TASS Visit @ Fortune, Powai (now Saki Naka) amidst Chaos
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VahanPujari
Apr 25, 2010, 3:44:15 PM4/25/10
to Linea Users Club India
I was looking forward to the TASS visit.It was planned a month back
for following:
1. To get front & rear FIat logo fixed
2. 3M Paint Protection Treatment
3. Anti-rust treatment
4. Changing Door beading on rear right door. There are metal clips
inside the beading. Clips in some beading are prone to rusting. Rear
left one is perfectly fine while rear right beading has rusing inside
which is spilling over to body. Body has not caught the rust, only the
rust of clips are stuck to body surface beneath the beading. Spoke to
Fiat. Beading will be replaced under warranty & door surface will be
cleaned with Door stain remover.
5. Wiper Change under warranty. Nothing major. Driver side Wiper was
leaving 2 faint lines while wiping water. In 2nd service they changed
passenger side one but this got left & I never bothered as its very
faint (not even much visible after drying) & monsoon is still far.
Which other Manufacturer changes Wiper blades under warranty? The best
part of Fiat in much abused A.S.S. is they never making fuss on
warranty. try claiming something under warranty with Maruti or Honda.
It started with Anti-climax. I was excited but as soon as I reached
TASS-Fortune Powai, my excitement died. They've shifted to another
place & I was thinking this will be a new better place. What I found
was a temporary arrangement in their Tata Commercial Vehicle
dealership/ A.S.S. as the new place which is right next to it will get
ready in 1-2 months.
You can imagine being CV A.S.S. how will it be? No space to drive the
car inside, trucks coming in frequently & the cars inside have to be
taken out & rearranged repeatedly. The entire car staff was also so
frustrated. My advice to all Mumbaikars - Do not go to Fortune Powai
for next 2 months.
Reached at around 11 am & Job card got prepared in 10 minutes. My
father also came to Mumbai & came with me. Discussed the work to be
done with SA, his team and also met 3M guy, Milind Kadam (what a
fantastic job he has done) & discussed with him Paint Protection
treatment, Surface refinement treatment & anti-rust treatments. My
plan was to send my father home in cab & stay back there till evening
as I wanted to see 3M treatments thoroughly. We sat in the reception
lounge & then rose to see off my father. Stopped a cab & following
discussion happened while entering cab'
Father: what will you do for lunch?
Me: I'll have lunch after coming back (read late evening after 6 pm)
Father: You should have taken tiffin along
Me: Ha ha ha. Pls do not worry, I'll find some restaurant here
Father: This is Industrial Estate. Where will you find restaurant
here?
Me: ummm mmmm
Father: They will do their job. Why are you so much concerned? You
looked after Ford Ikon so much & when you sold you got only Rs. 1 Lac.
So what is the big deal? 1 year has gone by & you're going to keep
this car only for 4 years total. Come on along & come back in evening
to pick up the car, we do everything to live & to have food twice a
day. Why to meddle with it.
Old Wisdom...I can't flaunt it when someone emphasize it (though on my
own, many a times I do flaunt it albeit with a guily feel- I've a
great respect for old wisdom & can't just undermine it). So I also
hopped in the cab. The day was so hot & Fortune Powai is some 15-16
kms away from my residence. Wifey prepared "Aamras" of Kesar mangoes.
Had lunch & with a full stomach had an afternoon nap in cool confines
of A.C
While coming back, I was thinking what a lousy experience it was & was
in grim mood with very low expectation from TASS this time.
Got up at 4.30 p.m. & left home at 4.45 pm & reached there at 5.30 pm.
Saw my car with 3M wax buffed (but yet to be cleaned) moving out as a
truck inside was coming out. The car came out went on the left side of
the road for 100 meters came back taking a U turn & waited on the
road. Truck is not coming out. Traffic pressure & the car had to go
further ahead, take another U turn from opposit side now & again
waited. Finally came inside. I made initial inspection & WHOA all
scratches have gone, almost all - 99% of them gone. I went to this
TASS this time only because of this 3M guy as amongst all TASS I make
it a point to visit 3M desk to discuss & observe their work and during
my earlier visits I found this guy to be the most competant. My
decision to stick to him also turned out to be the right one. I
complemented him. He said even the Works Manager (who is very
difficult to please) also was very pleased & made a comment that he
took extra care & made my Linea as good as a New one. Earlier while
evaluating 3M vs WAXOYL & later to decide between Paint Protection &
Surface Refinement I had spoken to Mumbai Manager of 3M several times
in last 1 year which I told this 3M guy Milind in the morning. Also
after coming back home, I kept on calling him. All these seem to have
made some difference. He said he himself did a few jobs on my car
which he generally do not do being a supervisor.
