valrafa lennen enjele
Amit Bolds
Can you connect your Mac to a different network to help rule out the issue being related to your network connection? This would be trying an Ethernet connection if available, or just a different Wi-Fi network connection: Connect to the internet with your Mac
My observation is that the Video Quality seems to dip in and out and at one time I thought it was the network. Running the Activity Monitor and watching Safari network activity and throughput suggested that every time the video deteriorates the network went slow - not the network but Mac's access. I thought I'd found it by removing a PROXIE setting and selecting Auto Proxy Discovery. Then, instead of allowing the Location to be Automatic - set up a new location with NO customisation. Every try improved the time between quality going from "Good to Best" (Amazon video definition).
But, it still seemed to happen - on all browsers, Chrome, Firefox, Brave and Safari. So it must be my MAC - where next? Well, watching Amazon Sport using a Private browser Window seemed to be the answer. What is loading and causing Safari to loose video quality? It's not the few extensions (switched off-even uninstalled) - it's not WiFi (used Ethernet connection the router) but, Private browsing fixes the problem - why? Don't know.
It's true unfortunately, I'm afraid I was too premature in reporting the workaround. I also had big hopes when I found that >Preferences >battery >Battery >uncheck "Optimise video streaming while on battery". Unfortunately, all these things seem to improved the time between video quality degrading episodes, but they don't fix the problem permanently.
Problem is, that for me, Safari is the browser I prefer and I want it to work. I'm sure that I have observed this HD degrade in Brave, FireFox and Chrome - so maybe we should be concentrating on the MAC. Why I say that is; "sometimes" when selecting a web video to play, the target tab turns black and there is no activity - if you then HotKey "option + Command + E" - you may need to have activated the Develop Menu is Safari Preferences (last item on the Advanced Tab), then as soon as the cache files are cleared the busy ring starts running and the video loads. May be a helpful clue?
yea this is nuts. even since jobs left us ,apple is screwing the pooch waaay too often . and i wish people would stop giving instructions to re-configure the entire setup or change an app or some crazy thing.
if my computer was streaming a particular site and now i installed an update /new mac os and now a particular thing isnt working . its a crap written codec . lets just get it fixed OR explain the setting that some apple clown added and turned ON instead of leaving it off for default .
I for one don't think that investigating ways to "work around" this, is in any way an attempt to fix it. But our experiences may be helpful to others. Finding a clue that could lead those, who do code Safari, to a code interaction with the OS that is causing the symptom we see. By the way, I've yet to hear anyone complain of Safari's video performance on iOS. To that end, I've added AddBlocker and other extensions I use in macOS and have tested them in iOS extensively without finding this "fuzzy streaming"
I've found that Apple have gained my trust and respect through the years. I wonder if you have ever worked in the "guts" of any complex IT environment? I've worked in IT since the '60's and swapped from an IBM PC (although I worked for them for 25years) to the Apple 1 in the late 70's - nothing ever released in IT is perfect and even if it is, there is no way it can be seen to be when it is added into a constellation of other software. The interaction between the 5 Apple products I use, is simply amazing and magical (defined by an awesome wonder on how they work). That some of these reactions may be broken or less that reliable is simply a given - that there are so few to complain about is a testament to;
I divided my WiFi channels between 2.4Ghz and 5Hhz on the router, as I had some of my "stuff" which could connect to the 5G WiFi and some could ONLY to the 2.4Ghz - mainly an old iPhone and a Google ChromeCast - they wouldn't even "find" the available 5G network. It seemed logical to me but then a tech at my broadband provider found this;
Effectively, doing this allows the router to "serve" both 2.4 and 5 Ghz devices when they connect to that one WiFi network. Switch off the (second channel) 5Ghz network and you'll find your old devices still connecting at their limit and the newer ones at the higher speed. (You may have to provide a password for them to do this)
Having just the one network (SSID) capable of doing that meant that all the "bandwidth" that the router possesses was dedicated to just that one channel. Funny thing though, I (THINK) remembering in the beginning, connecting my MAC to Ethernet and experiencing the degrading video quality?? So, there is still something unexplained but, the change has removed this problem from the browser (whichever one you use).
