LGAM - new forum posts
LGAM Knowledge Base - new forum posts
LGAM - new forum posts
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Posted: 25 Oct 2009 04:10 PM PDT I have been thinking about this a bit more, and I think what is needed to encourage Open Collaborative Design is an "Australian Open Design Library". I envision the library being a site where designers from all levels of government could publish designs under an open licence like the GNU General Public License or the Creative Commons ShareAlike Licence, so that they can be used by and improved other government departments and the Australian populace in general. Forum category: General / News Forum thread: Open Collaborative Design |
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LGAM Knowledge Base - new forum posts
- Re: Front Page Makeover
- Re: User Map
- Re: User Map
- Front Page Makeover
- Re: Open Collaborative Design
- Re: Open Collaborative Design
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Posted: 26 Oct 2009 04:45 PM PDT Apparently having the membership graph on the front page, slows the front page loading for some users, so unfortunately I have had to delete it. I will put it back when the NBN us in place!!! |
Forum thread: Front Page Makeover
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Posted: 26 Oct 2009 04:33 PM PDT Thanks for the feed back Darron. It is a bit of shame because I think the map & graph makes the front page look good, but if it making it difficult for people to load the page I guess I'd better delete the images. Thanks for the tip. |
Forum thread: User Map
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Posted: 26 Oct 2009 02:38 PM PDT Wayne |
Forum thread: User Map
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Posted: 26 Oct 2009 01:08 PM PDT The front page of the site has been changed a bit to make it look a bit more colourful & interesting. If you have any suggestions about how to improve it further, please let us know by commenting on this post. |
Forum thread: Front Page Makeover
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Posted: 25 Oct 2009 07:11 PM PDT Hi Darron, I agree, I just want to get the discussion started more than anything. As you say it would be a huge project. |
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Posted: 25 Oct 2009 05:41 PM PDT Wayne |
LGAM Knowledge Base - new forum posts
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Posted: 27 Oct 2009 04:17 PM PDT About 30% of the local councils that participated in our study so far reported that they do not process rates transactions via internet. Key issues here appear to be inadequate functionality of the existing IT systems and difficulties with integration of e-solutions with core back-end systems. Does anyone have an example of an efficient deployment / integration of e-solutions for rates payments? Thanks, Forum category: General / General Forum thread: On-line services delivery |
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Posted: 27 Oct 2009 03:44 PM PDT Hi, Everyone, One of the aspects of on-line service delivery / Local E-Government we are looking into is utilization of interactive / Web2.0 concepts and tools. Preliminary results of our study show that although many local councils feel that they would benefit from the adoption of blogs/discussion forums and knowledge sharing (wikis, SlideShare, etc), one of the key issues is to find the right staff to make use of these tools (our study captures management perspectives on this topic). The issue appears to be not only about availability of the staff to engage in knowledge sharing and/or e-consultations with customers, but also lack of skills – eg ability to moderate discussion forums and process unstructured data. Although there are other issues with the adoption of Web 2.0 concepts, including lack of demand for this in the areas with low internet penetration /poor internet performance, it looks like addressing the staffing/skills issues may be critical for determining the future of Web2.0 in LG. What do you think? Does anyone have an example of or strategies for upskilling people to make use of the tools like Twitter, wikis and discussion forums? Leila Forum category: General / General Forum thread: On-line services delivery |
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Posted: 26 Oct 2009 08:32 PM PDT Hi, Everyone, We are conducting a study into on-line services delivery (covering Australian and New Zealand local councils), and I would like to share some preliminary findings with you and seek your views/ comments. One of the areas I am looking into is financial benefits - the revenue attributed to the services delivered on-line appears to be around 3% of the total council revenue (this is an average across local councils). It looks a bit low. About 30% of the councils that participated in our survey so far reported that more than 10% of their rates transactions are executed on-line, but I can not see this being reflected in the revenue. Any views? Thanks, Leila Forum category: General / General Forum thread: On-line services delivery |
