Error 9 Iphone Restore

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Slikk Huisenga

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Aug 3, 2024, 5:51:03 PM8/3/24
to lianiculet

At first tried connecting the phone to a MacBook (Big Sur OS) for the restore, but for some reason the Finder wouldn't recognize the phone. So instead, I connected the phone (while in Recovery Mode) to an iMac running iTunes in El Capitan. This time the computer recognized the phone, downloaded the restore software package, "extracted" the software, started to install it, and then -- got the error message in the title: "The iPhone 'iPhone' could not be restored. An unknown error occurred (10)."

Subsequently, also as noted in the title, when I now simply turn on the iPhone, it now automatically goes into the "Recovery Mode" screen, even if I simply press the power button without doing the up/down volume button trick.

Problem is, the Big Sur MacBook still won't recognize the existence of the phone, and the El Capitan iMac can't update it, and the phone's iOS is apparently messed up due to being only partly installed, so all I can get is the Recovery mode screen, so I can't restore just using the iPhone itself.

Well, I finally got the iPhone restored, but only after multiple attempts, restarts, and aborted software downloads and installations. Even though I was ultimately successful, I still don't know what the problem was. I disabled all security software, was using Apple cables and connectors, had the latest updated version of MacOS running on the computer, etc. etc., but for some reason the connection to the iPhone was balky and inconsistent, the software download kept getting interrupted and stalling, the Finder kept freezing up, the extraction and installing of the iOS kept quitting unexpectedly, and so on. I just kept trying over and over for several hours, and EVENTUALLY it all got completed and the iPhone's iOS was restored. So, thank you, although I'll never really know what the actual problem was.

If you see error 10, your iOS device might have a newer version of iOS than is supported by your computer. You'll need to update the software on your Mac or iTunes on Windows before you can update or restore your iOS device.

Thanks for the reply and the video, but it doesn't solve my problem. As I said, at first my MacBook with Big Sur wouldn't even recognize the existence of the iPhone in the Finder. I finally got past that problem by fiddling around with different cables, so now the Big Sur Finder "sees" the iPhone. But now when I click on the "Restore IPhone" button, literally nothing happens. So I'm still stuck. In fact, the Finder window refers to the iPhone as "iOS device," and can't even tell if it's an iPhone or something else -- the phone's iOS must be completely corrupted by now, due to the earlier incomplete attempt at restoring it. So -- still looking for a solution.

Finder will not be able to identify the type of device until it has be restored. Yes, iOS on the phone is corrupted, but that is irrelevant, because restoring does not require that iOS even exist on the phone. It uses a low level ROM kernel to restore.

I'd like to post this so the issue becomes known to the Apple team and developers. I believe this information is very valuable for the company and would improve the lives of multiple customers around the globe and people wouldn't have to experiment with unknown 3rd party tools and possibly compromise their data. I've talked about this to a Senior Advisor and I was recommended to leave a post and feedback about this issue. In this post I'll be talking about Data Recovery possibility for a lot of people who encounter "Error 1110" in iTunes.

I'd like to point out that I've ran into loads of devices with Error 1110 including my own. This has been happening way more ever since iOS 10 release. In the last 4 years I've tried many repair shops and asked around for solutions to no avail. So I ended up digging deeper into this and found hundreds of posts around the web with people running into this issue. Reached out to numerous repair shops to see how often this occurs and it looks like it's a constant issue. So I took the time to investigate and come up with some solutions.

I personally like the first option as it would allow users to repair their devices from home. The second solution could be a temporary fix. However, second option doesn't necessarily guarantee data retrieval or a fix to the problem.

Please let me know of what you guys think and if you have any suggestions.Feel free to reach out to me with questions as I've experimented with a load of such devices. Couple devices I've managed to fix for others but sadly haven't been able to fix mine as the storage situation is more severe on mine. There are people who lost years worth of information and so did I.

