Xfinity Hotspot Download Speed
Icaro Hogue
So these scam artist data caps have been hitting me pretty hard the last few months. 1tb is nothing with a 300Mbps/down connection with a family of 5 constantly streaming data. We average around 1.2 Tb per month whitch equals to around $40 a month extra. Not enough to spend the extra $10 for unlimited but over what I'd like. From what I understand is that your modem gives off a sort of public hotspot for guests to use so they don't have access to your internal network, and data used on that hotspot doesn't count toward your cap.
It took a several hours with Tech support to find out that if I use the Unlimited Data plan my Mobile Hotspot data is capped at .6 Mbps or less although Mobile Hotspot data was fast before adding two phones to a Shared account. I was told that must have been an error in the network setting on their end. Using Ookla speed test and Mobile Hotspot data my speed near Atlanta is
.3 Mbps download, less than dialup. If I get off of Hotspot but still on Mobile Data the phone runs the test at 11 Mbps. Why do they limit Hotspot data speed but not Non Hotspot speed?? You cannot accomplish much work at .3 Mbps.
It was suggested I move the Unlimited to Shared plan where I could be full speed on Hotspot. They dont limit Mobile Hotspot data speed on a Shared Plan but they do on Unlimited. I don't see why the should care what your data rate is on Hotspot data. Makes no sense to me when you can run Mobile data Non Hotspot at full speed on the phone but not Mobile data Hotspot. Anyone know of a reason. I had to switch all phone to Shared to get the speed I need on Hotspot. So bottom line there is NO full speed Unlimited Mobile Hotspot data plan.
Hi Dave, if I have good speed say 11 Mpbs running with Mobile Data and I turn Hotspot the data rate drops to .3.. Tech support says that correct but why do they care if I use data as Non hopspot versus Hotspot??
With the Verizon Plan Unlimited, you get a 15 GB/month allowance of 4G LTE / 5G Nationwide1 data for Mobile Hotspot and Jetpacks each billing cycle. Once you've used the 15 GB of data, your Mobile Hotspot data speed will be reduced to up to 600 Kbps for the rest of the billing cycle.
Gary, I am not complaining about the amount of data, and I know Unlimited Xfinity is really 20 Gig, it is the speed I am complaining about. Speed fine on Unlimted plan, Mobile Non Hotspot but super slow on Mobile Hotspot. On Shared speed if okay on Mobile Hotspot.
Xfinity gives 20 GB on the Unlimited plan for the phone before they slow you down, but when you select Hotspot on the phone you are throttled to .6 max even you have used no data at all. Usually around .4 for my area. WHY? They give you 20 GB why do they care what speed you burn it up? Normally the phone does about 8 Mbps in the area I use it but when going to Hotspot mode it drops to .4 Mbps. Xfinity has verified that they do this but so far no one can tell me why. If they have to throttle it by over 90% can't they drop it say to 2 Mbps if you get 8 Mbps non hotspot. It is hard to get much computer work done running at .4 Mbs. Waiting for an answer on why throttle on Unlimited, really 20 Gb, when using Hotspot?
spectrum issues may be another potential root cause but, it will be easier to discard the hotspot on gateway correlation. I always keep a list of networks available on a daily basis on a special log I have on my pc (traditions of an old computer engineer :) ) and exactly when I started noticing the new hotspot from xfinity, the performance problems began, and viceversa.
Comcast has been swapping out customers' old routers with new ones capable of doubling as public hotspots. So far, the company has turned 3 million home devices into public ones. By year's end it plans to activate that feature on the other 5 million already installed.
With two separate networks, each antenna has its own data speed cap. Comcast said the private channel provides whatever speed customers already pay to get (most have 25 Megabits per second). The public hotspot channel is given 15 Mbps and allows up to five people to connect at a time.
"Before this, there was no value in having Internet when you're not at home," Douglas said. "Every time you left the house you walked away from your subscription. But with all these hotspot locations, you can connect to the Internet remotely. Everyone's device is mobile. It makes a lot of sense."
But what if you hate the idea of your private boxes turned into public hotspots? You can turn it off by calling Comcast or logging into your account online. The company says fewer than 1% of customers have done that so far.
Well, there are actually two kinds. There are Wi-Fi hotspots, which Xfinity has set up all across the country at coffee shops, airports, parks, and other frequented public spaces. These hotspots allow people to access a high-speed internet network with their phone, computer, or other Wi-Fi enabled device.
Xfinity Mobile is one of our favorite cell phone carriers because it offers great prices when you bundle TV and phone service together. But we also like that lets you use your phone as a mobile hotspot at no additional cost.
