Font Installed But Not Showing

[Niklas Terki]

Ina document, while opening either the Art Text Tool or the Text Box, in the font list (one you open it and try to select another font), there are fonts that (even though they are recognised) are not showing up in the font list. Has anyone encountered this issue? Is there a fix?

I've managed to get them showing through the Adobe Creative Cloud as the font was on their list of available fonts to download. It then shows up in Affinity but is unsuable as it shows red in the list.

In my case, on the iPad, is still the same. The font is recognised when opening a file that contains text in Bebas Neue, but in the font list it is not visible.

On the mac app, there are no such problems.

Update - it's the Asimov font by Google (there are others with the same name); however I discovered that it's a derivative of Roboto which is very similar, and that is installed okay. But there's still an issue with Asimov.

It looks in the list like 7 styles are installed, but then in the drop-down it's only XWidIt that's showing (plus a random Medium Italic at the end). Like I said, I should have Regular, Bold, xWide etc also.

Hi have the same problem with Athelas font , changing computer new affinity version don't see and recognize my font. WTF!!Hi have the same problem with Athelas font , changing computer new affinity version don't see and recognize my font. WTF!!

So I just installed a new font to my pc. The font is: "Liebe Ist Fur Alle Da". When I try to use this font in Illustrator I can't find it. I've installed several other fonts this way and I can find them all in Illustrator.

What font format is the font file? TrueType or OpenType? Postscript Type 1 fonts no longer work in Adobe applications. The Windows OS technically doesn't support Type 1 fonts, but you can still install them (for the time being).

Adobe Illustrator can be a little finnicky about loading fonts that were installed in the operating system. Fonts that are poorly authored and have various technical issues may be disregarded by Illustrator. That's something to watch out for when using fonts downloaded from various free fonts web sites. I've even seen odd issues with fonts downloaded from the Google Fonts web site (they do update font files though). If the font's naming has some odd quality to it the font could be in Illustrator's fonts menu, but shuffled up or down to an unexpected location in the fonts list.

I downloaded the font from a site I've downloaded many more fonts from, I've never had an isue before. The font works in Photoshop tho? Is there a way to make it work on Illustrator that you can think of?

It's odd the font is visible in Photoshop, but not in Illustrator. On the other hand those applications have different development teams and a good bit of different code. It's likely there is something about the font file Illustrator doesn't like. I'd still double check the font menu in Illustrator to make sure the font isn't shuffled up or down to some weird place.

If you downloaded the font from a free fonts web site it might be worthwhile to check other sites carrying the same font. There might be a different build version of it that might work in both Photoshop and Illustrator. Just like any software, fonts can have bugs.

Another option is buying a copy of TransType 4. It can convert fonts from one format to another (such as converting old Type 1 fonts to OpenType format). The app can also repair some technical problems in fonts.

I've recently installed (earlier this year) three new fonts used by a voluntary organisation I work with. All three of the fonts appear in Font Book, and in Pages - but only one of them appears on the font list in Word, PowerPoint and Excel. The two that don't appear are the regular and bold versions of the same typeface - the other one is unrelated.

Adding briefly to the reply of noondaywitch, I read a while back that MS only permits fonts to be used that are MS-approved, so installs another font folder. Adding your font to that may not always work.

This is an extremely common issue with Font Book. Apple should trash this font manager and start over with it. Whenever Font Book's database gets damaged, and that happens with incredible ease, you see things like this. Fonts won't appear that you've activated, will in some apps but not others, you can't add fonts to Font Book or turn others off, etc.

Restart your Mac and immediately hold down the Shift key when you hear the startup chime to boot into Safe Mode. Keep holding the Shift key until OS X asks you to log in (you will get this screen on a Safe Mode boot even if your Mac is set to automatically log in). Let the Mac finish booting to the desktop and then restart normally.