All door beadings replaced, Driver Side Wiper replaced & both the
Logo's Fixed. All the jobs were already done which I did not expect.
The poor SA took me & shown me the earlier 4 beadings & wiper. I said
no need, I do not go to such a length to verify. My morning heated
exchange with a technician on repeated visits for small unattended
things in earlier visits may have made the impact. No questions asked,
everything was replaced under warranty & before the time I expected.
The bill:
Rs. 4,500/- for 3M Paint protection (incl Engine dressing, tyre
dressing etc etc) with 1+ 2 coats at 6 months interval. Next free coat
is scheduled in Oct & the 2nd free coat is in Apr'11
Underbody Treatment - Rs, 2250/-. Wanted to do actually The full body
antirust - covers underbody, door panels, boot, bonnet, engine bay
body metal etc etc. THe charges are Rs. 4,500/-. But then he said he
needs to remove Door Panel to which I'm very sensitive about. My Linea
is rattle-free & wants to keep her that way. Don't want anyone
meddling with door panels. Thats the reason I did not even do the door
trims while getting the seat covers done & also have not got sunfilm
done yet. So, got only the underbody treatment done.
Came out very happy & while driving back noticed a subconcious level
effect. As soon as Linea became "like new" my driving became
conservative & extra careful else last 2 months I've been driving her
really roughly.
--
Subscription settings: http://groups.google.com/group/linea-users-club-india/subscribe?hl=en
for following:
1. To get front & rear FIat logo fixed
2. 3M Paint Protection Treatment
3. Anti-rust treatment
4. Changing Door beading on rear right door. There are metal clips
inside the beading. Clips in some beading are prone to rusting. Rear
left one is perfectly fine while rear right beading has rusing inside
which is spilling over to body. Body has not caught the rust, only the
rust of clips are stuck to body surface beneath the beading. Spoke to
Fiat. Beading will be replaced under warranty & door surface will be
cleaned with Door stain remover.
5. Wiper Change under warranty. Nothing major. Driver side Wiper was
leaving 2 faint lines while wiping water. In 2nd service they changed
passenger side one but this got left & I never bothered as its very
faint (not even much visible after drying) & monsoon is still far.
Which other Manufacturer changes Wiper blades under warranty? The best
part of Fiat in much abused A.S.S. is they never making fuss on
warranty. try claiming something under warranty with Maruti or Honda.
It started with Anti-climax. I was excited but as soon as I reached
TASS-Fortune Powai, my excitement died. They've shifted to another
place & I was thinking this will be a new better place. What I found
was a temporary arrangement in their Tata Commercial Vehicle
dealership/ A.S.S. as the new place which is right next to it will get
ready in 1-2 months.
You can imagine being CV A.S.S. how will it be? No space to drive the
car inside, trucks coming in frequently & the cars inside have to be
taken out & rearranged repeatedly. The entire car staff was also so
frustrated. My advice to all Mumbaikars - Do not go to Fortune Powai
for next 2 months.
Reached at around 11 am & Job card got prepared in 10 minutes. My
father also came to Mumbai & came with me. Discussed the work to be
done with SA, his team and also met 3M guy, Milind Kadam (what a
fantastic job he has done) & discussed with him Paint Protection
treatment, Surface refinement treatment & anti-rust treatments. My
plan was to send my father home in cab & stay back there till evening
as I wanted to see 3M treatments thoroughly. We sat in the reception
lounge & then rose to see off my father. Stopped a cab & following
discussion happened while entering cab'
Father: what will you do for lunch?
Me: I'll have lunch after coming back (read late evening after 6 pm)
Father: You should have taken tiffin along
Me: Ha ha ha. Pls do not worry, I'll find some restaurant here
Father: This is Industrial Estate. Where will you find restaurant
here?
Me: ummm mmmm
Father: They will do their job. Why are you so much concerned? You
looked after Ford Ikon so much & when you sold you got only Rs. 1 Lac.
So what is the big deal? 1 year has gone by & you're going to keep
this car only for 4 years total. Come on along & come back in evening
to pick up the car, we do everything to live & to have food twice a
day. Why to meddle with it.
Old Wisdom...I can't flaunt it when someone emphasize it (though on my
own, many a times I do flaunt it albeit with a guily feel- I've a
great respect for old wisdom & can't just undermine it). So I also
hopped in the cab. The day was so hot & Fortune Powai is some 15-16
kms away from my residence. Wifey prepared "Aamras" of Kesar mangoes.
Had lunch & with a full stomach had an afternoon nap in cool confines
of A.C
While coming back, I was thinking what a lousy experience it was & was
in grim mood with very low expectation from TASS this time.
Got up at 4.30 p.m. & left home at 4.45 pm & reached there at 5.30 pm.
