ALL passengers arriving at BWI AIRPORT must claim their luggage upon arrival. AMC does not transfer baggage to or from other airlines. Passengers must then recheck their baggage with their next airline or with us for travel on the Patriot Express flights. **
Passengers must have a physical copy of current travel orders for AMC to keep. Passengers must be in compliance with country travel requirements, please review the travel page below. Passengers who are not movement ready may be denied travel.
Unaccompanied Minor Travel
IAW DoDI 4515.13 Minors between the ages of 10 and 18 years old as of the date of travel will be accepted for unaccompanied space-required travel on Air Mobility Command Patriot Express missions performed by DoD chartered aircraft. The minor must be accompanied to the AMC terminal or gateway by a parent, legal guardian, or responsible adult who will remain with the child until departure and provide evidence that the child will be met at the airport of arrival by a parent, legal guardian, or responsible adult. Minors under the age of 10 are not permitted to travel unaccompanied.
Duty passengers on Travel Orders are to check-in at the AMC counters located on the ticketing level of the main terminal, across from British Airways. Counters open for check-in 6 hrs prior to departure. Duty passengers must be in line NO LATER THAN (NLT) **3 hrs 20 mins** prior to scheduled departure. Those passengers who arrive after the NLT time may not be processed for the flight and will have to coordinate with their losing unit to be booked on the next available flight.
Passengers are responsible for checking travel restrictions of the destination/country traveling to or through. Please check the DoD Foreign Clearance Guide, State Embassy Pages, Country Clearance Page, etc; to verify travel guidelines.
Eligible Family Member: Travel orders and No-Fee passport (Tourist passport is allowed for use in the event that passenger already applied for a No-fee, but it did not arrive in time for flight.) Non-US passport holders: Please check Foreign Clearance Guide for Visa and Sofa Card requirements.
PLEASE EMAIL
305APS.DE...@US.AF.MIL directly or you may also fax your leave form and/or memorandum to
609-253-8823. Please refrain from sending multiple space a requests. We update the system to meet the most current date and time of sign up. Please be travel ready when marking yourself present, meaning all documents ready, luggage available, personal vehicles parked, rental cars returned and check out of hotels.
#47 Authorized veterans with a permanent service-connected disability rated as total and their dependents (when accompanied by their sponsor): traveling in the CONUS or directly between the CONUS and Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, Guam, and American Samoa (Guam and American Samoa travelers may transit Hawaii or Alaska); or traveling within Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands.
All dependents 14 years and older must have military ID cards and all dependents/retirees must have a passport. All dependents under 14 years of age must have proof of DEERS enrollment dependent verification printout. This applies to both domestic and international travel.
If you are traveling on a Command Sponsored letter, (stationed with sponsor overseas) or Non-Command Sponsored letter, (not station with your sponsor while they are overseas), your registration document is valid for 90 days from the date of issuance; however, maximum registration time in our system is 60 days. You will remain in our system for 60 days or until you travel; whichever comes first. If travel has not been completed within the 60-day period, you must resubmit your document for an additional 30 days. You will receive a new date and time of registration. If traveling on a Deployment Verification Letter and your sponsor is deployed, you must provide your sponsors beginning and end date of deployment.
Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 linear inches. Excess baggage is not allowed for space a travel. Passengers may have one carry-on bag and one personal item, that must fit under any aircraft seat.
There is no way to predict the chances of being selected as Space-Available passenger. Space-A travel is governed by DoDI 4515.13. Passengers should reference this document for travel eligibility questions and requirements.
Many of our flights are fully booked or close to fully booked. However, we have never had 100% of our passengers show for a flight. We have passengers who arrive that are denied travel due to not being travel ready (i.e. incorrect/insufficient paperwork, incorrect passport/visa, etc.). We also see passengers on official travel who have been advised to arrive at our terminal without a confirmed seat to attempt Standby travel, which takes priority over Space-Available travel. There are many other factors that play into passenger selection such as: weight allowances, weather, how many passengers mark present for the flight, much of this information is not known until the roll call time.