Ever since the new firmware V2.1.3.5 upgrade (which I've confirmed is what my router is currently running), my wifi speed has dropped from 400MBPS to 40 to 60MBPS. I've hard wired my computer to my modem and confirmed Xfinity is pushing around 700 MBPS into my modem (that's my wired speed); however, the wifi is only pushing out 40 to 60, at best. I've been bounced back and forth multiple times now between Xfinity and Netgear phone support with each company blaming the other. The Netgear website says I should be on version RG: V2.1.2.6 for Comcast, but nobody there can seem to figure out how to push it to me (they tried having me download the V2.1.3.5, which I already have).
What's strange is, if I do a speed test through an internet browswer, I should 30-80mbps. However, using the Nighthawk app it shows >300mbps consistently. The 30mpbs is the "actual" speed though, as I'm consistently losing/dropping facetimes, TEAMs video calls, etc.
Restrictions apply. Not available in all areas. Services and features vary based upon service level. Actual speeds vary and not guaranteed. For factors affecting speed visit www.xfinity.com/networkmanagement. Streaming content limited to the U.S. 2023 Comcast. All rights reserved.
Comcast is the largest provider of cable internet access in the United States, servicing 40% of the market in 2011.[15] As of July 26, 2018, Comcast has 26.5 million high-speed internet customers.[16]
At the 2017 Consumer Electronics Show, Comcast unveiled a new software platform for its Arris 1682G and Cisco 3941T/3939 modems, which would offer a redesigned configuration interface, support for remote setup and management via an Xfinity mobile app, and enabling integration of supported smart home devices with other Xfinity platforms such as Xfinity TV. The new platform launched under the brand xFi in May 2017. Comcast also unveiled the xFi Advanced Gateway, a new router designed to facilitate faster Wi-Fi speeds, including support for 802.11ac Wave 2, as well as internal support for Bluetooth Low Energy, Thread, and Zigbee for finer integration with Internet of things devices, and support for an accompanying line of Wi-Fi extenders (manufactured by Plume).[30][31][32][33]
Comcast operates a network of public Wi-Fi hotspots for Xfinity internet subscribers known as Xfinity WiFi, which consists of a mixture of hotspots installed in public locations and businesses, and those generated by supported Xfinity home gateways on an opt-out basis. Users on the "Performance" tier or higher receive unlimited usage of these hotspots after signing in with their Xfinity Account. By default, all dual-band Xfinity home gateways operate both a private network, and a public network with the SSID "xfinitywifi". To conserve bandwidth, these hotspots are capped at 5 simultaneous users. Customers can opt out of providing Xfinity WiFi through either the Comcast website, or by installing a third-party router.[34][35]
Comcast has received criticism for this practice, with critics arguing that the company was abusing customer resources (including bandwidth and electricity) to provide services for other customers, as well as concerns regarding security, and liability for actions performed by users while connected to these home hotspots; in 2014, a proposed class action lawsuit was filed in California, citing violations of the Computer Fraud and Abuse Act and similar state laws for these reasons. Comcast defended the service by stating that the public Wi-Fi is firewalled from devices connected to the in-home network, was designed to have minimal bandwidth impact to "support robust usage", and that customers would not be liable for the actions of other users, as abusers can be traced by means of the Xfinity account they used to sign into the network.[36][37] The lawsuit was taken to arbitration.[38]
In September 2007, a rumor emerged among tech blogs that Comcast was throttling or even blocking internet traffic transmitted via the BitTorrent protocol.[56] Comcast vehemently denied the accusations of blocking traffic, stating that "Comcast does not, has not, and will not block any Web sites or online applications, including peer-to-peer services", and that "We engage in reasonable network management".[57] After more widespread confirmation that Comcast was throttling BitTorrent traffic,[58] Comcast said it occasionally delayed BitTorrent traffic in order to speed up other kinds of data, but declined to go into specifics.[59] Following the announcement of an official investigation by the FCC,[60] Comcast voluntarily ended the traffic discrimination.[61] The FCC investigation concluded that Comcast's throttling policies were illegal.[62] However, after filing a lawsuit in September 2008,[63] Comcast overturned the illegality of its network management in 2010, as the court ruled that the FCC lacked the authority to enforce net neutrality under the FCC's then current regulatory policy. The court suggested instead of its current framework, the FCC move to a common carrier structure to justify its enforcement.[64] As of February 2014, the FCC has announced a new justification,[65] but avoided the more extensive regulation required by the common carrier framework.[66]
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