Teamviewer Shows Free License
Ina Dottery
I have a Ubuntu 20.04 desktop and connecting to it remotely via Teamviewer shows only a black screen. I can type and it will show what I type but it registers nothing. I still have ssh access. How can I get back my login screen through teamviewer?
If you meant that your Ubuntu 20.04 is the remote system and this one shows a black screen as soon as a TeamViewer client connects, this could just be caused by the option "enable local black screen"(see -teamviewer-black-screen)
I don't see the point of this new prompt at all. Why does it matter if TeamViewer is already running? If I click a TeamViewer shortcut, I obviously want to use TeamViewer, so show me the interface by default please!
+1 for this request. I have a shortcut to the teamviewer.exe executable and find i very annoying to see this message. If I launch team viewier I want to use team viewer, and it does not matter if it is already running, just show me the app!
Completely agree. If I click the teamviewer Icon I don't need a dialog box to then ask me if I want to run teamviewer. Of course I do - I clicked the icon didn't I? Just run it or open the existing one. this dialog box appeared a few years ago and was removed after outcry. why would you put it back????
**bleep** - put this back as it was please, it makes teamviewer really difficult to use.
Who wants a second copy? clicking the shortcut means "bring it back into focus" as it's gone somewhere.
Waste of time
As a small workaround...you can completely exit TeamViewer (right-click icon in system tray and choose Exit); then restart TeamViewer. It will work normally as it should after that until your next device shutdown/restart.
What I don't understand is it's not doing something even productive (like do you want to open a new one, or go to the existing one) it's literally just saying it's already running and you have to say yes.. I know... now show me it! It's added an extra step that doesn't need to exist.
The "check for updates" option is a great hint. Unfortunately in my version (12.0.92876) there is only an update option for a certain timeframe (shortest is "weekly"). Can I use TeamViewer now only once a week? Please provide a feasable workaround - we pay for a license...!
This initially started happening with Skype, then SkypeForBusiness and Now Teams. It is pretty much Identical to TeamViewer. Except TeamViewer has the Update option to bring the windows back. The only way to get the MS Teams back is to Quit and restart.
I cant help but think they might be related? Both have the main window dissapear, cannot select the main window to bring to front or anything. Unfortunatly Teams does not have anny other menu options that will being up a window/dialog. they are all Links to Web pges.
My guess is that somehow the windows has closed - but the app has no function to bring back the window - therefore settings are remembering that the window wasn't open - so when you restart its not opening a NEW window.
The issue also is there should be an "teamviewer" link in th window menu item. I used this same trick check for updates and the window "magically" pops up. Then under window their is the Teamviewer window. Feels like they totally forgot something.
Just updated Teamviewer to 15.34.4 and am unable to connect to remote comp (Windows). Gives me following message. I don't think ID is a problem as the ID was working perfectly in previous version of TV, just before I updated it.
And by the way I tried connecting to that same Windows remote comp via the latest version of TV on a Windows comp, and it works fine for same ID. So it's definitely a "Teamviewer 15.34.4 for Mac OS" version problem. Any help is appreciated.
Hello quartet-man,
Thanks for posting.
In regards to the devices indicating an "Offline" status, please check the following settings:
"Extras" >> "Option" >> "Advanced" tab >> "Advanced settings for Computers and Contacts".
Ensure your "Hide online status for this TeamViewer ID" is unchecked.
Thanks, after posting this I went ahead an addd another keyboard and mouse outside of the KVM switch to one computer, but discovered that at some point it appears that maybe my contacts were gone or maybe I didn't have the addded. All I know is at one point I had access to every computer I had added. Now after one update, it shows as recent connections and that is where I see ones I had accessed before, but these two (old and new) showed up in the list, but not active. I added those to to contacts and they showed up. But, the old one twice (once in the recent being offline and once in the contacts showing online. But, I added a password to it (the one to access Teamviewer, and now I have to type that into a thing asking for the pasword showing up on the computer's desktop. I really wanted to just be able to access it when signed into my Teamviewer account (unattended access, I believe) like I used to.