Internet Speed - and Ookla SpeedTest (50Mbps down 13up) are the definitive way(s) to measure your internet performance - BUT, they just gave impressive performance numbers and didn't indicate the network maybe at fault. However, Apples network performance tool gave a hint - that motivated calling the broadband provider;
The first movie I tried to play after updating to 1.08.17 in Netflix was Open Season 3. The movie has some crazy ghosting/pixelation going on. You only have to play the first minute or two and please let me know if you get the same. Other movies I have tried so far play fine. If anyone could report back and let me know how it plays for you on the SMP I would be most appreciative.
EDIT: Just tested this movie in Netflix on a Boxee Box and it plays fine.
EDIT2: My box is wired and I have a 15 megabit connection to the internet
EDIT3: Other movies effected are The Secret of Kells and Open Season 2
Well I found a fix BUT not the kind of fix I wanted. I logged into netflix.com and went to my account /manage video quality and changed it from BEST QUALITY to BETTER QUALITY and the issue is gone. Any thoughts???
After 2 calls to netflix my issue still persists. They are looking into the issue and told me I should receive and email in 24-48 hours. Here is a bandwidth chart from the same movie streamed from Netflix on a Boxee Box using the same ethernet cable. As you can see there is quite a difference in the average transmission rate.
It appears that the Boxee Box is limited to a 720p stream from Netflix while the Live SMP can pull a full 1080p stream. This is why Boxee can stream these movies no problem while Live SMP has issues. There is an issue somewhere with the 1080p encodes or the way the Live SMP handles the stream.
If there is a problem with the hardware or software, it should be reflected in the video playback in general. So if streams such as Netflix or HBO show up as poor quality in the browser, then you should also see poor quality videos on e.g. YouTube or in a video player such as Windows Mediaplayer or VLC. You can rule out problems by e.g. downloading an official streaming app and checking if the quality problem recurs when using a Radeon gpu. The Radeon gpu supports DRM and HDCP, so there should be no problem with playback quality. By any chance you haven't tweaked any settings in Adrenalin that degrade video quality?
Did you ever get this sorted out? I've been seeing exactly the same kind of issues with AMD processors not allowing UHD content from Netflix or Prime to be shown. It seems this is because of one or two crucial issues around the DRM (copy protection) used which mandates HDCP2.2 support and Advanced Protected Audio/Video Path support when HDMI display interfaces are being used (you can download free Cyberlink's BluRay/UHD advisor tool to determine this)
I have a 11th gen Intel notebook that can display Netflix/Prime UHD 4k content just fine through an HDMI port to the same HDCP2.2 compliant UHD monitor but two AMD systems that won't show anything above HD1080.. one a Ryzen 7 2700x with Nvidia Geoforce RTX 2070 and one a Ryzen 5500U system with integrated Radeon graphics , both systems have HDCP support and enabled in the graphics drivers but the one common factor is that both report no Advanced Protected Audio/Video path support present.
If you have a 4K monitor or, better yet, a 4K TV, then it only makes sense that you'll want to know how to watch Netflix in 4K. Unfortunately, there are a ton of issues that can get between you and a decent resolution during your next movie or show viewing session. Here are the most common (and even a few rare) problems we're seeing with Netflix resolution issues and how to fix them.
Here are the most common problems you'll encounter and fixes to try. For more details, keep reading as we examine each one in detail:* Make sure you have a plan that supports a higher resolution. Basic plans only support 720p.* Make sure your TV/monitor and any connecting cables support 4K (or better) resolution.* If you're using Chrome, your Netflix experience will be capped at 4K. Try the browsers and fixes we recommend below for better quality.* You'll need an internet download speed of 10Mbps, minimum.* Some ISPs throttle Netflix speeds, causing issues in possible playback quality.* During peak hours, picture quality is known to suffer. Try watching again later.
Low: Streaming at this level will use about 0.3GB per hour. Streaming in low quality will force the content to play at standard definition. This is the best option for those with poor connections or those who are streaming with data limits.
High: Streaming in high quality opens you up to HD and 4K UHD streams with the Premium plan, but that also means your data usage could vary quite a bit. Depending on your network, you could be using 3GB per hour for basic 720p streaming or up to 7GB per hour for 4K Ultra HD streaming.
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