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Bug#1060192: tracker.debian.org: SSL connection extremely slow and sometimes timing out

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Helge Kreutzmann

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Jan 7, 2024, 5:00:04 AM1/7/24
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Package: tracker.debian.org
Severity: important

Yesterday and today connections to package.debian.org is *extremely*
slow, sometimes running into timeouts (failing). My scripts ran last
ime Sat Dec 9 17:01:56 2023 +0100 without issues.

Example with wget:
helge@twentytwo:/tmp/testsite$ wget --verbose http://packages.debian.org/bookworm/amd64/file/download
URL transformed to HTTPS due to an HSTS policy
--2024-01-07 10:30:10-- https://packages.debian.org/bookworm/amd64/file/download
Auflösen des Hostnamens packages.debian.org (packages.debian.org)… 2603:400a:ffff:bb8::801f:33, 2a02:16a8:dc41:100::132, 128.31.0.51, ...
Verbindungsaufbau zu packages.debian.org (packages.debian.org)|2603:400a:ffff:bb8::801f:33|:443 … verbunden.
GnuTLS: Fehler in der Pull-Funktion.
Es ist nicht möglich, eine SSL-Verbindung herzustellen.

(English (translated by me):
GnuTLS: Error in the Pull function.
It is not possible, to establish an SSL connection.


When it succeeds, this take ages:
helge@twentytwo:/tmp/testsite$ time LC_ALL=C wget --verbose http://packages.debian.org/bookworm/amd64/file/download
URL transformed to HTTPS due to an HSTS policy
--2024-01-07 10:38:07-- https://packages.debian.org/bookworm/amd64/file/download
Resolving packages.debian.org (packages.debian.org)... 2603:400a:ffff:bb8::801f:33, 2a02:16a8:dc41:100::132, 128.31.0.51, ...
Connecting to packages.debian.org (packages.debian.org)|2603:400a:ffff:bb8::801f:33|:443... failed: Connection timed out.
Connecting to packages.debian.org (packages.debian.org)|2a02:16a8:dc41:100::132|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: 'download.1'

download.1 [ <=> ] 12.21K --.-KB/s in 0.003s

2024-01-07 10:40:17 (3.51 MB/s) - 'download.1' saved [12503]


real 2m10,254s
user 0m0,019s
sys 0m0,000s



I observere this similarly with other clients, e.g. links.


Other https site(s) work fine, e.g.
helge@twentytwo:/tmp/testsite$ time LC_ALL=C wget --verbose https://mirror.netcologne.de/archlinux/core/os/x86_64/
--2024-01-07 10:40:05-- https://mirror.netcologne.de/archlinux/core/os/x86_64/
Resolving mirror.netcologne.de (mirror.netcologne.de)... 2001:4dd0:1234:1::deb, 194.8.197.22
Connecting to mirror.netcologne.de (mirror.netcologne.de)|2001:4dd0:1234:1::deb|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: 'index.html'

index.html [ <=> ] 68.83K --.-KB/s in 0.007s

2024-01-07 10:40:05 (10.1 MB/s) - 'index.html' saved [70485]


real 0m0,068s
user 0m0,008s
sys 0m0,005s


This causes a data collection script of mine, which usually runs in a
few minutes, to take hours (and still be incomplete).

I don't know how to get more information, links does not offer a
verbose switch and for wget I don't see more than the information
posted. I'm happy to provide more information if you tell me which.

--
Dr. Helge Kreutzmann deb...@helgefjell.de
Dipl.-Phys. http://www.helgefjell.de/debian.php
64bit GNU powered gpg signed mail preferred
Help keep free software "libre": http://www.ffii.de/
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Helge Kreutzmann

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Jan 7, 2024, 5:50:04 AM1/7/24
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Hello,
shortly after reporting this issue the speed is up to normal again.
This is something I observed yesterday as well.

On my side I did not notice any change.

For the record: I started observing this around 05:40 CET today (when
my script hit the Debian servers) until roughly 11:30 CET or so today,
when the speed returned to normal).

Greetings

Helge
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Raphael Hertzog

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Jan 7, 2024, 8:30:04 AM1/7/24
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On Sun, 07 Jan 2024, Helge Kreutzmann wrote:
> Package: tracker.debian.org
> Severity: important
>
> Yesterday and today connections to packages.debian.org is *extremely*

packages.debian.org is entirely unrelated to tracker.debian.org. It's
managed by the web team AFAIK.

That said if the issue was at the TLS connection level, it's likely
the DSA team that can help... but since the issue is gone, I wonder
whether we shouldn't just close the bug, in particular since the DSA
team doesn't use the bug tracker.

Cheers,
--
⢀⣴⠾⠻⢶⣦⠀ Raphaël Hertzog <her...@debian.org>
⣾⠁⢠⠒⠀⣿⡁
⢿⡄⠘⠷⠚⠋ The Debian Handbook: https://debian-handbook.info/get/
⠈⠳⣄⠀⠀⠀⠀ Debian Long Term Support: https://deb.li/LTS
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Helge Kreutzmann

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Jan 7, 2024, 11:00:05 AM1/7/24
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Hello Raphael,
Am Sun, Jan 07, 2024 at 02:23:02PM +0100 schrieb Raphael Hertzog:
> On Sun, 07 Jan 2024, Helge Kreutzmann wrote:
> > Package: tracker.debian.org
> > Severity: important
> >
> > Yesterday and today connections to packages.debian.org is *extremely*
>
> packages.debian.org is entirely unrelated to tracker.debian.org. It's
> managed by the web team AFAIK.

Thanks for clarification, I wasn't aware of this.

> That said if the issue was at the TLS connection level, it's likely
> the DSA team that can help... but since the issue is gone, I wonder
> whether we shouldn't just close the bug, in particular since the DSA
> team doesn't use the bug tracker.

Well, it happend yesterday, and today again. But since they don't use
the BTS, the bug could be closed.

How should I properly report this if/once it appears again?

Greetings

Helge
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Debian Bug Tracking System

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Jan 8, 2024, 5:50:04 AM1/8/24
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Your message dated Mon, 8 Jan 2024 11:45:48 +0100
with message-id <ZZvSXBUe...@t14-buxy.home.ouaza.com>
and subject line Re: Bug#1060192: tracker.debian.org: SSL connection extremely slow and sometimes timing out
has caused the Debian Bug report #1060192,
regarding tracker.debian.org: SSL connection extremely slow and sometimes timing out
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact ow...@bugs.debian.org
immediately.)


--
1060192: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1060192
Debian Bug Tracking System
Contact ow...@bugs.debian.org with problems
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