LIAFI REP MEETING WITH MANAGEMENT

[chary sbs]

Dear Liafians,

 

We would like to inform you that the representatives of LIAFI have been invited by the LIC Management for discussions on 5th July 2012 at Central Office, Mumbai.

 

Please find the attachment consisting of Central office letter.

 

Further we request you to kindly send your suggestions, Genuine issues and problems to the LIAFI at the earliest.

 

Yours In LIAFI

 

 

S.B.SREENIVASA CHARY, BA, HDC, LL.B

All India President, Life Insurance Agent’s Federation of India

CHAIRMANS CLUB MEMBER, WEALTH MANAGER

 CHIEF LIFE INSURNACE ADVISOR

Qualifier: 'CII (Award)' the Chartered Insurance Institute, London

 Flat No 202, 2-2-185/56/c/3

 Sathya Sai Apts,Baghambarpet

 HYDERABAD 500 013

Mobile: 94901 50009

Email:  charys...@rediffmail.com

              charysbs@yahoo. co.in

 

[Jaihanumankpv]

K P VASUDEVAN

AGENT, 

L I C OF INDIA,

CBO VII, CHENNAI.

Dear Sir,

I would like to submit some requirements which are all very useful to our AGENT FRIENDS to do BETTER & FAST SERVICE TO THEIR CLIENTS.

I am humbly request our LIAFI to represent and fulfil our requirements with Central Office.

We know very well that L I C Office Staff work performance before entering private Insurance Offices.  But, L I C Management & Staff all are WAKEN to compete with Private Insurance Offices. L I C got GOOD REMARKS IN PUBLIC MIND. OUR AGENTS ARE ABLE TO SELL MORE POLICIES  THAN PRIVATE INSURANCE AND GAVE BETTER & FAST SERVICES TO THEIR CLIENTS LIKE LOAN AGAINST POLICY, SURVIVAL BENEFIT DUES, MATURITY CLAIMS , REVIVAL OF POLICIES WITHIN A DAY OR TWO.

But, the above FINES all are became as DREAMS now some months onward. What happened to our L I C MANAGEMENT & STAFF?

70% of the Staff started to left L I C office in between 4.00 P.M. and 4.30 P.M. in front of the Manager. This practices not started with one branch only. All Branches doing the same.

Our agents are unable to do the policy holder's service with other branches after 4.00 P.M.

Branch Manager used to fix a Display Board in Office premises as follows:-

1.Despatch of New Policy Bond to the Policy Holder within 7 days.

2. Loan against Policy disbursement within 2 days.

3. Daily Report of ULIP Policies' N A V

Oh God! Every thing is gone. What happened to our Management?

While reporting to our LIAFI Branch Association at CBO VII, they says , " WE CAN'T QUESTIONED THEM ", BECAUSE,   " LIC STAFF UNION IS STRONG ".

What about our Agents' Association? Are we slaves to the LIC STAFF ?

Please help & guide the all Agents Friends through out our Nation.

I feel LIAFI is not functioning preoperly in Chennai. There is no link  & meeting in between Branch to Branch Representatives

of LIAFI. 90% of our Agent Friends doesn't know the strength & ability of our LIAFI.

I request our Chief of LIAFI to strengthen LIAFI,Chennai Branch.

Please bear with my comments.

WITH BEST WISHES/VASUDEVAN KP

--
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[S.B. RAM]

Dear Shri. Srinivasa chary garu

Namaskar sir,

Nice to note that you have been invited by LIC to discuss on mutual concern issues  on 05.07.2012.  I wish you all the members who attending the meeting should be a grand success.

 

 

Thanks & Regards,
S.B. RAM
M.D.R.T (USA)
Insurance & Investment Adviser
L.I.C OF INDIA 

ORIENTAL INSURANCE C0. LTD.,

SPANDANA BIZ SOLUTIONS
Cell: 9848131661, 9848421881 (R) 27601846

E-mail: sbra...@yahoo.com, sbra...@gmail.com

SERVING CUSTOMERS FOR THE LAST 25 YEARS

(We provide professional advise / Services on  a) Wealth Creation, b) Life Long Pension, c) Child Education / Marriage d) Medical Insurance e) Corporate Group / General Insurance needs,  f) Gratuity schemes, g) Overseas Medical Insurance, h) NRI Investments, i) Capital needs of medium Industries,

 j) Stocks & Mutual Funds,)