Saw my car with 3M wax buffed (but yet to be cleaned) moving out as a
truck inside was coming out. The car came out went on the left side of
the road for 100 meters came back taking a U turn & waited on the
road. Truck is not coming out. Traffic pressure & the car had to go
further ahead, take another U turn from opposit side now & again
waited. Finally came inside. I made initial inspection & WHOA all
scratches have gone, almost all - 99% of them gone. I went to this
TASS this time only because of this 3M guy as amongst all TASS I make
it a point to visit 3M desk to discuss & observe their work and during
my earlier visits I found this guy to be the most competant. My
decision to stick to him also turned out to be the right one. I
complemented him. He said even the Works Manager (who is very
difficult to please) also was very pleased & made a comment that he
took extra care & made my Linea as good as a New one. Earlier while
evaluating 3M vs WAXOYL & later to decide between Paint Protection &
Surface Refinement I had spoken to Mumbai Manager of 3M several times
in last 1 year which I told this 3M guy Milind in the morning. Also
after coming back home, I kept on calling him. All these seem to have
made some difference. He said he himself did a few jobs on my car
which he generally do not do being a supervisor.
All door beadings replaced, Driver Side Wiper replaced & both the
Logo's Fixed. All the jobs were already done which I did not expect.
The poor SA took me & shown me the earlier 4 beadings & wiper. I said
no need, I do not go to such a length to verify. My morning heated
exchange with a technician on repeated visits for small unattended
things in earlier visits may have made the impact. No questions asked,
everything was replaced under warranty & before the time I expected.
The bill:
Rs. 4,500/- for 3M Paint protection (incl Engine dressing, tyre
dressing etc etc) with 1+ 2 coats at 6 months interval. Next free coat
is scheduled in Oct & the 2nd free coat is in Apr'11
Underbody Treatment - Rs, 2250/-. Wanted to do actually The full body
antirust - covers underbody, door panels, boot, bonnet, engine bay
body metal etc etc. THe charges are Rs. 4,500/-. But then he said he
needs to remove Door Panel to which I'm very sensitive about. My Linea
is rattle-free & wants to keep her that way. Don't want anyone
meddling with door panels. Thats the reason I did not even do the door
trims while getting the seat covers done & also have not got sunfilm
done yet. So, got only the underbody treatment done.
Came out very happy & while driving back noticed a subconcious level
effect. As soon as Linea became "like new" my driving became
conservative & extra careful else last 2 months I've been driving her
really roughly.
--
Subscription settings: http://groups.google.com/group/linea-users-club-india/subscribe?hl=en
Ramesh
Apr 27, 2010, 4:27:05 AM4/27/10
to Linea Users Club India
Can you post pics of the rusted beadings, how to remove and check?
Also, your iKon fetched only 1 lac? 2003 model isn't that old na?
Also, your iKon fetched only 1 lac? 2003 model isn't that old na?
VahanPujari
Apr 27, 2010, 6:06:33 AM4/27/10
to Linea Users Club India
Unfortunately I do not have pics of rusted beadings. I'll try to
explain here:
Say you look at rear right door. Go to the section where hinges' are
located. On that side (hinges' side), there is a rubber beading on
door edge. Go deep down where the window glass starts at down. From
there you can slowly pull out the beadings. I checked removing the
beading only half a foot as I did not want any loose beading. But
because of that earlier I missed seeing rust
Yep, Ikon fetched 97K to be precise. THough it was used for 5.5 yrs
(2003 model) & 90,000 kms, it was in tip-top condition. When I sent it
to Ahmedabad to sell (Abad registration), my friend while driving it
back home from transport office called me & he was excited that the
car is in absolute gem of a condition & may be he wants to keep it. He
finally decided against it as he did not have any need but she almost
lured him inspite of no need for additional car
Amit
> > Subscription settings:http://groups.google.com/group/linea-users-club-india/subscribe?hl=en- Hide quoted text -
>
> - Show quoted text -
explain here:
Say you look at rear right door. Go to the section where hinges' are
located. On that side (hinges' side), there is a rubber beading on
door edge. Go deep down where the window glass starts at down. From
there you can slowly pull out the beadings. I checked removing the
beading only half a foot as I did not want any loose beading. But
because of that earlier I missed seeing rust
Yep, Ikon fetched 97K to be precise. THough it was used for 5.5 yrs
(2003 model) & 90,000 kms, it was in tip-top condition. When I sent it
to Ahmedabad to sell (Abad registration), my friend while driving it
back home from transport office called me & he was excited that the
car is in absolute gem of a condition & may be he wants to keep it. He
finally decided against it as he did not have any need but she almost
lured him inspite of no need for additional car
Amit
>
> - Show quoted text -
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