I have a new computer that goes on and offline all by itself. Multiple times per day. I am trying to find out why. The network connection is solid at the office where it is located. Power is good. Never goes to sleep or hybernates. ??
Haven't seen much thanks, but had same issue as others mentioned on Gentoo (soucecoded linux distro). I'm using TS13 and they messed around with the layout, but problem was the same. I think I had a TS11 running nicely, and 12 no problems. I am sure solution will work, so in advance thanks. ITGuyNumber47
We have installed TeamViewer 14.2.2558 Corporate licence on Windows 10 64 Bit.
Five days ago suddenly, all TeamViewer machines became inaccessible even though they have a connection to the Internet - Only LAN connection are possible?!
At the same time TeamViewer download and update work - Help / Check for new version - update work!
Machines have a connection to the Internet, but only LAN is enabled.
What's the problem with this TeamViewer version?
We have a corporate license and we suffer great damage every day for this failure!
In my case, the Teamviewer 12 service (TeamViewer_service.exe) was hung and I couldn't restart it. I had to manually kill the service, then afterwards I could start it afresh, at which point I was able to access remote teamviewer PCs & laptops outside the local LAN.
I was wondering why a different IP address shows up when I connect to one of my own computers (by typing in its own internal IP address in the ID field) on the same network and does not show my internal IP address? Is Teamviewer somehow routing my connection to a Teamviewer server and then to my other computer on the LAN? It shows my PC name instead of my account but not sure why the strange IP address. My internal IP address starts as 192.168... but the IP address that shows up is 169.254.50... etc.
What I suggest you to do in order to understand which IP address is linked to which hardware components, I recommend you to open the command prompt and enter ipconfig.
Did a little bit more digging and I guess the way it is setup is that Teamviewer just assigns some IP as another name for the computer connecting but it is still operating on the local network? So the naming is a bit irrelevant when it comes to if connection is external or internal. Used some software to monitor the connection and I did see some connections being made to Teamviewer's servers but most of the data was being transmitted locally. I guess as long as the actual remote desktop connection data is being transmitted locally, I am fine with that.
I will say it is a bit weird that if I am connecting to another computer on the network, it seems to choose the first IP address in the list of IP addresses rather than the IP address that is associated with the network adapter that I am actively using for the Teamviewer connection.
For example, if I have a IP address for an ethernet adapter and also an IP address for a WiFi adapter, it chooses the IP address for the ethernet next to my display name even though I am only connecting through WiFi.
remote user has win 10 after a set time the screensaver comes on and when they move the mouse shows sign in but no sign in is needed pressing enter goes to the desktop. in this screensaver state it shows me remote computer off line till i call and say move the mouse.
Yes that advanced feature is on. What I found is I overlooked a simple answer. My friends computer settings had screensaver come on in 15 min, and blank screen in 40 min when plugged in. That was suspending the computer and internet connection. Thanks for your quick response i'm enjoying Teamviewer immensely.
now i'm trying to connect a tablet. i managed to add it to my other computers list but it shows again its offline. its connected to wifi has internet access is not on lock but its still showing in tv as offline. and yes there is full access checked on this computer. what have i missed?
I have 2 computers but access to one shows offline and the other online. For both computers the screen goes to sleep not the computer after a period of time, the network access to wake on the computers network settings, and I don't have TeamViewer app open on either. I am trying to access via my Mac from another location. One PC will show as being online but the other one in the same location on the same network, not turned off will show offline. I have set full disk access in Advanced settings but there is no option in the window you displayed for "Full access control ..." just the 2 boxes above this option appear for me. Mac mini image is what I am looking at and the 2 computers in the other location are the 2 - "DESKTOP - ....". The image png file are the settings on one of the DESKTOP computers. Is there something else I need to check? I is random because I was able to connect from my Mac to the DESKTOP-9H542DE a few days ago.
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