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Magdalena Liendo
This week, I've encountered strange behavior on two different Roku TVs in two different states. In both cases, while watching a show the app would suddenly stop and go back to the home screen. When resuming the show, it often would start playing a minute or two earlier in the episode than where it stopped. Also, the issue happens repeatedly, even after restarting the device. I've tested it on different internet sources, and that didn't make a difference.
Before I go the route of reinstalling apps or factory resetting, is anyone else experiencing something similar? This started about a week ago. It seems unlikely reseting will fix this gs as this is happening on more than one device in different locations.
I'm having the exact same issue but only on 1, my newest TV, a Roku TCL, 58 inch. Starts the episode on Netflix and with no warning stops and goes to the home page. i've tried everything from uninstalling to reinstalling the apps. Annoying to say the least.
There are a few possible reasons why your Prime and Netflix apps are crashing on your Roku TVs. Here are some troubleshooting steps you can try before resorting to reinstalling apps or factory resetting:
Help, this problem just started for me in the last 24 hours on every TCL Roku Series 4, 5, 6 I own. Only Netflix and Prime crash, all other apps are fine. Tried restart, reinstall, no luck. Cannot figure out how to clear app cash, none of the TVs have Settings > System > Advanced system settings > App > Netflix/Prime Video > Clear cash option. Thanks.
Did you restart your Roku device before re-installing the channel? That step is crucial when performing the troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
For detailed instructions, refer to this Support link: How do I resolve channel playback issues?"
Does the issue occur on the Netflix channel only or all channels on your Roku devices? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
One of the coolest parts about my job is the fun stuff I get to play with and the things I get to do with them. For every garden-variety phone, laptop, or tablet I get to take the time to review, there are folding phones (like the Galaxy Z Flip 4), sport drones (like the DJI Avata), and dual-screened tablets (like the Lenovo Yoga Book 9i). There's also the occasional weatherproof TV. You read that correctly: weatherproof. For some of you, weatherproof might mean waterproof. For others, it means heat-proof. Others think it means cold-proof. Sylvox's answers to those requirements are, mostly, probably, and yes, respectively.
Sylvox has a whole range of TVs designed to live outside, and I'm not talking about 72 degrees-year-round-and-maybe-it-drizzles-every-now-and-then year-round. When Sylvox reached out to me about testing the Sylvox weatherproof TV, I told them flat out, "No problem, but I live in Chicago, and it's the dead of winter." They responded with a simple, "challenge accepted."
So, I found myself on a cold night in January, outside, setting up a smart TV with six inches of overnight snow in the forecast. I said it was a fun job, not a comfortable one. I wasn't sure what to expect when I woke up in the morning. But I knew was Sylvox promised, and dear, reader, Sylvox delivered. I have been using the Sylvox Pool Pro TV provided by the company for three weeks, and this is my full review.
Before we get into things like TV picture quality and software, let's talk about the construction. This TV is built like a tank and weighs almost as much. While TVs today continue to get thinner and lighter, Syyvox goes the other way. The body of the TV is made of an aluminum alloy with a scratch-proof coating. On the back, you'll find more of the same, including a removable panel with thirteen screws holding it on. At the bottom of this panel is a foam rubber gasket designed to let the cables out but keep the insides waterproof.
The TV weighs about 50 pounds, so it's a bit of a beast in that respect as well. You will want help moving this around and mounting it. Speaking of which, you can buy the Sylvox TV with a mounting kit, or by itself. I picked up a stand-alone mount from Amazon for about $50 (on sale at the time of this writing for $42.49) which holds the TV just fine. There's also a VESA mount in the back, so you can use standard mounting brackets, which is a nice extra touch.
Under that waterproof panel, the TV has the standard I/O that you'd expect. There are three HDMI ports, two USB ports, a 3.5mm audio jack, an optical out, and an RJ-45 jack for wired Ethernet. The bulk of my testing had this TV operating wirelessly using the onboard Android TV operating system which we will talk about later. I figured since most auxiliary equipment likely will not bear the same IP55 water and dust resistance, it's highly likely that this TV will need to operate independently in most scenarios.
