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Bug#794436: cqrlog: LoTW import/export does not work due to "Error: ssl_openssl"

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Eric Christensen

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Aug 2, 2015, 8:30:02 PM8/2/15
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Package: cqrlog
Version: 1.8.2-1.1
Severity: important

Dear Maintainer,

* What led up to the situation?
When I try to import LoTW QSLs I get the following error:

NOT logged
Error: 0
Error: Host not found
Error: ssl_openssl

This used to be caused by an openssl package not being installed but I think
I've got everything installed properly.

* What was the outcome of this action?
The above error happened.

* What outcome did you expect instead?
I expected CQRLOG to pull down the QSLs from LoTW.



-- System Information:
Debian Release: 8.1
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 3.16.0-4-amd64 (SMP w/8 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages cqrlog depends on:
ii libatk1.0-0 2.14.0-1
ii libc6 2.19-18
ii libcairo2 1.14.0-2.1
ii libgdk-pixbuf2.0-0 2.31.1-2+b1
ii libglib2.0-0 2.42.1-1
ii libgtk2.0-0 2.24.25-3
ii libhamlib-utils 1.2.15.3-2+b1
ii libhamlib2 1.2.15.3-2+b1
ii libpango-1.0-0 1.36.8-3
ii libpangocairo-1.0-0 1.36.8-3
ii libssl-dev 1.0.1k-3+deb8u1
ii libx11-6 2:1.6.2-3
ii mysql-client 5.5.44-0+deb8u1
ii mysql-client-5.5 [mysql-client] 5.5.44-0+deb8u1

Versions of packages cqrlog recommends:
pn mysql-server | mariadb-server <none>
pn xplanet <none>

cqrlog suggests no packages.

-- no debconf information


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Colin Tuckley

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Aug 3, 2015, 5:30:02 AM8/3/15
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Eric,

Do you have the TrustedQSL package installed?

Do LoTW *uploads/exports* work okay?

73, Colin G8TMV

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Colin Tuckley | +44(0)1223 830814 | PGP/GnuPG Key Id
Debian Developer | +44(0)7799 143369 | 0x38C9D903

Eric Christensen

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Aug 3, 2015, 10:10:03 AM8/3/15
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> Do you have the TrustedQSL package installed?

Yes.

> Do LoTW *uploads/exports* work okay?

No, that fails too. I *can* go directly to TrustedQSL with an .adi and
have it sign and upload from there. Not sure why CQRLOG is failing.

73,
Eric WG3K

Colin Tuckley

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Aug 3, 2015, 10:40:03 AM8/3/15
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On 03/08/15 14:47, Eric Christensen wrote:

> No, that fails too. I *can* go directly to TrustedQSL with an .adi and
> have it sign and upload from there. Not sure why CQRLOG is failing.

Can you please try the 1.9.0 package from testing. It installs and runs
okay on a stable system without any problems.

Colin G8TMV

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Colin Tuckley | +44(0)1223 830814 | PGP/GnuPG Key Id
Debian Developer | +44(0)7799 143369 | 0x38C9D903


Eric Christensen

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Aug 3, 2015, 11:30:03 AM8/3/15
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On Monday, August 03, 2015 03:32:23 PM Colin Tuckley wrote:
> On 03/08/15 14:47, Eric Christensen wrote:
> > No, that fails too. I *can* go directly to TrustedQSL with an .adi and
> > have it sign and upload from there. Not sure why CQRLOG is failing.
>
> Can you please try the 1.9.0 package from testing. It installs and runs
> okay on a stable system without any problems.

I'd love to. I'm new to Debian, however, and I'm not sure how to grab the
"testing" version. Could you provide me the proper magic for apt-get, please?

73,
Eric WG3K

Eric Christensen

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Aug 3, 2015, 1:40:03 PM8/3/15
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On Monday, August 03, 2015 03:32:23 PM Colin Tuckley wrote:
> On 03/08/15 14:47, Eric Christensen wrote:
> > No, that fails too. I *can* go directly to TrustedQSL with an .adi and
> > have it sign and upload from there. Not sure why CQRLOG is failing.
>
> Can you please try the 1.9.0 package from testing. It installs and runs
> okay on a stable system without any problems.