---

From: chary sbs <char...@yahoo.co.in>
To: "liafis...@googlegroups.com" <liafis...@googlegroups.com>
Sent: Wednesday, 20 June 2012 7:53 AM
Subject: (LIAFICHARY:7186) LIAFI REP MEETING WITH MANAGEMENT

[c s]

Dear Mr. Vasudevan. How are U. TQ for yr valuable mail reg some suggestion to LIAFI reg difficiency of service level of LIC Employees in some of the Branch. Its true in some of the branches, but not in all LIC Branches. There is an answer in yr question. Because there is no Unity, no recognition for Agents in branches. We must recognise our strength first. We need to come together leaving our personal differences. Personal dfference, we keep outside the branches. We need to point out the burning problems of Agents at branch level & represent the same in group with the concerned Branch Manager. If problem is not solved, represent the same at Higher level. Dear Sir, whereever Branch Associations are strong Agents have no problems. Mngt & Staff will give lot of respect. Pl don't forget, ours is a largest force. 5 Lakhs Agents are all over India.   What I suggest, like minded people like Full Timers, clubmembers, MDRT Agents & All Senior Agents must come together once in a while & discuss on various problems. Surely you will find the solution. Coming together is a success. Unity is Integrity.   Dear Sir, Pl attend our SCZ LIAFI EC Meeting on 24th of June 12. Our Zonal Manager, Top Officials at Zonal Office, our All India President & all the leaders are presiding over their. Pl tell yr like minded Agents also. By attending the same, U will surely carry our strength. So that can be implemented in yr place.   Pl come together & support the Leaders. Save LIAFI, LIAFI Saves U.   Yr friend & LIAFIAN,   H A Chandrashekar,  Career Agent, CM's Club Member & MDRT Agent, Bangalore M No: 098450 05913 M --- On Wed, 20/6/12, Jaihanumankpv <kpv...@gmail.com> wrote:

[savlaj...@gmail.com]

Gm sir, can a practice be made whereby all circulars related to agents, NB, competitions, policy servicing, etc can be mailed to agents directly? This will help us to give better servicing & thus will directly be saving our own & LIC staffs time.

Sent on my BlackBerry® from Vodafone

---

From: chary sbs <char...@yahoo.co.in>

Sender: liafis...@googlegroups.com

Date: Wed, 20 Jun 2012 10:23:57 +0800 (SGT)

To: liafis...@googlegroups.com<liafis...@googlegroups.com>

ReplyTo: liafis...@googlegroups.com

Subject: (LIAFICHARY:7186) LIAFI REP MEETING WITH MANAGEMENT

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[c s]

