudo ln -s /dev/snd/pcmC1D0p /dev/snd/pcmC1D1p
>
> and that's it!

This is completely wrong, this symbolic link should not be needed, and it
does not fix anything since it will disappear after the next reboot.

I have not read the rest of the thread, nor do I intend to, but I did not
want to let that kind of bad advice pass.

Regards,

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Nicolas George
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Pierre Frenkiel

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May 26, 2015, 5:20:03 AM5/26/15
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At last, I could solve the problemm. In case anybody is interested,
here is how:

in /etc/modprobe.d/alsa-base.conf:
options snd-usb-audio index=1

After that, and reboot, the Z515 is seen in /proc/asound/cards, and in 'aplay -L'
and the sound works with vlc or audacity, but not with aplay, speaker-test,
mplayer.
The output of these 3 programs is very instructive, and IMHO should be given
as an example in all programmers' schools!

-> speaker-test
ALSA lib pcm_dmix.c:1022:(snd_pcm_dmix_open) unable to open slave
Playback open error: -2,No such file or directory

->aplay woow.wav
ALSA lib pcm_dmix.c:1022:(snd_pcm_dmix_open) unable to open slave
aplay: main:722: audio open error: No such file or directory

-> mplayer file.mp3
... open '/dev/snd/pcmC1D1p' failed (-2): No such file or directory

with the first 2, impossiblle to guess what's wrong or missing.
with the 3rd one, you have the answer: just do

->sudo ln -s /dev/snd/pcmC1D0p /dev/snd/pcmC1D1p

and that's it!
Still difficult to understand why it worked with vlc, as it is configured to
use the Alsa output.

cheers,

Pierre Frenkiel

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May 26, 2015, 6:00:04 AM5/26/15
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On Tue, 26 May 2015, Nicolas George wrote:

>> in /etc/modprobe.d/alsa-base.conf:
>> options snd-usb-audio index=1
>>
>> After that, and reboot, the Z515 is seen in /proc/asound/cards, and in 'aplay -L'
>
> This should not have changed the presence of cards in /proc/asound/cards,
> only their order.

May-be it should not, but it actually did.

>
>> ALSA lib pcm_dmix.c:1022:(snd_pcm_dmix_open) unable to open slave
>
> This indicates you have a configuration problem with your ALSA system: the
> plugin infrastructure eventually references a non-existent sound card.

Did you really read my post?
the so-called "non-existent sound card" worked with vlc and audacity !!

>> with the 3rd one, you have the answer: just do
>>
>> ->sudo ln -s /dev/snd/pcmC1D0p /dev/snd/pcmC1D1p
>
> This is completely wrong, this symbolic link should not be needed, and it
> does not fix anything since it will disappear after the next reboot.
> I have not read the rest of the thread, nor do I intend to, but I did not
> want to let that kind of bad advice pass.
>

It will not disappear after the next reboot, thanks to /etc/rc.local.
OK, it's not a fix, but a workaround.
If you don't like it, you are welcome to propose a real fix.
Until that, the link is needed, and I don't think you are allowed to call
that a bad advice.
I would be curious to know how you interpret the mplayer error message

best regards,

Nicolas George

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May 26, 2015, 6:10:04 AM5/26/15
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Le septidi 7 prairial, an CCXXIII, Pierre Frenkiel a écrit :
> Did you really read my post?
> the so-called "non-existent sound card" worked with vlc and audacity !!

Yes, I did read your post. I also know how ALSA works and that VLC and
audacity are probably opening a different device than aplay and mplayer. The
real test is aplay, since it is the program that does the least black magic
behind the user's back.

> It will not disappear after the next reboot, thanks to /etc/rc.local.
> OK, it's not a fix, but a workaround.

Yes, please call it that. A fragile and unreliable workaround.

> Until that, the link is needed, and I don't think you are allowed to call
> that a bad advice.

You did not understand what is going on, you did not properly fix the
problem, this is definitely bad advice. But you will not bait me into
spending more time on it.

> I would be curious to know how you interpret the mplayer error message

I do not, you trimmed too much.

