Re: Adobe Reader Problems With Windows 10
Latrina Cobbett
I have windows 10 and acrobat reader DC. Acrobat will not open, just spins and then stops. PDFs will not open unless I open through email. I have tried uninstalling and reinstalling, I have tried trouble shooting. not sure what else to do. I have read other threads that suggest opening Acrobat and changing settings but I cannot even open to get to settings.
We're sorry for the trouble you had with Adobe Reader, please reboot the machine once and use Acrobat cleaner tool to remove any corrupt and conflicting installation files Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
Hi Anan Sri, I did what you mentioned but it still does not open. I have Uninstalled, reinstalled multiple times, applied compatibility, watched multiple tutorials but it is not opening. I have to use pdf for my office work, please help me fix this problem.
The same problem. As can be seen in Task Manager, the program has started up, but not the graphical interface, nothing is displayed on the the screen. Compatibilty setting (Windows 8 ) solved the problem.
Link for Cleaner tool do not work & could not find it. Second time in 1 month that Adobe will not open. Compatibility is set for Windows 8. Will not change - Do No Open with Protected Mode Disabled is marked. When try to change it pops up -"Adobe Acrobat cannot Open in Protected Mode due to an incompatibility with your system configuration." I have already uninstalled & reinstalled this program. Please advise.
hi. i read your response. I have windows 10 and my PD f's are being saved to Microsoft edge. I decided to purchase adobe acrobat user guide because the Adobe Reader I had would only allow me to read and I wanted to be able to edit my pages for move the pages around in my document. However I did everything that you told me but it won't show me a compatibility under the same category that you mentioned it doesn't have compatibility under properties so I'm wondering what to do from there
Hi, I have the same issue. I have Adobe CS. All programs work, apart from Acrobat. Very annoying. Tried all above, and lots more (de-install / install 2, 3 times) hoping for fixes. Adobe must know of this issue. Where's the fix?
was having same problem, did everything that was suggested, cleaner, re-install etc... still had same issue. sigh... was getting really frustrated been trying to find a solution since we updated to windows 10. anyways for the heck of it, i clicked on "run compatibility troubleshooter" (from the properties of Adobe icon) then "try recommended setting", now i have done this before, but it always suggested i try compatibility with windows 7, this time it suggested windows 8..... and Hallelujah, it works!!
I have the same issue - since last week. I can only open Acrobat DC as administrator, ok I can't even open it via this method anymore... and all of the above fixes didn't solve the problem. I have un- and re-installed the program through Creative Cloud, and now when I click on a pdf-file from inside filemanager, it says it cannot find the file!
It started as failure to open PDFs; I uninstalled and reinstalled AR DC, still PDFs on emails in MS Outlook would not open. Then I tried to open PDFs in Documents folders - got a message "Windows cannot find [file name clicked on]. Make sure you typed the name correctly then try again". I got the Adobe Cleaner which cleaned up and uninstalled AR DC; reinstalled it again from Adobe website. Still cannot open any PDF anywhere with AR DC. But can open PDFs perfectly OK with Avast Browser and Google Chrome. Then found I cannot even open AR DC as a free standing program by clicking in program list, and right clicking does not offer an 'open' option. So completely stuck! Help please.
I'm hoping this post will add tot the noise and hopefully get attention drawn this way sooner. Have tried every fix mentioned in this thread. Have even messed with my registry, which I rarely do, based on other threads for simillar problems. I have regular desktop Acrobat DC installation so I can use it when I have no connectivity, which is often. This is a crippling problem that just started two days ago for me. Probably based on a windows update.
OK, I have been struggling with this same issue for weeks and, at least for me, have come upon a solution. Find the Acrobat DC icon on your desktop or from within the directory where the program is located. Right-click and choose "Properties". Click "Compatability" and check the box to enable it to run in compatibility mode for Windows 8. Click "OK" and then try to open Acrobat DC. It should open right up....at least it did for me. Hope this helps cuz Adobe damned-sure ain't doing nothin' to address this problem!
