Garmin Basecamp Software

[Elgin Carmona]

Themore I fight with connecting a brand new Garmin Zumo XT to Garmin Basecamp (Mac version) software I can't help but think either the Zumo XT is a poor quality product and/or the Basecamp software is in some stage of Beta version.

I've spent 7 hours today fighting with what feels like a substandard glitchy product. My new Macbook with Basecamp recognized the ZumoXT on Monday but not Tuesday. And I bought this as an "upgrade" to my Garmin Montana. HUGE MISTAKE

Any help would be greatly appreciated. I've been a faithful Garmin product user (boats, planes, cars and dirtbikes) for over 20 years and this is the first Garmin product that feels buggy and overpriced.

Folks are using the XT with BaseCamp without problems. Ensure Express isn't set to open automatically when a device is connected. Once you've done so restart your Mac. If the XT still isn't connecting check this FAQ

Happy for your success and I like the celebrations....unfortunately for me no such luck yet following the steps. The ZumoXT still says "Garmin.com/express" although Garmin Express no longer auto-boots on computer so that may be good. BaseCamp has yet to find the XT (although it had in the past prior to operating software updates), and any attempt to work in BaseCamp results in a spinning beachball for about 3 minutes. Pulled out a PC last night and loaded all through there. I'm a longtime MAC user but worked a lot easier on PC.

To this day BaseCamp still gets confused by Time Capsule shares and wants to perform the misguided design defect automatic scan of those volumes for Garmin stuff, as if it might be an SD card. But only if your root file system is case sensitive. If insensitive it is hard coded to ignore Time Capsule.

Open Express>Preferences then make sure both both boxes are unchecked ("Always keep Garmin Express running..." and "Automatically launch Garmin Express..."). If Express is running then it won't allow the connection to BC to complete.

I'm using a PC but still Basecamp crashes when I connect my Zumo XT. Express boxes are unchecked. I have restarted everything numerous times. I've reinstalled basecamp and Express twice. The only way to get maps is to copy and paste into the GPX folder of the XT, but even then some routes won't load. I'm going on a cross country trip in May and I need this fixed. Maybe I should try it on my wifes newer PC Laptop. Any other ideas?

Same issue here bobzinger. Trying simultaneously on a Mac (on the Mac it does not recognize the XT, so different problem). What I did so far on the Windows PC was to install the map (through javawa.nl) on the hard drive, but still it freezes after it does recognize the XT. It has 8GB intern memory. So curious to see if there are any solutions coming by here (since the above suggestions did also not work for me).

I have noticed that recently, there have been reports that Basecamp is not working with the Fenix 7X since the recent firmware update, but both seem to have been closed so I cannot add my experiences. I can confirm that this is also the case for me:

Same problem since update. Now I`ve found that the tracks sent draging to the device folder in basecamp go to the gpx folder instead of courses folder and my device can`t never read into that. So now its imposible to load a track to follow

Unfortunately Ive lost also my language folder

My device is a Fenix 7 Saphire Solar

can any of you send the spanish language folder zipped?

TenStopardi y can send you the maps zipped but the file es sure too large.

For those that own a handheld outdoor GPS device, the map will load from the device. For those that have bought maps on a microSD/SD card over the years for their handheld device, the map will still load through Basecamp.

If you are asking how to load a map that is licensed to be used on your watch, the map will not be able to be transferred to computer memory to be viewed using Basecamp until the current issue is resolved.

does this mean that any map that we are currently can download as "Garmin Compatible" e.g. OSM or even local Garmin supported formats for trail run, hike etc. would not be usable in the future? These would today be installed on PC/Mac, be visible in Basecamp and sent to the device with MapInstall.

The instructions for importing the maps on the Basecamp wiki suggest that double clicking the .gmapi file will invoke MapManager to import the maps ready for BaseCamp. I am at a loss to where the .gmapi file is - my Mac is also convinced there are none here...

I concurrently downloaded the OSM generic file to copy to the card in my Garmin, but need the detailed maps on my Mac to plan my routes. The global basemap does not have any usable detail for Thailand.

