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Elva Stuller

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Aug 2, 2024, 6:55:12 AM8/2/24

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If you can access Netflix via Optik TV, then you have a Netflix account. Whether you pay TELUS, who then pays Netflix on your behalf, or if you pay Netflix directly, you must have a Netflix account. When I say Netflix credentials, I mean specifically a Netflix username and password - you would have signed in with this the first time you accessed Neflix on your Optik equipment.

Channel 422 on your Optik TV 4K or HD PVR/Wireless Digital Box is simply a Netflix app launcher shortcut. The TELUS TV+ apps and web client do not have this channel 422 shortcut; simply download and open the Netflix app or navigate to netflix.com and use the same Netflix credentials you use on your Optik equipment.

HBO live channels are channels 400 and 401, Crave movie channels are channels 406-409. The On Demand catalog for Crave can be found in the app in the On Demand section, navigating to Channels and selecting Crave. These should all be available in the TELUS TV+ app and at telustvplus.com.

At netflix.com I attempted, unsuccessfully, to log in using my email address and the password I use to log into Optik on my browser (telustvplus.com). Is that what you mean by "Netflix credentials"? Note that I do not have a Netflix account. I can only access Netflix via Optik, which of course works fine on a TV.

If you're on the fence about splitting from Netflix, here's how to decide which subscription to nix. Plus, a list of free streaming alternatives to Netflix that will save you even more money, 10 ways to save money on streaming, and an app that can help you get your subscriptions in order. Want more? Here's CNET's guide to finally cutting the cord. And here's how to cancel Disney Plus and how to cancel Amazon Prime.

To cancel your subscription, go to netflix.com/cancelplan and sign in with the email address and password you used for your account. Once you're signed in, you'll have two options. You can cancel your account but keep using it through your next billing date, or you can downgrade your plan to save some money each month. Here are all the Netflix plans compared.

When you cancel your subscription, Netflix will keep all information linked to your account for 10 months. That means information such as your viewing history, account profiles and favorites will still be there if you decide to restart your subscription within that time.

It makes sense that Netflix would hold onto this type of information, but if you want to have all of your personal data deleted prior to the end of the 10-month period, you'll need to take an extra step.

More specifically, you'll need to send an email to "pri...@netflix.com" using the email address that's linked to your Netflix account. Netflix will not accept requests from a different email address that references the email linked to your account. It has to be from the same address.

If you don't want to have your information deleted early, but you share your account password with someone else, it's a good idea to change your password after canceling your subscription. That way, whoever you share your account with doesn't log into your account and restart the monthly fee.

Still looking for ways to cut subscriptions? Read how to cancel and then delete your Amazon Prime account. It involves more work than Netflix. Same goes for your Google account, should you be ready to get the search giant out of your life.