LGAM Knowledge Base - new forum posts
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An Asset Valuation Manual for Queensland Local Governments Posted: 28 Oct 2009 04:32 PM PDT Hi Wayne, Do you have link for this? Or when can I find/order hard copy for the same? Forum category: Hidden / Per page discussions Forum thread: Suggestions |
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Posted: 28 Oct 2009 03:52 PM PDT Our survey (LG on-line services delivery) will be open for another 2 weeks (while I am processing the results). The demand for e-services and pressures for their efficient delivery are growing. This study aims to provide local councils with comparative data that would enable them to validate and calibrate their e-strategies and practices. Similar studies have been done overseas - for example, in the UK, local councils' websites are ranked annually. On the national level, UN ranks e-government capabilities of about 200 nations every 2 years. If you like to share your perspective, and, in return, leverage a collective experience of our peers, please contact me via my e-mail. This survey is open to Australian and New Zealand local councils, and all participating councils will receive a complimentary copy of a report based on the survey results. The first part of this study captures business perspectives and looks into e-strategies from the point of view of 4 key business objectives – Public Service, Business/Economic Development, Financial Sustainability/ Efficient Operation and Community Engagement. A questionnaire designed for Corporate Services and Comms Managers takes about 15 min to complete. The second part of the study enables benchmarking of e-capabilities using 18 parameters grouped around 3 key functions of LG websites – Inform, Transact and Engage. A questionnaire designed for IT Managers takes 10-15 min. Thanks, ua.moc.srotacidni-hcet|avosabba_aliel#alieL |
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Posted: 28 Oct 2009 03:15 PM PDT Hi, Darron Thank you for your comments. In order to assess financial benefits local councils realise via their on-line service delivery channel we asked local councils to estimate a) total $$ from on-line public services (rates, registrations, applications, any other services councils may have ) 3% (of the total council revenue) reflects an average for the total revenue derived from on-line services. I am also looking into non-financial benefits. Better understanding of the on-line revenue may assist councils with planning / prioritization of their e-initiatives. Thanks, |
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Posted: 27 Oct 2009 11:08 PM PDT Leila |
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Posted: 27 Oct 2009 10:56 PM PDT Leila |
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Posted: 27 Oct 2009 10:23 PM PDT Leila |
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Posted: 27 Oct 2009 07:50 PM PDT Hi Chantell, This won't help very much, but Wikipedia defines impairment as a downward revaluation of fixed assets. Forum category: Financial Services / Financial Services Forum thread: Impairment |
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Posted: 27 Oct 2009 07:36 PM PDT Hi everyone, I was just wondering how everyone else defines the term impairment, and how other Councils assess the impairment of Intangibles with indefinite life, eg Water Rights? Thanks, Forum category: Financial Services / Financial Services Forum thread: Impairment |
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Posted: 27 Oct 2009 05:56 PM PDT Hi Leila, It is an interesting question. In my experience it is not staffing/skills issues that limit the uptake of Web 2.0 concepts. I think the main battle is to make staff see that web2.0 can make their (work) life easier. I think someone who is properly motivated to contribute to a wiki (for example) could probably learn to use one with reasonable proficiency in less than a day. Having said that, I am more than happy to be proved wrong, so if there is anyone out there that would like to contribute to this wiki, but feels that they haven't the skills to do so, please let me know. |
LGAM Knowledge Base - new forum posts
- Watching Pages & RSS Feeds
- The Forum
- Introduce Yourself
- Re: Six Sigma In Local Government
- Re: Six Sigma In Local Government
- Re: Tutorial Page
- Re: Six Sigma In Local Government
- Re: An Asset Valuation Manual for Queensland Local Governments
- Re: Six Sigma In Local Government
- Re: Six Sigma In Local Government
- Re: Tutorial Page
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Posted: 29 Oct 2009 06:20 PM PDT Wikidot provides two main ways of keeping up to date with what's going on with the site with out having to visit.