Good morning Sir. How are you. TQ for yr valuable mail. Happy to know LIC Mngt has invited our LIAFI under yr Leadership @ Central Office. Our best wishes for the same & our entire Agents support is there in this regard.   Sir, I would like to share some of the points, hope that will be of help to our Agents friends.   1. Pl insist on some of our long pending demands like increase in Group Gratuity, Status of Agents already Implemented Pension schemes. Pl ask them to send a circular reg the progress on the same, so that common Agents @ Agents will come to know. Sir, reg Gratuity as you rightly pointed our in LIAFI Meeting recently in Bangalore, pl insist Mngt to consider the Highest renewal Agent has earned instead of current practice,which is of absolutely no use. Let them follow like Highest NAV Guaranteed plan.   2. Group Mediclaim Policy (Agents & their Family Members). Pl insist on cash less facillity by TPA. Decentralisation of the said facility at respective Divisional Offices. We are getting lot of complaints from senior & Club member Agents reg inordinate delay in settling Hospital Bills.   3. Sir, as informed Housing Loans for Agents are not revised. It has to be enhanced immediately. Reg subsidy Housing Loan for Club Member Agents, pl accommodate them to apply & get loan from LIC Housing Finance. In house Housing Loan Dept at Divisional Offices are taking lot of time & putting lot of conditions. Attitude is not good. Club member Agents are disappointed. Pl insist this time & make the change immediately.   4. Sir, Reg CLIA, conditions of appointing 5 Supervised Agents has to be removed. Even one Agent does the Agent, CLIA Agent must get the benefit. There is absolutely no recognition & review of CLIA's at Branches. CLAI's are loosing interest & some of them stoped doing their work. As per Central Office Circular, CLAI corner has to be provided to CLAI's. But, the said facility is not there at branches. Inspite of regular followups from CLAI's & Branch Associations, Branch Manager's are not showing any interest. They want only work & business, but no recognition. Step motherly Treatment. Pl insist on this & try to find some more benefits & keep our channel chalenging one.   5. Sir, as expressed by some of the Agents in yr plat form, in lot of Branches the efficiency level of Staff & Officials are diminishing. Its really unfortunate. No respect for Agents. All the services are hit. No control by Branch Officials. They want Agents to work 24 Hours, but what is their contributions. Inspite of complaints, no solutions. Mngt should not forger, we are in stiff competition. As we all know, premium income of All the Insurance Co including LIC has come done last year. Mngt has to be more proactive & improve the services. Cliets expectations are more. Ours is a customer market & controled by IRDA. Even single compliant against the same, bad name for LIC of India.   Sir, there are lot of burning problems are there, that you know very well. I would like to add somemore points, that I will send it shortly.   Sir, once againg all the best for yr dynamic team & hope we get positive response from Mngt., Our greatest support is their all the time.   Thanking You,   H A Chandrashekar, LIAFIAN, M No : 98450 05913  --- On Wed, 20/6/12, chary sbs <char...@yahoo.co.in> wrote:

From: chary sbs <char...@yahoo.co.in> Subject: (LIAFICHARY:7186) LIAFI REP MEETING WITH MANAGEMENT

[Anand Jathan]

Dear Mr. Chary,

 

Only one issue comes to mind first

 

à    LIC appears to be not serious about implementing the CLIA Scheme from bottom of heart.

 

à    Branches & Divisions mete out step-motherly treatment to this Channel, under pressure from certain quarters.

 

à    Allowances of any kind due to CLIAs are not paid in time.

 

à    It has come to notice that many CLIAs are feeling frustrated.

 

à    Whenever the Division organizes Agents’ Meetings, Supervised Agents are not informed and not invited.

 

à    LIC is not seriously publishing/advertising the benefits and advantages of becoming a CLIA, amongst the eligible Agents category, in order to maximize recruitment under CLIA.

 

There may be many more issues in this regard and I request the Group to respond to the LIAFI President – Mr. SBS Chary – as quickly as possible.

 

Regards,

-- 
ANAND  A   JATHAN, RFC, CII(Award) UK    

Chief Life Insurance Advisor

Member of Chairman's Club

Qualifying & Life Member MDRT (USA) 

LIC OF INDIA, MDO III/Branch 893
K-3/104, Kishor Darshan
N. Dutta Marg, Four Bungalows    
Andheri (West), Mumbai - 400 053    
Mobile : 09820056466
Tel. No. 022 - 26371286/26371210    
Telefax : 022 – 26373156
Email: anand....@gmail.com, jatha...@rediffmail.com     
Website : www.jathananand.com                         
    

On Wed, Jun 20, 2012 at 7:53 AM, chary sbs <char...@yahoo.co.in> wrote:

--

[sanjay prasad]

dear frends

I agree with mr vasudevan







--
Regards

SANJAY PRASAD
CHIEF LIFE INSURANCE ADVISOR
MOB: 9810147488
Email : sanjaypr...@gmail.com

[ssraju_lic sarikonda]

thank you chandrasekharji , wonderful feedback give. jai LIAFI. --- On Wed, 20/6/12, c s <hach...@yahoo.com> wrote:

[c s]

TQ boss. Pl send some more valuable feedback from yr end. Wish U all the best. Tks, chandra --- On Thu, 28/6/12, ssraju_lic sarikonda <ssraju...@yahoo.co.in> wrote:

[Siva Murthy]

