(a) On-line troubleshooting via a searchable Knowledgebase, answers to frequently asked questions, the latest driver and firmware downloads, and email support at www.cusa.canon.com/support. (b) Toll free telephone support at 1-800-OK-CANON (652-2666), Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern Time (excluding holidays).
My MF4450 scanner worked 3 days ago, but it stopped funtioning today after my windows 10 pro recent patch, I guess. MF toolbox 4.9 can't connect to the scanner, with error msg" a supported scanner is not installed". The most funny part is windows fax & scanner can scan via this scanner. I connected the scanner to my PC directly via USB. Any solution?
Please help: My mf toolbox 4.9 that I have used with my Canon imageclass 216n printer suddenly won't work. It's worked with Windows 10 but not now. I have uninstalled the software to no avail. I have installed the latest driver software for the computer, but that's not worked either. I have reinstalled the toolbox software, but no luck. The printer connected by USB does work.
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