I still get the same error after upgrading to 1.9.0.

73,
Eric WG3K

Eric Christensen

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Aug 3, 2015, 1:40:04 PM8/3/15
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On Mon, 03 Aug 2015 13:32:19 -0400 Eric Christensen <er...@christensenplace.us>
wrote:
> On Monday, August 03, 2015 03:32:23 PM Colin Tuckley wrote:
> > On 03/08/15 14:47, Eric Christensen wrote:
> > > No, that fails too. I *can* go directly to TrustedQSL with an .adi and
> > > have it sign and upload from there. Not sure why CQRLOG is failing.
> >
> > Can you please try the 1.9.0 package from testing. It installs and runs
> > okay on a stable system without any problems.
>
> I still get the same error after upgrading to 1.9.0.

Looking around at some of the other "issues" I've been having with CQRLOG
(after moving to Debian) I think I see a pattern. It appears that CQRLOG
doesn't recognize a connection to the Internet. Things like publishing the
log to Clublog or using the DXCluster all seem to fail.

From the log publishing feature:
HamQTH: Uploading WA3GFZ
HamQTH: Upload failed! Check Internet connection

I clearly have an Internet connection. Why would CQRLOG not see it?

Colin Tuckley

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Aug 3, 2015, 2:20:03 PM8/3/15
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On 03/08/15 18:37, Eric Christensen wrote:

> Looking around at some of the other "issues" I've been having with CQRLOG
> (after moving to Debian) I think I see a pattern. It appears that CQRLOG
> doesn't recognize a connection to the Internet. Things like publishing the
> log to Clublog or using the DXCluster all seem to fail.
>
>>From the log publishing feature:
> HamQTH: Uploading WA3GFZ
> HamQTH: Upload failed! Check Internet connection
>
> I clearly have an Internet connection. Why would CQRLOG not see it?

Hmm... this looks like some sort of proxy or security filter is blocking
it's access. Either that or cqrlog is pointing at the wrong connection
or at one that isn't active for some reason.

Have you checked that the Internet proxy settings in
"Preference->Program" are correct/sensible? For most people they should
be blank.

I'd suggest asking about this on the cqrlog forum, but first, have you
tried running cqrlog with the debug flag set on the command line and
looking through the output to see if anything obvious is visible?

Colin G8TMV

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Colin Tuckley | +44(0)1223 830814 | PGP/GnuPG Key Id
Debian Developer | +44(0)7799 143369 | 0x38C9D903


Eric Christensen

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Aug 3, 2015, 4:40:04 PM8/3/15
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On Monday, August 03, 2015 07:09:37 PM Colin Tuckley wrote:
> Have you checked that the Internet proxy settings in
> "Preference->Program" are correct/sensible? For most people they should
> be blank.

Yep, no proxy here and it's all blank.

> I'd suggest asking about this on the cqrlog forum, but first, have you
> tried running cqrlog with the debug flag set on the command line and
> looking through the output to see if anything obvious is visible?

Nothing obvious shows up on the debug. I've opened a bug over on the forum.
Maybe I'll have a quick resolution.

http://www.cqrlog.com/node/1485

73,
Eric WG3K

Colin Tuckley

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Aug 12, 2015, 3:40:03 AM8/12/15
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On Mon, 03 Aug 2015 16:32:10 -0400 Eric Christensen
<er...@christensenplace.us> wrote:

> Nothing obvious shows up on the debug. I've opened a bug over on the forum.
> Maybe I'll have a quick resolution.
>
> http://www.cqrlog.com/node/1485

I see Petr is back from vacation and has responded on the cqrlog forum,
please follow up with him there but keep us informed here too please.

Colin

--
Colin Tuckley | +44(0)1223 830814 | PGP/GnuPG Key Id
Debian Developer | +44(0)7799 143369 | 0x38C9D903


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