This will clear Font Book's database and the cache files of the user account you logged into in Safe Mode. In Leopard or earlier, any font sets you have created will be gone. Also, all fonts in the three main Fonts folders (System, Library, your user account) will now be active, regardless of their state beforehand. In Snow Leopard, your sets will remain intact. Don't start Font Book yet.

Kurt, you seem to know what you're talking about. I hope you can advise me. I have followed your detailed instructions to the letter. I've even gone so far as to make the font I want a system font. Nothing has worked. I simply cannot get this font to show up in Office 2011. The font in question is Souvenir Bold.ttf. I downloaded it from -Souvenir+Bold.ttf. Oddly, another font I downloaded at the same time appears in the Word pull-down and is completely usable.

Thank you two-years-ago-Kurt, after hours in Terminal learning about and tidying up font permissions and extended permissions, deleting Microsoft font caches, and having a newly installed font still unavailable in Word, and after being thrown completely off the scent by this crazy red herring:

Hi Kurt - i have the same problem, and followed your advice. Restart, safe mode, sudo adsutil ....etc, restart, attempted to remove (my name)/library/preferences/microsoft/office2011/officefontcache however, i can't seem to get into and use "finder".It seems to 'phase out' every 30 - 60 seconds. Not happening here on Safari though as i'm typing to you. Your instructions said to close all files and restart immediately...i'm still in the process and can't get anywhere or use my computer for anything else! HELP please! PS in Finder, under my user name, i have library, i have preferences...but after that the directory you gave me is not the same, ire microsoft office is not there in that order.

It sounds like you were looking in the root Library folder, which is the wrong location. Since the above post of mine was written, the Office 2011 Service Pack 2 (version 14.2.0) changed the location of many preference files, including the font cache data. It is now located at:

Starting with Lion, 10.7.x, Apple decided to hide the Library folder in the user account, which is why you can't see it. There are two ways to get to your user account Library folder. One is to be at the desktop, hold down the Option key, and then from the menu bar choose Go > Library. Personally, I think this is a pain in the butt, mostly because the folder still kind of acts like it's hidden, even when you have it open. Instead, open your home folder (the one with the icon of the house) in the Users folder. With your user account folder open, press Command+J. Turn on the check box to Show Library Folder. Now the Library folder in your user account will always be shown.

When i said "process" i meant your suggested line of activity to Daniel Gotts above ; to resolve the problem of the fonts loading beautifully into font book app but not appearing in word (i checked and it appears in pages) but not office suite.....yes you're right - i was looking for the root library directory and with this new instruction of how to find 'library" i managed to complete the full "process" that you advised for Daniel. After completing however. I still can't get the font appearing in word. Any other suggestions? BTW Font is Trade Gothic Bold condensed No.20

Does the font appear in other apps? Also, did you shut down Word and relaunch it? Office 2011 is the only app in the world I know of that does not recognize fonts you've activated after it's already up and running. You have to shut the Office apps down and relaunch them to get newly activated fonts to appear.

ok got it. yes as i said, it appears in pages. When you say "shut down and relaunch the office apps" do you mean close and restart computer, because if yes, i've done that and it doesn't change. If no, how do i "shut down and relaunch office" safely? without losing everything or not being able to relaunch. really appreciate this help. you're the first person who knows what they're talking about!

Something else, in the middle of the process that i went through from your instructions above, a strange thing has happened to my FINDER. It occurred between the removal of the item from the terminal app and the removal of the font cache. Now, when I go into FINDER the screen flashes off and comes back on again. It's happening every 30 - 60 seconds. Along with the flash off and on, the icons on my desktop disappear and reappear, also, the little symbol for FINDER down on my dock disappears and reappears. All this happens in a flash. And FINDER goes back to it's original place, not where I'm searching within the folders before it 'Flashed". Hope that makes sense and hope you know what that is :-)

No need to entirely shut down the Mac. By "shut down" Word, I mean quit that app if you activated other fonts while it was already running. Word, or any other Office app will not show any newly activated fonts in its menus until you quit the app and relaunch it. If you have to do that, save any files you've been working on first, of course.

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