Bug#1039720: gnome-online-accounts: google account stop working files and calendar. Not able to re create online account.

[zezamoral]

Package: gnome-online-accounts
Version: 3.46.0-1
Severity: important
X-Debbugs-Cc: sazam...@gmail.com

Dear Maintainer,


* What led up to the situation?

Previously working google account ( While bookworm was in test phase )
stop working. The files access disappeared from nautilus and calendar data
stopped working ( 2 weeks ago ).

* What exactly did you do (or not do) that was effective (or
ineffective)?

Delete the account from gnome-control-center and I have tried to re
setting the account again.

* What was the outcome of this action?

First window (account name) works fine, then it freezes after clicking
Next button. I get a gray freezed window, only the gtk borders. Not able to
configure the account again.

* What outcome did you expect instead?

Being able to re setting the account and restore files access and
calendar information. Nextcloud and MS accounts seems to not being affected by
this issue btw.


I'm using nvidia-driver.
The Following URL has complementary information about the issue.
https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/2498



Best Regards.




-- System Information:
Debian Release: 12.0
APT prefers stable-security
APT policy: (500, 'stable-security'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 6.1.0-9-amd64 (SMP w/8 CPU threads; PREEMPT)
Kernel taint flags: TAINT_PROPRIETARY_MODULE, TAINT_OOT_MODULE
Locale: LANG=es_CL.UTF-8, LC_CTYPE=es_CL.UTF-8 (charmap=UTF-8), LANGUAGE=es_CL:es
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages gnome-online-accounts depends on:
ii libc6 2.36-9
ii libgcr-base-3-1 3.41.1-1+b1
ii libglib2.0-0 2.74.6-2
ii libgoa-1.0-0b 3.46.0-1
ii libgoa-backend-1.0-1 3.46.0-1
ii libkrb5-3 1.20.1-2
ii librest-1.0-0 0.9.1-6
ii libwebkit2gtk-4.1-0 2.40.2-1~deb12u1

Versions of packages gnome-online-accounts recommends:
ii gnome-control-center 1:43.4.1-1

gnome-online-accounts suggests no packages.

-- no debconf information

[Jeremy Bícha]

Control: reassign -1 src:webkit2gtk
Control: retitle -1 webkit2gtk: broken with Nvidia drivers

On Wed, Jun 28, 2023 at 12:03 PM zezamoral <sazam...@gmail.com> wrote:
> Package: gnome-online-accounts
> Version: 3.46.0-1
> Severity: important
>

Thank you,
Jeremy Bícha

[Sergio Zamora]

Hi,

looks like this update  WebKitGTK 2.38 -> 2.40  left the account unusable and then made it impossible to configure it again.

Regards.

On 28-06-23 12:03, Debian Bug Tracking System wrote:

Thank you for filing a new Bug report with Debian.

You can follow progress on this Bug here: 1039720: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1039720.

This is an automatically generated reply to let you know your message
has been received.

Your message is being forwarded to the package maintainers and other
interested parties for their attention; they will reply in due course.

As you requested using X-Debbugs-CC, your message was also forwarded to
  sazam...@gmail.com
(after having been given a Bug report number, if it did not have one).

Your message has been sent to the package maintainer(s):
 Debian GNOME Maintainers <pkg-gnome-...@lists.alioth.debian.org>

If you wish to submit further information on this problem, please
send it to 103...@bugs.debian.org.

Please do not send mail to ow...@bugs.debian.org unless you wish
to report a problem with the Bug-tracking system.

[Alberto Garcia]

On Thu, Jun 29, 2023 at 03:51:53PM -0400, Sergio Zamora wrote:

> looks like this update *WebKitGTK 2.38 -> 2.40*  left the account

> unusable and then made it impossible to configure it again.

Can you try setting WEBKIT_DISABLE_COMPOSITING_MODE=1 in the
environment? Does it solve the problem?

Berto

[Sergio Zamora]

Hi Alberto,

try this from terminal ? :

$ WEBKIT_DISABLE_COMPOSITING_MODE=1 gnome-control-center


can I restore previous value after, it is safe doing this?.


Regards.

[Alberto Garcia]

On Tue, Jul 11, 2023 at 12:17:22PM -0400, Sergio Zamora wrote:
> try this from terminal ? :
>
> $ WEBKIT_DISABLE_COMPOSITING_MODE=1 gnome-control-center

Yes. This only has a temporary effect and it will last until you close
the GNOME control center.

Thanks,

Berto

[Alberto Garcia]

On Thu, Jun 29, 2023 at 03:51:53PM -0400, Sergio Zamora wrote:

> looks like this update *WebKitGTK 2.38 -> 2.40*  left the account

> unusable and then made it impossible to configure it again.

Hello, I just uploaded WebKitGTK 2.42.1-2 to unstable.

Could you give it a try and tell me if it works fine without having to
use any environment variable or any other workaround?

Thanks!

Berto

[sergio]

Hi Alberto,

Waiting until the package version it is upgradeed on the backports repo has sense ?

Upgrading from stable warn me that i will need to update 27 other packages.

Thanks for the message and help.

Regards.

[Alberto Garcia]

On Thu, Oct 05, 2023 at 01:45:13PM -0300, sergio wrote:
> Waiting until the package version it is upgradeed on the backports repo has
> sense ?
> Upgrading from stable warn me that i will need to update 27 other packages.

Hi,

if you're using stable then it's better that you don't install
WebKitGTK from unstable, I'll tell you when a backport is available.

Thanks,

Berto

[sergio]

Ok,

I'll be checking for the update on backports repo.

Regards.

[Alberto Garcia]

One question, do you have the libnvidia-egl-gbm1 package installed,
and if not can you install it?

Berto

[sergio]

Hi Alberto,

I've installed the backport version available: 2.42.1-1~bpo12+1 and the issue it is gone!!

All my comments in the previous email.

I really appreciate the help

Regards

[sergio]

Yes,

dont know how, but it is installed.

sudo apt policy libnvidia-egl-gbm1

libnvidia-egl-gbm1:

  Instalados: 1.1.0-2

  Candidato:  1.1.0-2

Regards!

[Alberto Garcia]

On Wed, Oct 11, 2023 at 10:25:40AM -0300, sergio wrote:
> sudo apt policy libnvidia-egl-gbm1
> libnvidia-egl-gbm1:
> Instalados: 1.1.0-2
> Candidato: 1.1.0-2

If it's easy to test and not too much hassle, can you try removing
that package and see if the problem happens again?

No need to do it if it's too complicated!

Berto

[sergio]

Hi ,

no problem.

using 2.42.1-1~bpo12+1 package and removing libnvidia-egl-gbm1 I can confirm that the process still works.

Please let me know if I need to re install or not the libnvidia-egl-gbm1 package.

Regards

[Alberto Garcia]

On Wed, Oct 11, 2023 at 11:12:00AM -0300, sergio wrote:
> using *2.42.1-1~bpo12+1* package and removing *libnvidia-egl-gbm1* I can

> confirm that the process still works.
>
> Please let me know if I need to re install or not the libnvidia-egl-gbm1
> package.

That's all, you can reinstall it, thanks!

Berto

[Patrick Holthuizen]

Will the solution also come through into current stable Debian 12?

[Alberto Garcia]

On Wed, Oct 11, 2023 at 05:25:09PM +0200, Patrick Holthuizen wrote:
> Will the solution also come through into current stable Debian 12?

Yes, I plan to make a security upload this week.

Berto

[pholt...@gmail.com]

Thank you maintainer for resolving the issue. Connecting a Google
online account now works on Debian 12 stable.