Blu-Ray players, TV antenna, and game consoles will not share the same resistance to water, nor the extreme temperatures that this TV can withstand: 122 degrees Fahrenheit on the high end and -22 degrees on the low end. As I said, it's a beast. Of course, you can connect all those auxiliary devices if you so choose, but I promise you, removing and reinserting those 13 tiny screws will get old and fast. I'd like to see Sylvox implement some other kind of attachment for the panel on the back to make connecting and disconnecting devices easier.
The Sylvox Pool Pro TV comes with a 55-inch 4K display which is capable of putting out 2000 nits of brightness so it can be seen in bright sunlight, and to an extent, I would agree. We had plenty of sunny days during the review period and while I can't say the screen was perfectly viewable during those days, it was pretty good. Reflections still got in the way of some darker scenes in movies and TV, so you could lose some detail under those conditions. Overall, I would say the brightness holds up for an outdoor TV and anything less than what the Sylvox is capable of would be very hard to see.
When viewing conditions are optimal, you get sharp and crisp 4K resolution with great color reproduction. Viewing angles are very respectable as well. Even if you're off to the side of the TV you can pick up quite a bit of detail from the sharpest angles. Sylvox advertisers 178 degrees, and that seems consistent with my testing. You can basically see everything until you're behind the TV.
As I said before, this TV is designed to work as a stand-alone product. You don't need any consoles or dongles to get this TV to playback something. Rather, the TV runs on Android TV, which is built on Android 11. It supports the Google Play Store and has access to Google Assistant. It behaves very much like Google's Chromecast with Google TV dongle, but with a much fuller remote.
The TV also has built-in Chromecast capability, so you can just stream shows to your TV from your phone. There is around 9 GB of user-accessible storage available for those apps, so while you can have multiple apps installed for watching TV, you won't be storing much actual media on there.
My main complaint about the TV comes in the form of the very loud fan that runs all the time the TV is on. While it's not so noisy that it overpowers the audio coming from the built-in speakers, when the TV is not playing back media, the noise is akin to a white noise generator. The fans are not as noticeable when the TV is outside, but when you have this TV mounted on or near a wall, that noise reverberates and carries.
The sound quality is very solid considering the TV uses built-in speakers. You don't get as much bass as you might like, but this TV doesn't do that thing that most TVs do by over-emphasizing the midrange tones while drowning out upper and lower tones.
In addition to Wi-Fi, this TV also has Bluetooth in case you want to connect it to some wireless speakers. The remote also needs to connect to the TV via Bluetooth for Google Assistant to work properly. I had trouble getting the remote to pair on my first try, but after I returned to the TV the next day, it paired with no problem.
Overall, I'm intrigued by the Sylvox Pool Pro TV for a number of different reasons. It's true that the TV solves a lot of problems, including wanting a TV on my sun porch which is a three-season room that gets very hot in the summer and very cold in the winter. This TV could solve that problem. But now, we have to talk about the price. The 55-inch Pool Pro TV weighs in at a hefty $2,700. Considering I can go to Walmart and buy a new 55-inch TV every month for about 10 months and still come in under that price tag, I'm not sure I see the value.
Consider also the fact that I personally don't really feel the need to have a TV in my backyard. When I go out to my backyard, I go out with the expectation that I'll be getting away from the TV and enjoying all the perks of the outdoors. I don't go outside to watch a screen. I might just be wired differently than the target consumer here, but I've never had a bunch of friends over for a barbeque and thought to myself, "Gosh, if only we could all stop talking and watch a movie." While I understand that the build quality of this TV more than warrants the price, I'm not sure my priorities line up the same way.
Of course, for the people who want to have a TV next to their pool, or host movie nights on a lovely 70-degree evening with a bottle of wine and some good company, this television could be a great investment. It's great because you can enjoy those evenings with a TV that is permanently mounted and doesn't have to be set up or taken down in preparation for those rare events. Nor does it have to be hastily covered with a tarp if mother nature decides not to oblige you and your friends.
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