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Bug#1021352: gnome-online-accounts: Unable to send and receive mails

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Michael Ott

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Oct 6, 2022, 9:40:04 AM10/6/22
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Package: gnome-online-accounts
Version: 3.46.0-1
Severity: important

From time to time (a few times a day) I got the following error from
evolution:

Unable to retrieve message.

Source “ma...@address.org” doesn’t support prompt for credentials

When I kill goa it works again. Sometimes I have to kill two times.

-- System Information:
Debian Release: bookworm/sid
APT prefers unstable
APT policy: (710, 'unstable'), (670, 'testing'), (660, 'experimental'), (600, 'stable'), (500, 'stable-security'), (500, 'oldstable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386, armhf, arm64

Kernel: Linux 6.0.0-rc7-amd64 (SMP w/8 CPU threads; PREEMPT)
Kernel taint flags: TAINT_WARN
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8), LANGUAGE=en_GB:en
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages gnome-online-accounts depends on:
ii libc6 2.36-1
ii libgcr-base-3-1 3.41.1-1
ii libglib2.0-0 2.74.0-2
ii libgoa-1.0-0b 3.46.0-1
ii libgoa-backend-1.0-1 3.46.0-1
ii libkrb5-3 1.20-1
ii librest-1.0-0 0.9.1-2
ii libwebkit2gtk-4.1-0 2.38.0-3

Versions of packages gnome-online-accounts recommends:
ii gnome-control-center 1:43.0-1

gnome-online-accounts suggests no packages.

-- no debconf information

Osamu Aoki

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Oct 12, 2022, 7:10:04 PM10/12/22
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I can confirm this problem on my Debian testing system .

> gnome-online-accounts 3.46.0-1

My workaround is:

Settings -> Online accounts -> Open my registered online account panel,
--> Move Mail slide switch off/on
--> Click X on right top to close window

This trick worked every time

(I suppose changing this may have restated the
> /usr/libexec/goa-daemon
 as I see "ps axjf".)
[2022-10-02] gnome-online-accounts 3.46.0-1 MIGRATED to testing (Debian testing
watch)

So this matches my experience of this problem.

Osamu

Osamu Aoki

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Oct 14, 2022, 2:40:04 AM10/14/22
to
Hi,


As for https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1021352

I don't experience mail problem any more.

So this problem seems some tangent issue possibly related to some package
version dependency etc with some related packages.

I see similar issue reported (and I experienced previously).

But reproducing this bug is not so simple, I suppose.

Osamu
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