DEAR CHARY SIR, hope u have received my b day greetings. regarding meeting with management i want to concentrate on the following points.                                                  1. THIS YEAR CLUB ROASTERS ARE NOT YET STARTED. BRANCHES ARE UNABLE TO INFORM REG NET NO OF LIVES..HENCE SOME RELAXATION MAY BE ASKED. 2.FULLY PAID UP POLOCIES ARE TO BE INCLUDED. WHILE PREPAREING CLUB ROASTERS..                                                          .                                                                                                                                                                      3.AGENTS PORTAL HAS TO BE UP GRADED, SOTHAT AGENT CAN KNOW HIS CURRENT NO OF LIVES,FYC,&R C.                                                                                                                                                                                                                    4.PROVIDEING DATA TO DIRECT BRANCH  D S ES SHOULD BE STOPPED.                                                                                                                                                      5.ENHANCEMENT OF GRATUITY UPTO RS.500000.                                                                                                                                                                                            6.TRANSPERENCY IN PREPARATION OF CLUB ROASTERS.

--- On Wed, 20/6/12, chary sbs <char...@yahoo.co.in> wrote:

From: chary sbs <char...@yahoo.co.in> Subject: (LIAFICHARY:7186) LIAFI REP MEETING WITH MANAGEMENT To: "liafis...@googlegroups.com" <liafis...@googlegroups.com> Date: Wednesday, 20 June, 2012, 7:53 AM

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[dkv...@gmail.com]

Dear sir,

The points raised by you are appreciated. Thanks for raising all these concerns.

Will you please let me know that what are the existing rules for Gratuity ?

Regards,
DKV

---

From: Siva Murthy <siva_...@yahoo.co.in>

Sender: liafis...@googlegroups.com

Date: Sun, 1 Jul 2012 20:33:34 +0800 (SGT)

To: <liafis...@googlegroups.com>

ReplyTo: liafis...@googlegroups.com

Subject: Re: (LIAFICHARY:7315) LIAFI REP MEETING WITH MANAGEMENT

[Mohanraj shunmugam]

dear sir,

   i am mohanarj from kanchipuram ,

   greetings for successful meeting with CO officials

    area of attention need,
  
     1.NEFT ISSUES,
              dual option needed for claim and loan payments NEFT OR CHEQUE  (many peoples have account in primary agriclutural  cooperative bank and postoffices)
             neft data keying process need to implemented in empowerment portal with rs 10 per mandate only printout out verification at office  dual level checking possible.
premium points are most customer friendly then branch office        
        

     2.CLUB ROASTER problems,
              whether they are calculating net number of lives inforce , its not have the option for duplicate lives exit and lapse status its must be added to net number of lives calculation (they already deducted under heading of duplicates) if not dual deduction happened incase of retire enjoy package policies and single premium multiple policies in the status of lapse or surrender
             Auto cover products also considered as inforce for net number of  lives calculations even its fup more than 6 months now they are calculated as lapse

    3. portal enhancements
               monthly commission bill text format should be available in agents portal

     4. agents competition
               prepaid shopping gift card with topup option process for agents business competitions now a days many agents business competitions are only in paper not to be valued article

              

 i hope above these area of issues common for all agents

   
    kindly do the needful

thanking you,

regards,

mohanraj s
cm club agent
kanchipuram branch

 

 

 

[Jaihanumankpv]

Dt.03.07.2012

VASUDEVAN K P

INSURANCE CONSULTANT,

CBO VII, CHENNAI-1.

Dear Sir,

I would like to submit some requirements which will help our 

Agent Friends. Please add these requirements also at the time of meeting at Central Office.

1.List of Medical Doctors in "www.licindia.com":- Doctors' Sum Assured Limit, Addresses not yet updated.

Terminated/Not in force Doctors' list not yet removed. No Doctors' contact phone number available.

2.Any fresh notifications/amendments/circulars on New Business & Policy Service Department not available to our Agent Friends. We are in Blind. No Branch is helping our Agents in this regard. We are getting all latest information through LIAFI only. I am salute to LIAFI.

3.We are submitting Age, Address, I D, Photo & Income Proof along with New Proposal for new policy. But, If the policy holder shifting from existing residence place to new place, our branch is asking to produce Proof of address along with the Information letter

4.Agent's Portal:- We are unable to send any complaints, requirements on policy service through this Agent's portal. Please insist our Central Office to do the needful.

And, I am welcoming & supporting Mr.Mohanraj Shunmugam's all requirements also. Please take necessary action on all these requirements.

With Warm Regards/VASUDEVAN K P

 

 

 

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