Up till I upgraded to el Capitan, i was able to install maps to basecamp on my mac. I tried all the aboveanswers[moderator edit after conversion to comment], but now i'm unable to install the OSM maps on my computer. I wish someone could help,

I have had the same battle for years. Every time I take a 'trip' (yearly) I stress because I cannot load maps from OSM to garmin with mac. I even stumbled onto a OSM thread about my case (my screenshot) from oct 2008...I recognize the setup. STILL can't do it correctly and spend more time than my vacations trying to get it to work. Pretty sad. I can get the gmap, but not the .img...hit and miss. I am about ready to give up on maps and just use my topo that i have.

OK. After file is unzipped, create a new folder. Give it the same name as GMAP folder. Move Gmap folder inside new folder. Then add .gmapi to the name of new folder. That will change it to a gmapi file. Double click it and install.

This is the answer that worked for me. The new folder can't have an extension in the name because you won't be able to add the .gmap folder if it has one. After putting the .gmap folder into the new folder you created, give that new folder the same name as the .gmap folder but with .gmapi as the extension. As Trint Cole describes :-)

You need to download the "osm generic macosx.zip" and this will extract to the file "OSM generic routable(THA_19-01-2015).gmap" and that when double-clicked will install on the mac using Garmin MapManager.app I think and Basecamp on the Mac will load it fine. It worked for me ok.

You may have downloaded the Windows or Linux file by mistake or got amongst the "Nullsoft Scriptable Installer script used to create the BaseCamp/MapSource installer." which is probably a Windows thing?

I am using el capitain. I have followed the renaming new folders advice above, and still nothing good. Finder simply opens the new folder.gmapi when I double click, Basecamp browser launched from 'Import into My Collections' also simply opens the folder and leaves the 'import' button greyed out. Should I be using a different command from within Basecamp? Do I need anythign else installed on the MAC to make a double click in Finder work? My maps were created by garmin.opensetreemap.nl, and I am using the OSX.zip

I finally found a solution. Actually still cannot import directly in basecamp as i used to but......!!!!!! After about a year of no more new OSM maps on my basecamp (mac osx el capitan), I just installed a new map for the first time again. :-)the solution for me is: don't import into basecamp (I stopped trying, none of the above helped me and couldn't find a solution). Instead: paste the map directly into the gps, then connect the gps to the computer and basecamp imports the map from the gps.

Sounds like you're trying to run the install file and not BaseCamp itself. If you've installed BaseCamp correctly the shortcut to launch it should be "C:\Program Files (x86)\Garmin\BaseCamp\BaseCamp.exe" on a Win10 system.

thanks verry much my mistake thanks just bought garmin gps 66s used for years etrex 10 basic still got lots off problems too get gpx files too my topogbpro map on base camp not so easy gpx transfer and see it working but thanks again

Hi when I attach a route I have created to an email I click onto export selection and it is saved to my documents then I attach it to my email however when I open the attachment to check it every route in my collection loads up how can I just send the route I have selected and not every other route in my basecamp

It sounds like you may have exported your entire My Collection instead of a single item. You would want to highlight the specific route you want to export first, then select File > Export > Export Selection. This article from our Support Center explains the process and options available when exporting data from BaseCamp: Exporting User Data from BaseCamp or HomePort

Sorry but without more detail on which device you're talking about its impossible to answer. Also this is the BaseCamp forum. Please either start a new thread in this forum if BaseCamp is involved or in a more appropriate forum if not. Closing here.

I am a brand new user of this forum and a fairly new user of a Garmin GPS, so please be patient with me.

In the past, I managed to download maps of European countries from the Open Street Map web site ( ) and lately from the Freizeitkarte web sites (for instance Germany from -osm.de/garmin/de/deutschland.html)).

I like the latter better because they come standard with elevation profiles.

I install these downloaded maps in BaseCamp (where I prepare hikes) and from there I export the tracks and maps to my Garmin Oregon 700.

So far so good.

We are planning a trip to Patagonia and I would like to prepare dayhikes the way I do it for European trips.

I could download a combined map of Chile and Argentina from

This map does however not only not have elevations it does not have any small tracks and trails either.

I could also download a map of Argentina from

This map has some (most) of the trails in Argentina but no elevations.

This map shows also some roads in Chile but no trails at all and no elevations either.

On the website of Open Street Map I can find a map for Chile ( ) and from Argentina ( ) or even for Patagonia ( ).

All these maps are great. They show a nice level of detail, have elevations and show all trails.

My question is however: how can I donload these maps to install in Basecamp and from there on my GPS.

Thanks for pointing me in the right direction for a simple method (I am not a computer geek)

Patrick

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