Regards,

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Nicolas George
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Pierre Frenkiel

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May 26, 2015, 8:20:04 AM5/26/15
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On Tue, 26 May 2015, Nicolas George wrote:

> Yes, I did read your post. I also know how ALSA works and that VLC and
> audacity are probably opening a different device than aplay and mplayer. The
> real test is aplay, since it is the program that does the least black magic
> behind the user's back.

Very kind for vlc ans audacity developpers!
I do like "black magic" when it makes something to work

> Yes, please call it that. A fragile and unreliable workaround.

It's easy to place some pejorative adjectives, but it's useless as long
as you don't justify them.

> You did not understand what is going on,

Of course I don't; it's the reason of my post, but it's not your reply
that will help anybody to understand.

> you did not properly fix the
> problem, this is definitely bad advice. But you will not bait me into
> spending more time on it.

I already said that it's not a fix but a workaround.
It's your perfect right not to spend time to help people (or
may-be you are unable to help), but in that case please don't pollute
the list with useless comments.

Nicolas George

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May 26, 2015, 8:30:08 AM5/26/15
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Le septidi 7 prairial, an CCXXIII, Pierre Frenkiel a écrit :
> I already said that it's not a fix but a workaround.
> It's your perfect right not to spend time to help people (or
> may-be you are unable to help), but in that case please don't pollute
> the list with useless comments.

My comment is not useless, it corrects the misleading "solved" you wrote in
the subject line and warns readers about the dubious advice you gave.

End of discussion from my point of view.

Regards,

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Nicolas George
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Lisi Reisz

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May 26, 2015, 9:10:03 AM5/26/15
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You really do want the last word, don't you?

Anyone with Pierre's problem can use his solution to make his speaker work.
You have offered no better solution, even though one does probably exist.

Solved seems fine to me, and likely to help people with the problem.

And remember, you have twice said that you are not going to say anything more
or spend any more time. You'll do us all a favour if you stick to that,
unless you have something helpful to say that will solve the problem in a
better fashion than Pierre has.


Lisi


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Nicolas George

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May 26, 2015, 9:20:04 AM5/26/15
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Le septidi 7 prairial, an CCXXIII, Lisi Reisz a écrit :
> You really do want the last word, don't you?

Not really,

> Anyone with Pierre's problem can use his solution to make his speaker work.

Or they can use the solution to make their problem worse. This is the most
likely outcome with such a hacky work-around.

This is precisely the problem I am warning against with this kind of
non-solution: if you are lucky, you may be able to get things working right
now, but you are preparing a lot more trouble for later. This is ok if you
are doing this for yourself, after all you are just wasting your own time.
It is not ok to advertise it without proper warnings.

I have come to expect that kind of attitude on the Ubuntu webforums, I would
have hoped it was more frowned upon on Debian mailing lists. I am sad to
observer it is not the case.

> You have offered no better solution, even though one does probably exist.

I have given relevant information: the kernel option only changes the order
of the sound cards, aplay is the preferred tool for debugging, the error
message points to a faulty ALSA configuration.

> And remember, you have twice said that you are not going to say anything more
> or spend any more time. You'll do us all a favour if you stick to that,
> unless you have something helpful to say that will solve the problem in a
> better fashion than Pierre has.

My message was not intended for Pierre. Pierre can fix his problem with
"sudo rm -rf /" for all I care. My message was intended for all the readers
of this list archives who may be tempted to follow Pierre's advice without
realizing it will make their problem worse.

I do not intend to reply Pierre further, and you neither. That does not mean
I will not if someone has new arguments for the discussion, or on the
opposite adds more misleading information.

