wynekam quanykka mansfyeld
Regino Meriweather
My Sharp Roku TV (Roku TV 7201X- Model LC-43LBU591U) was working fine until Friday. When opening certain apps like Amazon it would not load. As the weekend went on things got worse and other apps were affected. I did System Updates, unplugged the TV, and tonite (Sunday) nothing would load at all so I did a Factory Reset. The Software version is 10.5.0- build 4198-38. Certain apps like YouTube and Netflix are working but taking forever to load, while HBOMax loads but won't let me watch anything, and VUDU and Amazon Prime give me "cannot load" messages. I've been reading there are recent update issues/bugs...is this my problem and I just need to wait it out? Any help would be appreciated! Thank you!!
I've done all that. Signal strength is good, and have even left the router off for an hour thinking the problem was there...but no problems with my computers and phones. And as I said, tonite I even did a factory reset and reloaded all the apps I use and only Netflix, YouTube, and Spotify work, tho' they take awhile to load. Even went and deleted a few, updated, unplugged, and reloaded to no avail.
Also, since things have changed (like the way the sleep timer now sets) I've noticed a change in the TV's sound...things are louder in some cases, where I used to listen to Spotify on volume 8 and now I need to turn it down to 4.
Same here, I thought it was my internet too, but I have great gigabit internet and a Ubiquiti router, I was reading that Roku is being hit with an infringement ban for their devices, and is causing all kinds of issues with their updates they are sending out. Unfortunately the article does not go into detail about what exactly the infringement is, but apparently is now causing their devices to freak out. I can say with almost 100% certainty it's not my internet connection, every time I test on the tv i'm getting at least 177Mbps or better. When I have an problem with a channel loading I have to back out, load a different one, and then go back to the original one, then it will load. After that, not a single issue, no buffering, no skipping, Nada!
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.
hi, we are having a similar issue. we have 2 TCL roku tv's, a smaller one and a 65" series 5 4k model. the larger one is the one we are having problems with. everything was working fine until Tuesday evening. when we turned the tv on it would not connect to the wifi. everything else connected to the wifi properly but we did unplug the router for a minute. that didn't work, so we unplugged the tv. that worked to get us connected but now when we go to watch a program on any app it takes a long time to load and sometimes it stalls at 33% or tells us the subscription has ended or something having to do with a "balloon failed". but if we exit and go back in it seems to load and eventually play the episode, but still takes a long time to load. once the episode plays it seems to play without issue.
In the event you encounter any issues downloading assets that have been shared with you by Netflix, or the proxies which are available in the Source Requests, we recommend that update your Aspera Connect plug-in to the latest version. You may also need to clear your cache and cookies in Chrome. Instructions on how to do this can be found here.
For both downloading and uploading, please also be sure that your company's firewall/web proxy or other network devices have updated whitelists for Netflix's Aspera IP address and port ranges. The latest information can be found here.
I've been having this problem for a while and can't seem to fix it so after trying with Microsoft Community with little result I decided to try here. Don't really know if it's the place for more user-side problems but I figured I'd give it a try.
Basically, certain applications, seemingly all system ones (at the moment Groove Music, now called "Media Player" on the Store, Movies and TV and Photos), simply can't update to their latest versions because of the error i cited in the title, which happens after a couple seconds of the Store trying to install the app, after completing its download.
The main problem is related to the Photo app though. It originally wouldn't update and would weirdly only display the english language, while the rest of the system is in italian, so I tried resetting it and finally uninstalling it by removing its two main components from Windows' Settings to see if it would yield any result on the Store side.
What I ended up doing is leaving my system with neither a way of rapidly opening and viewing pictures or reinstalling the Photos app, which behaves exactly the same as the other two with the exception i'm trying to get it on my system instead of just updating it.
I already tried resetting the Store's cache and updating it but it didn't work. The troubleshooter also didn't give results and trying to remove and reinstall the Photo's app package through Powershell didn't work too.
