xamalou harmon halfreda
Lupita Calvi
Hi and welcome to the community. I am a community member and not tech savvy. Posting an older topic that may help you troubleshoot. In this instance, custom extensions were the problem. If you use extensions, you could try disabling them and seeing if you experience the same problem or you can create a new test profile to see if the problem occurs in a new profile.
If extensions are not your problem, can you please provide your Brave and OS version found at brave://version. And have you tried to see if the problem still occurs in Brave Beta and/or Nightly? Support staff do not work weekends usually and they will most likely need the additional information to help troubleshoot.
Enabling the Media Router component allows the browser to cast content in the browser from your device to a separate receiver with an attached Chromecast stick, or a device with Chromecast functionality built in. Note that installation of this component is also proxied through Brave servers, removing some identifiable information like IP addresses.
This is a lot to test. Basically throwing the kitchen sink at you and probably have still forgotten to include other information that may apply. Maybe another community member or support staff will drop by and provide more on point, or additional, information that can help solve your problem!
I have had my Orbi setup for approximately six months and all has been working well. A few days ago I started to have an issue using Netflix with all of my devices. The issue is Netflix believes my devices are behind a VPN and none of them are. If I connect any of the devices to another network, Netflix does not have the issue. I reconnected my previous ASUS router as a test and Netflix works perfectly. I have tried factory resetting the Orbi and still have the same issue. I spoke with Netflix and they have confirmed that my symptoms are due to being behind a firewall. Prior to a few days ago everything was working perfectly including Netflix. I don't believe the issue is with my ISP as everything works correctly with my old router. Netflix is the only service I seem to have an issue with.
I have also tried changing various settings in the Orbi but nothing seems to resolve the issue. I also verified that Armor is not turned on. Could this be the result of a recent firmware upgrade or does anyone have any ideas what I can try to resolve the issue? All of my hardware and firmware are listed below. Thank you in advance for any help you can provide.
I believe my problem has been resolved. This morning I manually upgraded my Orbi to the newest firmware Version 4.6.8.2 and everything seems to be working perfectly, including Netflix. I still cannot explain why the previous firmware version caused the issue but am glad the problem was resolved. Thanks to everyone who offered suggestions and help. I really appreciate it.
If the Netflix issue is fixed with the older firmware, then the next step would be to prevent Netgear from updating the firmware, which might happen within hours. (minutes?) So, you would have to test quickly.
I downgraded the firmware to V4.6.5.14 and the issue with Netflix was resolved. As a test I again upgraded to the current firmware V4.6.7.13, factory reset the router and the issue returned. I am currently running the downgraded firmware and everything is working perfiectly. I compared all the setting while running both versions of the firmware and the settings are identical. It is strange but the downgrade seems to have resolved my issue. I tried to report this issue to Netgear Support but my subscription has ended and I was unable to report it. I will look for an email address or phone number to follow up with them.
I do not have an IPv6 connection. I tried changing just about every setting available in the router before the downgrade and nothing worked. I don't believe it is a setting as I have had the Orbi setup and working flawlessly for about 10 months. It wasn't until recently that the issue with Netflix began.
I will run the firmware V4.6.5.14 until the next release. Hopefully a future release will resolve the issue I am having. I appreciate all the suggestions which helped me to resolve the issue, at least temporarily. Hopefully this thread will help someone else if they have the same issue.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
I have three phones on my plan. My two daughters have now moved out, but we still share a plan. Netflix will now only work with one IP address, so we can no longer share Netflix now that we are in three households. Can T-Mobile help with that? We pay extra so that we can watch on three devices.
T-Mobile offered a discounted price to get Netflix on all devices. This was the perks they gave us. I have a family plan for years and as time goes by children grow older and move out. I called T-Mobile and was told to sort out with Netflix why my daughter can not get Netflix on her device. T-Mobile should be negotiating with Netflix to support the word they gave to their clients. Would appreciate this conflict be resolved.
FWIW, this is really just a peer-to-per (customer-to-customer) support community with some light moderation by T-Mobile employees to maintain some decorum not solve problems or handle complaints. You should contact T-Mobile directly for that. See:
Chrome will work just fine for Netflix, so I recommend you install that. You'll have to get it from Google's website. If you are using 32-bit Ubuntu, you can't install Chrome, unfortunately, and will have to try FF 49.
Hi There - I just set up a AC1900 Wireless MU-MIMO Gigabit Router Archer A9 (which for some reason isnt an option from the model list up there) and it is lovely - my phone, tablet, computer, google home devices are all working great. However, netflix on my TCL smart TV won't work. The TV itself is connected and other channels (such as amazon prime) work. Netflix keeps giving me error codes tvq-st-103 and tvq-st-131, saying it can't connect to the network. I can watch netflix on my other devices. I've tried the obvious things like restarting the network by unplugging everything and then plugging back in one at a time, resetting the netflix login, returning the TV to factory settings... It's gotta be something with the router but I can't figure out what. Anyone here have any smart ideas?
You can try to factory default the router by holding the reset for 15 seconds. When the router is back up connect to the default Wi-Fi and test the connection. By default the router can not block specific traffic, but there might have been something adjusted which defaulting will clear out.
If the issue still happens it would be best to contact Netflix to see if there are any settings to adjust or to try since streaming services work with the router from other companies as other devices.
There could be regional differences affecting your connection. We recommend creating a thread on our global community. community.tp-link.com/en. This community, community.tp-link.com/us is only able to assist customers in the U.S. While issues may seem to be the same issue and in somecases they are its always best to interact with the team best able to handle your particular concerns.
Because i am also a consumer i do get annoyed when companies say this but in this case the first thing to do is reach out to the manufacture of the TV and troubleshoot their device first. This is because since its the only device having issues the troubleshooting would want to begin at the client and not the router. If more devices were having the same issue then it would be one thing but with just one experiancing this issue that is where you would want to start.
I pulled this chapter together from dozens of sources that were at times somewhat contradictory. Facts on the ground change over time and depend who is telling the story and what audience they're addressing. I tried to create as coherent a narrative as I could. If there are any errors I'd be more than happy to fix them. Keep in mind this article is not a technical deep dive. It's a big picture type article. For example, I don't mention the word microservice even once :-)
Given our discussion in the What is Cloud Computing? chapter, you might expect Netflix to serve video using AWS. Press play in a Netflix application and video stored in S3 would be streamed from S3, over the internet, directly to your device.
Another relevant factoid is Netflix is subscription based. Members pay Netflix monthly and can cancel at any time. When you press play to chill on Netflix, it had better work. Unhappy members unsubscribe.
The client is the user interface on any device used to browse and play Netflix videos. It could be an app on your iPhone, a website on your desktop computer, or even an app on your Smart TV. Netflix controls each and every client for each and every device.
Everything that happens before you hit play happens in the backend, which runs in AWS. That includes things like preparing all new incoming video and handling requests from all apps, websites, TVs, and other devices.
In 2007 Netflix introduced their streaming video-on-demand service that allowed subscribers to stream television series and films via the Netflix website on personal computers, or the Netflix software on a variety of supported platforms, including smartphones and tablets, digital media players, video game consoles, and smart TVs.
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