Regards,

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Nicolas George
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Pierre Frenkiel

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May 26, 2015, 9:40:06 AM5/26/15
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On Tue, 26 May 2015, Lisi Reisz wrote:

> And remember, you have twice said that you are not going to say anything more
> or spend any more time. You'll do us all a favour if you stick to that,
> unless you have something helpful to say that will solve the problem in a
> better fashion than Pierre has.

hi Lisi,
thanks for your comments.
it's obviously useless to discuss with that guy, as he is only able
to insult, but unable to provide an help (unless you name "help"
the only hint "faulty Alsa configuration" !!)

cheers,
--
Pierre Frenkiel



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David Demelier

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May 26, 2015, 9:50:05 AM5/26/15
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Le 26/05/2015 15:33, Pierre Frenkiel a écrit :
> On Tue, 26 May 2015, Lisi Reisz wrote:
>
>> And remember, you have twice said that you are not going to say
>> anything more
>> or spend any more time. You'll do us all a favour if you stick to that,
>> unless you have something helpful to say that will solve the problem
>> in a
>> better fashion than Pierre has.
>
> hi Lisi,
> thanks for your comments.
> it's obviously useless to discuss with that guy, as he is only able
> to insult, but unable to provide an help (unless you name "help"
> the only hint "faulty Alsa configuration" !!)
>
> cheers,

Wow, I just subscribed to that mailing list and that's the first message
I received. It's quite hopeful :)

Regards,

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David Demelier


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Ric Moore

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May 26, 2015, 10:40:04 AM5/26/15
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On 05/26/2015 09:45 AM, David Demelier wrote:
> Le 26/05/2015 15:33, Pierre Frenkiel a écrit :
>> On Tue, 26 May 2015, Lisi Reisz wrote:
>>
>>> And remember, you have twice said that you are not going to say
>>> anything more
>>> or spend any more time. You'll do us all a favour if you stick to that,
>>> unless you have something helpful to say that will solve the problem
>>> in a
>>> better fashion than Pierre has.
>>
>> hi Lisi,
>> thanks for your comments.
>> it's obviously useless to discuss with that guy, as he is only able
>> to insult, but unable to provide an help (unless you name "help"
>> the only hint "faulty Alsa configuration" !!)
>>
>> cheers,
>
> Wow, I just subscribed to that mailing list and that's the first message
> I received. It's quite hopeful :)

Welcome to the lion's pit. :) Ric


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"There are two Great Sins in the world...
..the Sin of Ignorance, and the Sin of Stupidity.
Only the former may be overcome." R.I.P. Dad.
http://linuxcounter.net/user/44256.html


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Curt

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May 31, 2015, 2:30:07 PM5/31/15
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On 2015-05-26, Pierre Frenkiel <pierre....@gmail.com> wrote:
> On Tue, 26 May 2015, Lisi Reisz wrote:
>
>> And remember, you have twice said that you are not going to say anything more
>> or spend any more time. You'll do us all a favour if you stick to that,
>> unless you have something helpful to say that will solve the problem in a
>> better fashion than Pierre has.
>
> hi Lisi,
> thanks for your comments.
> it's obviously useless to discuss with that guy, as he is only able
> to insult, but unable to provide an help (unless you name "help"
> the only hint "faulty Alsa configuration" !!)

Maybe if you explored what the Jessie live cd does differently
sound-wise, Alsa-wise, it might be edifying, if the speaker works using
it without any intervention or workaround on your part.


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Pierre Frenkiel

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May 31, 2015, 4:40:03 PM5/31/15
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On Sun, 31 May 2015, Curt wrote:

> Maybe if you explored what the Jessie live cd does differently
> sound-wise, Alsa-wise, it might be edifying, if the speaker works using
> it without any intervention or workaround on your part.

It's of course the 1st thing I did when I saw that the Z515 worked
without any intervention of my part, but I was not clever enough to find
anything useful. Now that I found the workaround with the link, I'll
check whether this link exists or not when booting the cd live.

cheers,
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Pierre Frenkiel


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deloptes

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May 31, 2015, 5:00:04 PM5/31/15
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Pierre Frenkiel wrote:

> ->sudo ln -s /dev/snd/pcmC1D0p /dev/snd/pcmC1D1p
>
> and that's it!
> Still difficult to understand why it worked with vlc, as it is configured
> to use the Alsa output.

aplay you must provide the device with the -D option
-D, --device=NAME select PCM by name

You probably need to use alsactl to clean up the state - for me it was
useful with new sound cards

regards






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