A common request from technical support is for SOLIDWORKS users to provide their SOLIDWORKS serial number along with which version and service pack they are running. Below are the various methods for locating that information quickly.
What is my SOLIDWORKS serial number? Which SOLIDWORKS version and service pack am I currently running? You may have asked yourself these questions, or needed to know the answer in order to receive technical support or run an upgrade. This blog post will show you how to find the SOLIDWORKS system information for your current installation.
One other option would be going to the Control Panel > Programs and Features, find SOLIDWORKS and then right-click and select Change Installation. During the early steps of modifying the installation the serial number, which was entered when the software was first installed, will be shown for replacement or changes. You can just grab the serial number and cancel the installation manager.
The most commonly experienced scenario is when a company upgrades SOLIDWORKS to the most current version, but their vendor is still operating in the previous version. What can we do to work around this disconnect?
To avoid any possible interference between major versions, we recommend uninstalling the current version completely. Then you can install a fresh cut of the new version. If you are experiencing any malfunctioning components, this Clean Uninstall guide shows the extra steps that may be taken in addition to the steps identified here. Keep in mind that a backup of any current customizations or options is a must as these could be overwritten. With that in mind, let's get started
First, use the Copy Settings Wizard to export a .sldreg from the system options. Copy Settings Wizard should only be used when updating service packs, transferring to another computer, or as a backup/restore point. Copy Settings Wizard is not designed for upgrading to a different major release.
Then make sure you backup any templates, sheet formats, toolbox data, design library, and other custom items. We will come back to those in a moment. In the future consider a different save location for these as they are items that are best saved in a separate folder than the SOLIDWORKS default locations.
The best place to acquire the new version of SOLIDWORKS to download (with an active subscription) is the GoEngineer Customer Portal. Once logged in, you can access the software from the SOLIDWORKS DOWNLOADS link in the footer of the site. Use the dropdown menu to select the desired version and download the software.
Run and Extract the download to start the SOLIDWORKS Installation Manager. From the Welcome screen, we recommend selecting Download and Share all files. This enables you to download the entire SOLIDWORKS dataset for multiple installations or re-installs. On the Summary screen, select Change to specify the Download to option.
Note: If the SOLIDWORKS upgrade has been downloaded and left to the default name and location, during the uninstall process these files may be deleted by the Download Folders and Files option.**
If it detects other older add-ons it may prompt a decision to upgrade or create a new install of them. Make sure to verify the proper location of the Toolbox/Hole Wizard options under Summary and select the current backup if applicable.
If we are updating SOLIDWORKS to a new service pack, we can use the Copy Settings Wizard to restore our earlier settings. It is not recommended to use Copy Settings Wizard when upgrading SOLIDWORKS.
Travis Quick is an Application Engineer at GoEngineer. Travis spends his days teaching SOLIDWORKS courses and helping customers. In his spare time, he likes playing video games and testing his physical strength on an outdoor obstacle course.
This gives you two options one is if you have SW on that same computer to bring the file from SW after you turn it on in SW add-ons to bring your file into MC with some of the history instead of a dum solid. for you you create a FSB file in solid works on another computer that runs SW then use the Chook in MC to bring this in with some of the history. but you are still stuck with what versions that that Mastercam supports.
The action of saving a file is simple, but the impact backward compatibility will have is enormous for all. Saving as a previous version is easy. The first step is to choose File > Save As in SOLIDWORKS 2024.
When you try to save a file that has a feature that is new to 2024, the box below will appear indicating the incompatible item. In the example shown below, the Symmetric option for Direction 2 in the linear pattern feature is new to SOLIDWORKS 2024.
Hi, does anyone know how to specify the version of Solidworks that is used by the workbench plugin when you import geometry from .sldprt or .sldasm files?
I have Ansys 2022R2 on my machine, along with Solidworks 2020 and 2021. My part files are modeled in 2020, and I don't want to update them to 2021. When I try to import this geometry into Spaceclaim (I'm using Ansys Speos), the importer appears to use SWX2021 to convert them to the latest version (in memory only). For one of my files, the resulting rebuilt produces an error, so I don't have full faith in the resulting geometry.
I want to use SWX2020 for both modeling and to do the import. The only way I can find to do this is to remove SWX2021 from my machine. Does anyone know about a different way?
Regards,
Ryan
I wouldn't have thought to try that in a million years. I'm not sure if it worked through. I tried to run the Speos Geometry Update to update a swx2020 part when I has swx2020 licensed, but not swx 2021. The import tool generated a popup from swx2021 asking that it be licensed.
Here is some of the output from the CAD configuration manager log after I did the final configuration. Is there any way to inspect the referenced "registry entries" to see what versions of solidworks they are pointing to?
Fyi, Solidworks has a "fast startup" feature (which I've disabled), but could make the above step "Make sure NO software is running: Solidworks or ANSYS" a little hard to achieve for some users.
I'm pretty sure I had all the relevant programs closed when I did the above procedure.
After doing the Speos Geometry Update (which may still be using 2021 based on the licensing pop-up), I see the following from Speos status history. The two red ! are unexpected.
Just as a follow-up, the above procedure described by George may have worked. I tried multiple times to unconfigure the Solidworks Workbench plugin for both "all users" and "current user (admin)". Every time I relaunched the CAD Configuration Manager, it appeared to reselect the "Workbench Associative Interface" radio button option, but I was able to get the Solidworks 2021 licensing requests to stop. The situation seemed a little shaky though, so I went ahead and temporarily uninstalled Solidworks 2021 to make sure Solidworks 2020 would be used for the geometry update.
I still find this issue to be a frequent hindrance to my use of Ansys products. George, if you are monitoring this, is there any way to inspect what versions of solidworks the workbench plugin is pointing to?" I can't make your procedure work to select a particular version.
We often keep our model files in versions of Solidworks that are a few years old, as that helps us not get ahead of our vendors, and keeps native editing on the table. However, Solidworks does make slow progress, with Swx2022 simulation capabilities greatly enhanced over 2020 and earlier, so we have reason to install newer versions on our machines.
My unability to work around this Geometry Update issue results in frequent installing and reinstalling of new versions of solidworks, which is a huge time and system stability sink. Dassault doesn't code software as well as Ansys does :).
I'm open to registry/path hacks, or whatever. Anything that can hide a version of Solidworks I don't want to use from the "Geometry Update / Data Exchange Package I / Data Exchange Package II" machinery that can bypass a full uninstall.
Thanks!
Ryan
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What is my SOLIDWORKS serial number? Which SOLIDWORKS version and service pack am I currently running? You may have asked yourself these questions or needed to know the answer in order to receive technical support or run an upgrade.
There are different ways to find your serial number, but in this blog, we will see one method.
Start SOLIDWORKS, Select Help Menu and pick About SOLIDWORKS as shown in the below image.