As of a few days ago a large number of my students are suddenly reporting that my course lessons are not loading/opening The lessons are contained on a CD-ROM, from which they can successfully access the course menu, however, when they click into a lesson the lesson attempts to load on screen in adobe presenter (which opens the lesson in an internet browser) but hangs with a blank gray screen.
It's a disc that I've been distributing for over a year with virtually no issues until this week. So my feeling is that something changed (security update possibly?) with Internet Explorer recently that is preventing the lessons from playing correctly.
"Just starting using this a few weeks ago. No issues, worked fine. A few days ago it stopped working. Lesson screens open with 'Abode Presenter' along with spinning green circle that spins forever and nothing else happens...Windows 7 x64, tried with IE, Chrome and Firefox - all with same issue once Adobe Flash player went to new version 23.0.0.162"
2. If in case you do not want to go with above workaround, here is another one: Press Windows key +R and type in %appdata% and hit enter key. Go to the folder " ........\appdata\Roaming\Macromedia\Flash Player\#Security\FlashPlayerTrust" and open the file named as "TalkToAdobeFlashPlayerTrust.cfg" and add the location of your Presenter publish output folder and save the file in same location.
Can you please provide a timeline for how long it will take Adobe to resolve this issue? I have many students this very moment who cannot access the content (content is contained on a CD), their progress in the course has been halted, and most are getting frustrated with the whole experience. Beyond providing the workarounds that are complex and somewhat difficult to follow non-technical folks, I am powerless to help my students. These are my customers and from this thread I gather there are many others, all who deserve a sense as to when this might be resolved. Thanks for your prompt attention.
However, for your case, since the content has been distributed to students via CD and the only option you are looking for is to play the content locally without making any of the above mentioned workarounds, i would suggest you to ask your students to play the content via stand alone flash player.
Not to my knowledge. The prescribed workaround(s) were simply too impractical when delivering output to a lay-customer. And, if the customers are to distribute the Presenter show to hundreds of desktops from their own Intranet - with the accompanying "try-and-see" workaround instructions for every would-be viewer - that's just a bridge too far.
Last week I implemented the "work around" that you suggested in this thread, and I was able to publish locally and launch without issue. Today I rebooted my machine and the "workaround" no longer works. Additionally, any content I have published since the flash update wont launch on our LMS either. (On a server).
While I appreciate that this was a security enhancement and not a bug, I would like you to confirm that this is now the normal for using Presenter 11 and viewing locally and that there is NO plan to make any changes. I do not want to go down a path with our company to do major changes to computer setups if this is going to be changed in the future. We also use Captivate and Articulate products in addition to Presenter. We are not experiencing the issue with them. So I am unsure why it is just impacting the Presenter product. It seems to me that this should have been vetted with your own products to lessen the impact to users. Thank you.
Thanks for the quick reply, Zeeshan. I'm not comfortable distributing the course on CD and then requiring students to download the standalone player. Users are fickle and won't react well to this extra step and I fear there will be too much abandonment if that is a requirement. Additionally, one of the biggest benefits of the the course that I often hear from my students is that getting started is so seamless: Simply insert the disc, no registering of your name/email required, no account creation required, you don't have to install anything, no ads, no pop-ups, you simply insert the disc and start learning. Now all of that has changed because in order for them to download the standalone player, I'll now have to provide them with that download link somewhere on the disc packaging and hope they can read that long URL correctly & type it out without misspelling anything...what a messy ordeal that will be for them...poor user experience...increased support emails...etc...
I've really enjoyed presenter as a reliable product for creating interactive learning, and normally I'm very encouraged by technological progress, but just not seeing how this is a better user experience or a sustainable model.
Adobe Presenter is eLearning software released by Adobe Systems available on the Microsoft Windows platform as a Microsoft PowerPoint plug-in, and on both Windows and OS X as the screencasting and video editing tool Adobe Presenter Video Express. It is mainly targeted towards learning professionals and trainers.[2] In addition to recording one's computer desktop and speech, it also provides the option to add quizzes and track performance by integrating with learning management systems. Adobe Presenter was designed to replace the now discontinued Adobe Ovation software, which had similar functions.[citation needed]
Adobe Ovation was originally released by Serious Magic. It converted PowerPoint slides into visual presentations with additional effects. Ovation included themes called PowerLooks[3] that could add motion and polish[3] the presentations. They were available in a variety of color variations complete with animated backgrounds and dynamic text effects.[3] Ovation could make text with jagged edges more readable.[3] TimeKeeper could be used to set the period of the presentation, and the PointPrompter scrolled down the notes.[3]
The main purpose of Adobe Presenter is to capture on-screen presentations and convert them into more interactive and engaging videos. Support is given to convert Microsoft PowerPoint 2010 and 2013 presentations into videos. It also allows for content authoring on PowerPoint and ActionScript 3, and offers integration with Adobe Captivate. Slide branching enables users to control slide navigation and titles and create complex slide branching to guide viewers through the content of the presentation.[citation needed]
Video editing tools are also provided, and offer the ability to upload to video-sharing platforms such as YouTube, Vimeo and other sites. Multimedia features such as annotations, eLearning templates, actors, audio narration and drag-and-drop elements enrich users' presentations. Quizzes and surveys is another highlighted feature, which include generating question pools, importing questions from existing quizzes and in-course collaboration which allows presenters to receive feedback by allowing them to comment on specific content within a course or ask questions for more clarity.[citation needed]
The updater will only get you to 7.0.6. 7.0.7 was a major update, that took Presenter from an AS2 application to an AS3 application. I would recomend that you do the update process for 7.0.7, as it is "required" to use with Connect 8.1 and newer. Presentations published wit 7.0.6 and older should still work though.
I purchased adobe presenter video express 2017. I tried installing it on my MAC notebook with Mac OS, catalina version but it failed. The reason is that this program is a 32bit version, and Mac OS catalina no longer supports this 32bit program, and only supports the 64bit version. Where can I download the 64bit version of Presenter video express 2017? Can I use the 64bit version of presenter video express 2017 for Mac OS catalina?
I doubt very much that you will be able to run an older app on Catalina. iOS is famous for crippling older version with each new release. Captivate team needed to create a dedicated release for Captivate11.5 for their Mac users when Catalina was released. Happens often.
When you are happy with your presentation, click Publish and select Publish to Computer. When the files are finished processing, they will be saved to your computer. Your presentation should be saved as an MP4 file.
ShareX, free and open-source.
This is perhaps the best-known and extensive screen-recording product, althoughit may require some fiddling because of the large number of available options.For a tutorial see the articleHow to record screen with voice using Sharex.
Some other free products can be found in the articleBest Free Screen Session Recorder.The listed products are reviewed with their weak and strong points, and the commentsbelow the article are also useful.Some of the products are ActivePresenter and FlashBack Express.
After my first initial success with installing Adobe Connect (per asince's post), I've had mixed results. I've reinstalled in a couple times, possibly following Flash updates, but I'm not sure. I've also found that sometimes I need to clear my browser cache, relaunch the browser, and then it works. I've also tried restarting the computer entirely, but the cache and app relaunch seem to be the key steps.
That said, this solution has worked but with lots of hick-ups and inconsistency. If you NEED to have a solution, try a browser cache clearing, browser relaunch, possibly a restart, and reinstalling Adobe Connect. Waving a rubber chicken wouldn't hurt, either.
The Slide Manager allows you to assign different presenters to different slides, or to decide whether the presentation will automatically play, or require user button clicks to go from slide to slide.
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