phileo neilson faustine
Ling Baus
I was sitting watching TV Netflix on roku and it just logged me out. When I logged back in it said I needed to activate my roku device. So I did that and when the reactivation was complete every app was gone. Even though when I go to roku app and search for all the channel apps I had everyone says they are installed, but nothing is on my TV to choose from.
Channels cannot be deleted via the web site, only on a Roku device. Since you have multiple Roku devices, it's possible that someone accidentally deleted the channel on one of the other devices, which would remove it from all devices linked to that user account. It's possible it won't allow you to reinstall the channel until all of the Roku devices on that account have been rebooted.
@Crolson Someone probably got into your account after they bought their own Roku and deleted all of the apps from your devices or something like that. Hopefully @RokuKariza-D or someone else at Roku will explain to you more in this situation.
OK, here's another thought. Someone went into your Roku user page ( ) and removed that one specific device from your account. It won't let you install anything because it's not connected to a specific user account. Go into your Roku device that is not working correctly, go to the Settings/System/About page, and see what it says about the user account it's linked to. It might show your account, or it might be blank, I'm not certain what it might do if it's been deleted from your user account. Make note of the serial number, then log into your Roku user account and look if that serial number is still listed under your devices. My guess is it's not listed.
If it has been unlinked from your account, the only way to get it back is to do a factory reset on the Roku in question and set it back up as if it were brand new. Once that is done, any channel attached to your account will automatically be reinstalled on that device. I realize you said you had to reactivate it, but something went haywire during the process I believe.
How on earth do you force this *lovely* device to change what account is logged into a specific channel? Someone was visiting me and added a couple channels (disney, netflix) with their account info to see if I liked them enough to subscribe. Now we absolutely cannot get the *#&!* Roku to forget their log-in info so I can use my own.
I've tried removing the channels multiple times from both website and the device, doing a factory re-set on the device itself, etc.
I really, really don't want to have to delete my entire roku account and create a new one from scratch...and frankly if I need to I'll just buy a firestick so I don't have to deal with this again.
Everything you need to know is right inside the channels themselves. You also could have called your friend and ask them to log out of all devices from within their Netflix account and Disney account.
For Disney Plus, scroll down from the header carousel to the menu of icons. On the left is the sidebar. Go there. Scroll down to Settings. In there is Log Out. Just like it is on Fire TV devices, because that's how Disney designed the app.
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If Netflix is included in your X1 package, it will be listed in the \"Bundled Services\" or the \"Regular monthly charges\" section of your bill.
I signed up for an Xfinity package that includes Netflix. How do I activate my Netflix account?
Launch the Netflix app on your X1 TV Box. Then, follow the prompts to either link your existing Netflix account to your Xfinity package or create a new Netflix account to be linked to your Xfinity package.
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You can either say \"Netflix\" into the Xfinity Voice Remote or you can go directly to the Netflix app by clicking on the Netflix tile found in the X1 apps menu.
I signed up for an Xfinity package that includes Netflix but never accessed the Netflix app on my X1 TV Box. Can I still create a new Netflix account or transfer an existing one as part of my package?
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