Watching pages is the easiest. All you have to do is click on "Start watching this page" at the bottom right hand corner of the page, and you will be sent an e-mail whenever the page is updated. This is a good option if you are interested in one or two subjects and you want to know when there is a change, but if you start watching everything on the site your inbox could start to clog up very quickly with notification messages so it may not be for everyone. I actually prefer the RSS Feed option in combination with Google Reader & the IGoogle Google Reader gadget. It is all a bit tricky to take in, but I think it is worth the effort of at least looking at the Google Reader link above. It wasn't immediately obvious to me when I first signed up how Google Reader would benefit me, but I use it a lot now. If you do decide to use it, here are a few LGAM feeds that you might like to subscribe to. http://www.lgam.info/feed/forum/posts.xml - all forum posts Forum category: Information Technology / Information Technology Forum thread: Watching Pages & RSS Feeds |
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Posted: 29 Oct 2009 02:22 PM PDT The Forum has been pretty active over the last few weeks or so - in comparison to its usual slumber at least. It is very gratifying to see it being used, and I hope more users take advantage of it in the future. If you are a bit hesitant to contribute to pages, but would like to be part of the site, leaving a comment on the forum is probably the easiest way to start. I just started an Introduce Yourself Thread, which would be an ideal place to start if you are thinking of taking the plunge!! |
Forum thread: The Forum
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Posted: 29 Oct 2009 02:17 PM PDT Hi all, I have been very remiss about not starting an "Introduce Yourself" in the forum until now. I'll start to get the ball rolling. |
Forum thread: Introduce Yourself
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Re: Six Sigma In Local Government Posted: 29 Oct 2009 01:51 PM PDT I suspect that more Councils are using the Australian Business Excellence Framework as a business improvement system than Six Sigma. I started a page called Problem Solving Techniques a while a go, with the intent of either compiling a list of process improvement tools or actually developing an open business improvement system for Local Government. Perhaps I got the title wrong and should have named it "Business Improvement System" or something like that. Given that there are a few people interested in the topic, perhaps that might be a good page to work on as a team project. What do you think? |
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Re: Six Sigma In Local Government Posted: 29 Oct 2009 01:03 AM PDT Hi, Darron, I agree with you that 6 Sigma may not be the best technique for the majority of councils. I suspect some councils consider (or were advised to consider) it as a tool for process re-engineering during amalgamation. There may be a long way from ‘evaluating’ to ‘implementing’… Thanks |
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Posted: 28 Oct 2009 11:05 PM PDT Hi Robyn, Good to hear from you. I often wonder if the people who have signed up to the site but not posted or edited much content, are still lurking and visiting regularly or have lost interest and more or less forgotten about the site. Looking forward to seeing your contribution. Regards, |
Forum thread: Tutorial Page
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Re: Six Sigma In Local Government Posted: 28 Oct 2009 10:53 PM PDT Leila |
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Re: An Asset Valuation Manual for Queensland Local Governments Posted: 28 Oct 2009 10:33 PM PDT Hi Ashish, I inherited a hard-copy manual when I started my current job. It was compiled in 1996 by Rushton Valuers & Cardno Davies. I'm not sure if it was published, or just circulated to Councils. |
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Re: Six Sigma In Local Government Posted: 28 Oct 2009 10:00 PM PDT Our data indicate that 5%-7% of local councils (in Australia) are evaluating Six Sigma. I do not have any examples of successful Six Sigma implementations in LG. But, it seems that larger councils and those undergoing amalgamation may benefit. Leila |
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Re: Six Sigma In Local Government Posted: 28 Oct 2009 09:37 PM PDT Ashish This may be a little controversial, so I am happy to take comments on this. I am sure there are pockets of excellence but how do the majority perform? |
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Posted: 28 Oct 2009 08:38 PM PDT Just starting to work my way through the tutorial - hopefully will be confident enough when finished to add some info I want to share about Regards Robyn McIntyre |
Forum thread: Tutorial Page
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LGAM Knowledge Base - new forum posts
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Re: Six Sigma In Local Government Posted: 29 Oct 2009 09:26 PM PDT Hi Ashish, When you change the title it can sometimes cause problems with existing links. It is usually best to create a new page and copy the contents across to the new page, and depending on the situation make the original page a redirect page. I have made a copy, but I have left both pages the same for the moment. I think perhaps ABEF & Six Sigma should be on the Business Improvement page, and the other links on the problem solving techniques page, but I am open to further suggestions. ABEF certainly references a range of problem solving techniques, I don't know so much about Six Sigma, but I think it might too. |
Posted: 29 Oct 2009 07:47 PM PDT Changed the title to Business Improvement Techniques to start with. |
LGAM Knowledge Base - new forum posts
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Posted: 02 Nov 2009 04:50 PM PST 15 new members joined the site in October, bringing the total to 165.  The site now contains 2050 pages of information, and as of 31 October, 6,604 different people have visited the site on a total of 11,900 occasions and viewed 81,742 pages.  The average number of people visiting the site each weeks seems to be trending in the right direction, but it is still pretty up and down from week to week. |
Forum thread: October 2009 Update
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