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Hi guys. The Microsoft Edge is my favorite browser of all times, really, but not when I try to watch netflix or other video streaming services, it always breaks, I have no ideia what to do anymore. Always when I try to play something there's an error and then I need to reload over and over again, sometimes even when I just play the video it stop working when I try to play again. Help me to keep using this best browser that I've ever seen.
I've ever tried to disable hardware acceleration, enable DRM content, install Microsoft Silverlight and a lot of other things, but I didn't get to watch so far without an error I keep receiving these error codes: D7356-7701 and others related. Is there's still something that can be done to really fix theses erros or I just have to be patient and wait for news versions of the browser?
Regardless of your TV type, there are a few things that you can check first. If model-specific information is needed, refer to your product manuals. Check if the issue is resolved after completing each step.
When using Wi-Fi, the router's distance to your device is another factor to consider. To maximize your viewing experience when streaming video or listening from an audio app, make sure that the router is placed near your device. They shouldn't be more than 25 feet away from each other. If possible, install both devices in a location without walls in between them. Other wireless devices such as Bluetooth speakers, wireless phones, microwave ovens, and devices sending a radio frequency may also cause poor signal strength.
Streaming issues are often either a temporary condition with the streaming service or an issue with your network connection and internet. These options may help determine if your issue is related to your current ISP (internet service provider) and network conditions.
If you're comfortable making Wi-Fi changes to the network settings of your TV and you're familiar with using a hotspot and have a capable device, you can set up your hotspot and then change the Wi-Fi connection for your TV from your current network to the hotspot connection you created for testing. If your issue is resolved using a hotspot, then the issue is with your network, not your TV. Check your product manuals for model-specific information to change your Wi-Fi settings.
The list of applications may change after an update to your device. You may also need to update or refresh the list of applications if it's been a while since you used the internet features on your device.
Yes, this is certainly the most obvious, but when was the last time you asked your provider how fast its offerings are now? If it's been a few years, it likely has new services (maybe even fiber) that could greatly increase your download speeds. Recently I switched from 250Mbps cable to 1Gbps fiber for $10 less a month. When I canceled the cable internet they said "Oh, we can reduce your rate by $30 a month, or increase your speeds for the same money." They, of course, never offered that without me saying I was canceling. Just something to keep in mind.
This is definitely the first place to start. If you stay with the same provider, usually it'll be able to flip the proverbial switch without sending a tech to visit your home. Afterward, you'll have faster internet. If you switch providers (from cable to fiber, for example), the new provider will probably have to send someone to your house to install it.
The Wi-Fi router that you get for free from your internet provider is likely terrible. I upgraded my router the day before my new internet service was installed and I got a 20% boost in speed just from that. Many providers even charge for their basic routers, so if your provider allows it, you could save some money long-term by buying a good one outright and reducing your bill a bit each month.
You'll also likely get better range and better signal throughout your home with an upgraded router. If you've always had a bad connection in the back of the house, a better router might help with that.
A new or different router might also give you the option to connect via the 5GHz range ("normal" Wi-Fi is 2.4GHz). 5GHz is generally faster and has less chance of interference from other devices. It doesn't go through walls as effectively. Our favorite all-around budget option is the TP-Link Archer AX21.
If your house is particularly large, or the walls seem to be particularly obstructing, it's worth considering a mesh Wi-Fi system. These use multiple devices spread around your home instead of one single device. CNET's favorite mesh system is TP-Link Deco W7200.
Although convenient, Wi-Fi can be quite slow on some networks, especially if multiple people are streaming at once. Wired internet, aka Ethernet, is a lot faster and doesn't have issues with walls, interference or distance (well, not in a house, anyway). Though running wires can be annoying, it provides the most reliable connection and can be worth doing on your main TV at least.
