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Bug#992304: linux-image-5.10.0-8-amd64: Unable to boot from Dell R340 RAID Controller H330 (MegaRAID SAS-3 3008) after upgrade from Buster

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Salvatore Bonaccorso

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Sep 11, 2021, 3:10:02 PM9/11/21
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Control: tags -1 + moreinfo
Control: severity -1 important

Hi Nikolay,

On Tue, Aug 17, 2021 at 01:55:43AM +0300, Nikolay Zaynelov wrote:
> Package: src:linux
> Version: 5.10.46-4
> Severity: critical
> Justification: breaks the whole system
> X-Debbugs-Cc: mrav...@yahoo.com
>
> Dear Maintainer,
> * What led up to the situation?
> I upgraded Dell R430 server from Buster to Bullseye. It has standard RAID1 configuration with two SAS disks.
> * What exactly did you do (or not do) that was effective (or ineffective)?
> I updated the server and after the upgrade process finished the server did not boot properly in kernel 5.10.
> I found that there is an error regarding missing hard disk drive. I supposed that the problem maybe the kernel
> driver for megaraid_sas.ko. I booted the installation media via the iDRAC interface and started system rescue.
> The Debian 11.0 (netinstall) media did not find the hard disk and could not mount the root partition. So I
> booted Debian 10.7 (netinstall) in rescue mode and I was able to see the disks and to choose the right root
> partition.
> * What was the outcome of this action?
> I found that the problem is in the new kernel 5.10 so I modified the /etc/default/grub file in order to boot the
> old kernel by default.

Upstream report

https://bugzilla.kernel.org/show_bug.cgi?id=214311

suggests that this is dependent on if you are booting with legancy
BIOS or UEFI.

Can you confirm that?

Regards,
Salvatore

Salvatore Bonaccorso

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Sep 18, 2021, 4:40:02 AM9/18/21
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Hi Nikolay,

On Sat, Sep 18, 2021 at 07:16:03AM +0000, Nikolay Zaynelov wrote:
> Hi Salvatore,
> I confirm that in Legacy BIOS mode the disk is not available and in
> UEFI mode the disk is available.

Thanks for confirming. let's see if upstream replies.

Regards,
Salvatore

Sharma, Jaikumar

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Sep 26, 2022, 6:10:04 AM9/26/22
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Hello,

We are also bitten by this bug, we have DELL R340,we are trying to
upgrade from buster to bullseye and installation breaks.

I'm using netinstall 11.5 (amd64) as base to build our product on top.
Kernel version: 5.10.140-1.

lspci output:

00:00.0 Host bridge: Intel Corporation 8th/9th Gen Core Processor Host
Bridge/DRAM Registers [Coffee Lake] (rev 07)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th
Gen Core Processor PCIe Controller (x16) (rev 07)
00:01.1 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th
Gen Core Processor PCIe Controller (x8) (rev 07)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-
1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Cannon Lake PCH
Thermal Controller (rev 10)
00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI
Host Controller (rev 10)
00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev
10)
00:16.0 Communication controller: Intel Corporation Cannon Lake PCH
HECI Controller (rev 10)
00:16.4 Communication controller: Intel Corporation Cannon Lake PCH
HECI Controller #2 (rev 10)
00:17.0 SATA controller: Intel Corporation Cannon Lake PCH SATA AHCI
Controller (rev 10)
00:1c.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root
Port #1 (rev f0)
00:1c.1 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root
Port #2 (rev f0)
00:1e.0 Communication controller: Intel Corporation Cannon Lake PCH
Serial IO UART Host Controller (rev 10)
00:1f.0 ISA bridge: Intel Corporation Cannon Point-LP LPC Controller
(rev 10)
00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev
10)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Lake PCH
SPI Controller (rev 10)
02:00.0 RAID bus controller: Broadcom / LSI MegaRAID SAS-3 3008 [Fury]
(rev 02)
03:00.0 PCI bridge: PLDA PCI Express Bridge (rev 02)
04:00.0 VGA compatible controller: Matrox Electronics Systems Ltd.
Integrated Matrox G200eW3 Graphics Controller (rev 04)
05:00.0 Ethernet controller: Broadcom Inc. and subsidiaries NetXtreme
BCM5720 2-port Gigabit Ethernet PCIe
05:00.1 Ethernet controller: Broadcom Inc. and subsidiaries NetXtreme
BCM5720 2-port Gigabit Ethernet PCIe

Following footprint of megraraid_sas failure is seen in syslog after
pressing ctrl+shit+f2:

Sep 23 03:51:49 kernel: [ 1.534186] megaraid_sas 0000:02:00.0:
Ignore DCMD timeout: megasas_get_ctrl_info 5335
Sep 23 03:51:49 kernel: [ 1.534188] megaraid_sas 0000:02:00.0: Could
not get controller info. Fail from megasas_init_adapter_fusion 1865
Sep 23 03:51:49 kernel: [ 1.536973] megaraid_sas 0000:02:00.0:
Failed from megasas_init_fw 6467

This breaks upgrade to bullseye, is there any workaround available?

Thank you!

Regards,
Jaikumar



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