An interesting thing is that the Photos app exists and works on my secondary user account, kinda leading to the conclusion my main account is at fault here. I don't understand what could be going on though. Thanks in advance and sorry for the weird spacing but my keyboard is also facing problems lol.
3- The DISM tool will report whether the image is healthy, repairable, or non-repairable. If the image is repairable, you can use the /RestoreHealth (Dism /Online /Cleanup-Image /RestoreHealth) argument to repair the image.
Solution 2
It might be that something went wrong with the update files itself. Clearing the folder where all of the
update files are stored will force Windows Update to download fresh files.
Here how to clear update database cache, reset windows update components to the default setup.
100% fresh install of Windows 10, reinstalled 6 times trying to fix this issue after exhausting every possible solution I could find including the first 3 solutions you posted. The error code 0x80070005 is proving impossible to fix on a non Windows N locked version even after purging 100% of the store and downloads and making sure my computer is completely up to date. I even went as far as to try installing EVERY SINGLE THING in Windows Update to try and see if that possibly helped so I could start narrowing it down but still nothing at all. This issue has been making me extremely angry for weeks now because my Dolby Atmos "enabled" headset can't function without Dolby Atmos. If I try to use it then I get constant screeching from a failure to process non Dolby Atmos encoding. I have to say, I have tried absolutely everything at this point and am losing my mind.
I've understood the code stands for some kind of missing permission that denies the system access to components needed to finalize whathever process it's trying to perform, but it can be given out by Windows in a variety of situations and I guess solutions will look entirely different for similar cases even.
Mine had to do with the installation and updating of certain apps through the Microsoft Store. As I intially said, the system apps Photos, Media Player and Movies & TV would't update and remained in a constant error state in the Store's app view. The problem became worse when I experienced the exact same thing (error code 0x80070005 during the install phase) trying to get the new native Apple Music app and even the older iTunes one through the Store. The code unfortunately didn't give much information and I couldn't find a lot even in the once richer Event Viewer, which reported an installation problem happening but had pretty much the same depth as the message on the Store.
What I tried was trying to install the app directly from its .msix package downloaded from a pretty interesting website that appears to be fetching data straight from MS Store's servers. If you try opening such a package Windows will try to register it using an app installer separate from MS Store that actually gives some info on the error, which repeated with the same code but specified there was a problem with a certain "windows.fileTypeAssociation" extension and also referenced a precise point in the package's AppManifest, a document located inside it and viewable opening the .msix with a program like 7zip. I'm not an expert but there were references to this "fileTypeAssociation" function and a list of file extensions at the line and column specified in the error message.
The fundamental solution was going to the registry and then accessing the folder containing keys for basically any supported file format storing informations such as the programs that can open each, "HKEY_CURRENT_USER/SOFTWARE/Classes". I then selected every file format present in the problematic part of the AppManifest and found some of them actually had pretty fitting authorizations issues: existing keys couldn't be accessed or modified and new ones obviously couldn't be added, what was probably making the installation impossible. Changing the file extensions key security settings to "Complete Control" for the entity "Every App Package" miracolously had its effect and finally seemed to solve the issue. Trying the update or install process of the previously cited Apps from the Microsoft Store finally worked.
Don't know what exactly happened to the registry permissions and why but that's what I'm surely going to check first if anything like this happens again and what I can only suggest doing. Hope this can help and thanks for the numerous replies.
I already tried running an sfc scan a couple days ago and it didn't yield any particular result but I didn't know about DISM so I tried that one out as well but it unfortunately didn't fix the problem.
I really don't understand what could be going on here. The really weird thing is that as I said all of the apps i'm having problems with on my main account (which aren't the entirety of Microsoft Store apps by the way, just the three I cited for now) work and are perfectly downloadable and updatable on the secondary one, even the Photos app I can't even find in Windows Search on the other one. It seems it's the main profile's User folder that's interfering somehow even if my limited knowledge in the field of UWP apps and how they intgrate with the system and are managed between different users doesn't really let me to go any further at the moment. I just know most of the Store's app are placed in the WindowsApps folder which should be shared between all accounts so I don't get it.
90f70e40cf