At this time, Space Available passengers can be marked present the day of flight. Processing hours are notated on our 72hr Schedule. You must be marked present no later than 1 hour prior to roll call. Selection is based upon your travel category and the date and time of your sign up. The time you mark present does not bare weight upon the selection process.
Roll calls are conducted at the AMC ticket counter at least 4 hours prior to departure. it is recommended that passengers arrive 5 hours prior to roll call time, in order to ensure time for processing. Space Available seats are often limited; therefore, passenger planning and flexibility is key to Space Available travel. Please be travel ready when marking yourself present, meaning all luggage available, personal vehicles parked, rental cars returned and check out of hotels.
A traveler who misses or cancels travel arrangements must notify the Travel Management Office (TMO) as soon as possible to change travel arrangements. A traveler must also notify the AO of such situations. A traveler who is stranded while on official travel because arranged transportation was involuntarily canceled must contact the AO or supervisor for guidance concerning lodging or other arrangements. Failure to follow these procedures may make a traveler financially liable for any resulting expenses.
A traveler who misses or cancels travel arrangements must notify the Travel Management Company (TMC) as soon as possible to change travel arrangements. A traveler must also notify the AO of such situations. A traveler who is stranded while on official travel because arranged transportation was involuntarily canceled must contact the AO or supervisor for guidance concerning lodging or other arrangements. Failure to follow these procedures may make a traveler financially liable for any resulting expenses.
A. Service Members. If a Service member is ordered to temporarily return to the old PDS or to an alternate location, then the Service member could be issued TDY orders and may be authorized standard travel and transportation allowances in accordance with Chapter 2. If the Service member is ordered to remain in place or to an alternate location to await transportation, then per diem may be authorized in accordance with Chapter 5, Part A. If lodging in-kind or meals in-kind are provided, then per diem is not payable.
CONTROLLABLE DELAYS: The contractor shall be required to provide the following passenger care to all manifested passengers during all contractor controllable delays: hot meals (if the delay extends over a meal period), billeting and transportation to and from feeding point and billeting.
The USO is located on the lower level of the international pier, beside baggage claim 14. Open 6:00 a.m. - 10:00 p.m. daily, the lounge will remain open with advance notice of a delayed or canceled military flight.
Please Note: All of the terminals at JFK are independently operated. To submit an inquiry to JFK airport or airlines and terminals outside of Terminal 4 please contact the Port Authority of NY and NJ.
We recommend our T4 guests to allow some extra time to reach the terminal. Travelers are also encouraged to pre-book parking 48 hours in advance to guarantee parking and avoid the surcharge by clicking here. Alternatively, parking is available at Federal Circle, and take a transfer from there to T4 with the AirTrain.
MassDOT's Sumner Tunnel is closed until August 5 for repairs. Plan an extra 2 hours of travel time to get to and from the airport and consider taking public transportation. For more information on the project and detours, please visit MassDOT. For information on ways to get to and from Boston Logan, click here.
We are proud to partner with over 40 airlines at Boston Logan International Airport. Our airlines are able to assist passengers with flight bookings, accessible travel, baggage inquiries and schedule or booking changes. See below for contact information as well as terminal locations for all airlines at Boston Logan. Be sure to check with your airline or Flight Status for exact terminal and gate information.
Detroit Metropolitan Airport offers a variety of shopping and dining options in McNamara and Evans Terminal. To contact a specific concession vendor in one of our terminals, please visit our concession contact page.
If you have lost your property at Seattle-Tacoma International Airport (SEA), please contact us! We are sorry that you have lost your property, we will do everything we can to help you recover it. This is the official SEA Airport lost and found service and is free of charge to file a lost property report. Find answers to most Frequently Asked Questions (FAQs) as well as a step-by-step guide on how to get reunited with your things below.
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