Hotel Reservation System Project Description

[Argenta Sugden]

Iam practicing object oriented design for an upcoming interview. My question is about the design for a hotel reservation system:- The system should be able to return an open room of a specific type or return all the open rooms in the hotel.- There are many types of rooms in hotel like regular, luxury, celebrity and so on.

I am confused about the implementation of hotel.search() method where I am checking the type (which I believe should be handled by polymorphism in some way). Is there a better way of designing this system so that the search and allOpenRooms methods can be implemented without explicitly checking the type of the objects?

Going through the sub-class objects asking what type they are isn't really a good illustration of o-o design. You really need something you want to do to all rooms without being aware of what type each one is. For example print out the daily room menu for the room (which might be different for different types).Deliberately looking for the sub-class object's type, while not being wrong, is not great o-o style. If you just want to do that, as the other respondents have said, just have "rooms" with a set of properties.

Do the different types of rooms have different behavior? Fromthe description you give, this is not a case where inheritanceshould be used. Each room simply has an attribute, type, whichis, in its simplest form, simply an enum.

The simplest way is to have a Room type enumeration as @billz suggest you. The problem with tis way is that you must not forget to add a value to the enumeration and use it once every time you add a new type of Room to the system. You have to be sure you use the enum values only once, one time per class.

But, on the other hand, inheritance bassed dessigns only have sense if the types of the hierarchy shares a common behaviour. In other words, you want to use them in the same way, regardless of its type. IMPO, an OO/inheritance dessign is not the better way to do this.

Normally, you have different search criteria for every type in your system. And, in many cases, the results of this search are not the same for different types of your system (Is not the ssame to search a luxury room and to search a normal room, you could have different search criteria and/or want different search results data).

The engine is based on store one vector for every system data type. And the engine uses a vector that stores that vectors.We cannot have a polymorphic reference/pointer to vectors of different types, so we use a wrapper of a std::vector:

The search engine uses exactly the same interface for different searches (Searches with different system data types as target). And the process of "linking" a data type to its corresponding search criteria and results is done at compile-time.

The search engine is fully scalable: To add a new datatype to the system, you must only go to add the types to the typelists. The implementation of the search engine not changes.

If you really want to check that a room is of the same type as some other room, then typeid() is as good as any other method - and it's certainly "better" (from a performance perspective, at least) to calling a virtual method.

The other option is to not have separate classes at all, and store the roomtype as a member variable (and that is certainly how I would design it, but that's not a very good design for learning object orientation and inheritance - you don't get to inherit when the base class fulfils all your needs).

Using a hotel reservation system is important because it brings efficiency and accessibility, allowing potential guests to book rooms at any time of the day or night without the need for staff oversight.

Often known as cloud based hotel reservation system or web based hotel reservation system, this type of software is securely hosted in remote servers and can be accessed by authorised people online which means that users from different locations can manage real-time reservations on any device such as desktop, laptop, and iPad or tablet with internet connection.

One of the major benefits of a hotel reservation system software is that it is the helping hand you need to keep your occupancy up, even during the slow times and make sure everything is running smoothly.

Rather than requiring you to respond to email inquiries and accept reservations over the phone, a hotel reservation software system does the work for you. Instead of being stuck completing your administrative duties in the office, you can then spend more time interacting with your guests.

You also can keep the rest of the staff more organised and efficient, because everyone will have access to live information about the current occupancy at the hotel. It is the easiest way to increase productivity when you manage a hotel or any other type of accommodation.

When a hotel reservation system is not in place, one person has to manually update the reservations coming in from all the connected distribution channels. Given the fact most hotels have a diverse distribution network with a wide range of agents, this can be an extremely difficult task.

With a hotel reservation system in place, all live rates and availability are automatically updated by the software. The risk of overbooking rooms is massively reduced, which significantly improves the smoothness of your hotel operations.

With an online hotel reservation system, guests can book their preferred room type on their computers, from their tablets or on their phones. They can also complete the transaction quickly, efficiently from the comfort of their own office or living room.

With short forms and secure payment portals, your hotel reservation software makes the process of online booking a room simple, easy and enjoyable. Remember, this is their first impression of your hotel and it will have a lasting impact on their perception of your brand. It should be user-friendly if your guests will complete the process and book online.

Data collection is absolutely critical, especially in the hotel industry where guests are demanding a more personalised experience. A hotel room reservation management system captures a huge amount of valuable guest data and compiles it into comprehensive reports that allow you to utilise it more effectively.

A hotel reservation system does more than just allow you to accept and manage bookings through your hotel website. Reservation systems offer a variety of features that enable you to streamline your tasks and automate your processes as well. There are a number of basic features every online hotel reservation management system should have such as:

As an overview, hotel reservation systems typically work by allowing guests to reserve the dates for their stay based on the real-time display of your rates and inventory across all booking channels and finalise their reservation through an online payment portal.

After completing their transaction, it automatically updates your property management system (PMS) and with the help of a channel manager, all your hotel listings on reservation websites get updated as well. Below is a simple step-by-step process of how a hotel reservation system usually works:

The guest reserves their desired room through the system by providing their personal information such as name, contact number, and payment details. They can also add special requests such as a room with a view or a specific location, and the system will notify the hotel of these requests.

Your new reservation system should seamlessly integrate with your existing management tools. This ensures a smooth transition and allows for real-time updates across all platforms, reducing manual errors and saving time.

Mobile compatibility is a must. Ensure that the system is accessible and fully functional on various mobile devices. This allows guests to make reservations on the go and staff to manage bookings from anywhere.

Effective channel management allows you to distribute your rooms across various online platforms without overbooking. Look for a system that offers real-time updates and centralised control, ensuring that your inventory is always accurate.

Security is paramount to ensure guest confidence and risk management. Choose a system that offers robust payment gateways, adhering to the latest security standards. This not only protects your revenue but also builds trust with your guests.

A system that offers comprehensive guest management features can enhance the guest experience. From personalised greetings to special requests, having these details at your fingertips makes for a memorable stay.

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Shine is the SEO and Content Manager of SiteMinder, the only software platform that unlocks the full revenue potential of hotels. With 5+ years of experience in content strategy, Shine has produced informational content across various industry topics, mostly about operations management and continuous improvement. She aims to share well-researched articles for hoteliers to discover how to optimize their time and increase room revenue.

When travelers make a hotel reservation, they expect a seamless experience, or they may decide to stay elsewhere. For hotels, meeting this expectation means moving away from manual processes and investing in booking software that allows travelers to book a room when they want on the channel of their choice.

Whether online or offline, behind every effortless booking experience is a fast, reliable, and fully integrated hospitality management system. Here we explain how hotel reservation systems work, the key benefits of an integrated platform, and what to look for when selecting reservation software.

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