Yes, I also encountered such problems. Recently, my iPhone 14 Pro Max had an error when upgrading to ios17.0, and then there was the 1110 error that could not show my hair. I tried to update the system in the recovery mode, but it didn't work. As of today, I still can't repair my mobile phone, which is very sad. My mobile phone contains a lot of valuable data, but there is no solution at present, I hope the apple development team can see this information so that the problem can be fixed later. Thank you.

As a user who has used iPhone for more than 10 years, from iPhone4 to iphone14, I have no idea how many apple devices I have purchased. I like to use Apple devices. I appeal to friends who have encountered error 1110. When you see this message, you must leave a message here to promote the Apple software team to repair the problem.

Hello everyone, has anyone seen this message? My iPhone still cannot be repaired. This is the 11th day I am unable to use my phone. I hope the Apple software development team can see this reply and kindly request that you fix the issue with 1110.

Basically Stockholm (that's your Apple Pay/NFC chip with the Secure Element) took a firmware update and iOS needs to do encryption stuff to the entire storage contents, but first it needs to decrypt what's already there by getting the correct passcode from you. Each attempt is a 15+ minute operation even if the passcode is wrong.

If you know FOR SURE that the passcode you entered is 100% correct, then perhaps Stockholm took a bad update or there is something seriously corrupt in userland. If it can't decrypt for this operation, then it can't decrypt to access your stuff, and a full restore is your only option.

Me too. I already reduced my phone's storage by removing all my videos and photos. I have 76 GB free and still 1110 is hunting my phone. I went to Apple store already but they can't do anything about it. The option I got is to factory reset it as I CAN'T also back up my phone though iCloud and iTunes for unknown reasons! All I need now is to back my phone up so I can transfer everything to a new phone, if I get a new one. HELLLLPP!

Hello everyone, My iPhone still cannot be repaired. This is the 15th day I am unable to use my phone. I hope the Apple software development team can see this reply and kindly request that you fix the issue with 1110.

I have same problem error 1110 insuffecent memory , i sent my iphone to three recovery data company included drive savers , no one could help me. so i guess the only way i have to wait till apple produse the following: iOS 16.0.2 & iOS 16.0.2 (Light)IOS right ???

Same issue with iPad Pro. Bought it new about three years ago. Always used at home and lives essentially at my desk (I use it as an illustration/drawing tablet) and I've always been very, very careful with it. No drops, no bumps, nothing. One day it was perfect and running, next day stuck on Apple logo loop. Tried contacting Apple support because my Macbook wasn't even recognising the iPad. They managed to help with that after a lot of tweaking, but then after it connected, when trying to update via Macbook, I got this error message indeed, which obviously no one wants to see.

I have cloud backups from most things but have not done backups for Procreate and a couple of other apps in three months. I'll be losing so much work and data.. from personal to professional data (it's really stupid as well, that in this day and age, despite one paying a lot of money for iCloud or other cloud services some apps still don't/can't use it for backups - its beyond idiotic).

And now, after searching online it seems this has been happening for a very long time and Apple just doesn't care? Even given that there are viable solutions? This is crazy!!

I am Lee here, I have an iPhone 15 Pro Max which has the same problem. My device starts bootlooping when it's in a very low storage state. I tried to boot my device into recovery mode and update it to the latest iOS (iOS 17.4.1). But the updates failed many times and showed the same error codes, please refer to the screenshot attached. Please help with this matter, I appreciate if you could provide me the "iOS light version" you mentioned in your post.Looking forward to your reply, thanks!

I am trying to fix my mother's iPad pro which spontaneously has stopped working (no physical accident or known damage). The iPad won't turn on at all, including a hard reset. When plugged into a MacBook Pro, the MacBook pro recognises it is in recovery mode and only gives the option to restore it and erase everything. When this option is selected, the apple logo appears, a blank progress bar appears, and then it fails and an error message on the MacBook is shown saying Unknown Error 9 060E.0000. I have tried this process both in DFU and Recovery mode to no avail.

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