If you want to use a wire, check your device. Most streamers lack the Ethernet port required for a wired connection, but cheap $15 USB adapters are available for the Chromecast with Google TV and Amazon's Fire TV sticks. Most Roku devices don't work with Ethernet, unfortunately. The exceptions are the Roku Ultra, which has a built-in Ethernet port, and the Roku Express 4K, Roku Express 4K Plus, Streambar and Smart Soundbar Pro, which all work with an optional Ethernet adapter.
Streamers with Ethernet built in, no adapter required, are generally more expensive, but they could be worthwhile if you want a simpler hookup or prefer Roku's system. Our favorite streamers with built-in Ethernet are the Roku Ultra and the Apple TV 4K.
Simply changing the location of your Wi-Fi router could help a lot. If it's on or near the ground, in a closet or at the far end of your house, you could be limiting the signal and speed without even realizing it. Wi-Fi can go through walls, but being high up and with fewer walls between the router and streamer will make a difference. If the router has antennas, positioning them correctly can also help (one vertical and one horizontal).
The same is true on the other end. If you've got the streamer in a cabinet, that's not helping either. In a perfect world, the streamer would have a direct line of sight with the router. This isn't necessary, but everything you place between the two of them decreases the signal and potentially lowers the speed.
An alternate version of this would be to get a Wi-Fi booster or run Ethernet to a second Wi-Fi router (or the mesh option listed above). If your house is long or large, there are lots of options beyond the scope of this guide.
Think of your internet connection as a pipe full of water. There's only so much water to go around. If you're trying to stream in the living room, but the rest of the family is also trying to stream in other rooms, there might not be enough "water" to go around. Everyone will have issues.
That said, moving some devices to wired instead of wireless might help that aspect of your overall home network performance. You might also try downloading your favorite shows and movies to devices such as phones and tablets to watch around the house when a balky internet connection precludes streaming.
An internet speed tester like Speedtest or Netflix's Fast.com can give you an idea of what you're dealing with now. If you use the Android or iOS version, make sure to place the phone or tablet near the streaming device to get the most accurate result. With each change you make, test again and see how it affects the signal.
As well as covering TV and other display tech, Geoff does photo tours of things like cool museums and locations around the world, including nuclear submarines, massive aircraft carriers, medieval castles, epic 10,000-mile road trips, and more. Check out Tech Treks for all his tours and adventures.
Verizon, T-Mobile, Sprint, and AT&T all offer streaming deals with certain wireless data plans, letting you get services like Netflix, Disney+, and HBO Max for free or cheap. While some of these offers are just extended free trials, others are entirely free or deeply discounted with no strings attached.
Jared has been a freelance technology journalist for more than 15 years and is a regular contributor to PCWorld, Fast Company, and TechHive, where he's written a weekly cord-cutting column since 2014. His Cord Cutter Weekly newsletter has more than 30,000 subscribers, and his Advisorator tech advice newsletter is read by nearly 10,000 people each week. Jared has a master's degree in journalism from NYU and specializes in making complex tech topics easy to understand, from streaming and cord-cutting to neat apps and useful tech tricks. He is based in Cincinnati, OH.
How can I sign up for an Xfinity package with Netflix?
Xfinity packages with Netflix are only available in select markets at this time. To check availability, please visit xfinity.com.
How do I know if my Xfinity package includes Netflix?
If Netflix is included in your X1 package, it will be listed in the \"Bundled Services\" or the \"Regular monthly charges\" section of your bill.
I signed up for an Xfinity package that includes Netflix. How do I activate my Netflix account?
Launch the Netflix app on your X1 TV Box. Then, follow the prompts to either link your existing Netflix account to your Xfinity package or create a new Netflix account to be linked to your Xfinity package.
How do I find the Netflix app on my X1 TV Box?
You can either say \"Netflix\" into the Xfinity Voice Remote or you can go directly to the Netflix app by clicking on the Netflix tile found in the X1 apps menu.
I signed up for an Xfinity package that includes Netflix but never accessed the Netflix app on my X1 TV Box. Can I still create a new Netflix account or transfer an existing one as part of my package?
Yes. However, you must open the Netflix app on your X1 TV Box to activate the Netflix service included in your Xfinity package.