I, too, have just started to have this problem (started around June 8, 2020): when trying to open any .pdf file, I get the error message, "Windows cannot find [file @ location]. Make sure you typed the name correctly, then try again." Am using Windows 10. Have used Adobe Acrobat and Cleaner Tool, reinstalled from provided download, ran as administrator, etc. I too, am keeping Acrobat Reader as a stand-alone from the Creative Cloud, because my Internet is very spotty (thanks, AT&T!). But still does not work! Please fix this or put some fire under Microsoft's ass to get it to work.
I am having a similar problem on Windows 7. I had 9.3.3 installed, but it was having problems with Chrome. I thought it might help to reinstall it. I uninstalled it through the control panel, but noted that it did not ask for a reboot so didn't do one. Using Chrome I then downloaded and reinstalled 9.3.3. However, the installation does not seem to complete. I tried again using IE8. Same result. I tried to download the Windows Uninstaller Utility, but it is now removed and not recommended by Microsoft. Microsoft says to work with the provider of the software. There are many posts like mine on the web. Is Adobe in the process of addressing this problem?
I have also the same problem with installing Reader 9.3 on Windows 7, 64-bit. When I try to install it only goes up to 100% and then nothing happens, if I try anything the computer totaly freezes and I have to reboot. I have tried to install from Adobes homepage and from a CD, same result... It seems that Adobe Reader never installs.
This can be horribly frustrating, I am so familiar with your issue. However, with a little time, you might be able to get to the root of it. For what it's worth, I've found that very few companies "online" are easy to reach with regard to issues like this. I hate to say the Apple word, but need I say more? If you have an iphone, then not much compares to that recent mess....
In any case, for me, this update problem seems to happen with every big launch of software or update that comes out and then all of my settings, throughout my system locally and globally have to be corrected.
I've gone through this twice of recent, and it took me a LOT of patience, and a few days to really get it handled. Perhaps because I'm slow, and can't remember where all of the settings are that require attention, or maybe just can't seem to stop whatever project I'm on at the time to really deal with the update properly. The best advice I can give is to set aside the time (a couple of hours) to focus and troubleshoot from the beginning and avoid multi-tasking when trying to resolve this.
Please look over the forum as many people have resolved their issues with a few tips. I resolved my issue by first removing everything and cleaning up remaining remnant files, then downloading the appropriate programs (flash/reader, etc.), then hunting down the folder where it was loaded (mine was in my temp file as the download manager didn't work), then clicking the exe. file to open and run. Also, my security software was causing conflict for me too (that included browser and virus). I ended up having several downloads sitting in files that I had to clean up because I wasn't sure if I was installing at first, so check that. Other things include clearing your cache, and registry (if you need help, visit Microsoft.com/answers forum....another responsive company) and making sure you do a clean install.
And, just for the record, that probably wasn't the most appropriate choice of reply from the moderator to you, but I still do believe that this product is definitely worth spending the time to fix. Adobe has made working in my field 1000 times more efficient and enjoyable!! Once you get it running, you'll be glad you did.
I'm using Windows 7 64-bit with Google Chrome operating system. I didn't have problems installing Reader initially, but when there was an update, I experienced similar issues as others here. After unistalling Reader in an attempt to resolve, I experienced EXACTLY same issues!
I tried nomophobia's suggestion, it was a footnote in the Adobe install screen too., did this back in August. I haven't had any more problems with Adobe Reader. It was worth the hassle, as the product IS very good.
I'm happy that you were able to get Adobe Reader working in Chrome once the update to version 9.4 was released. Sometimes I wish Chrome wouldn't release so many updates. Right now I've got everything working just right, Reader 9.4 with Chrome browser 8.0.522.215. Fingers crossed that they're no "improvements" from Chrome for a little while, and I can just sit back and enjoy an untroubled user experience!
I realize this is an old thread but recently enocuntered similar issues when installing Acrobat reader on an older computer running Win 7. I downloaded the program version 9.3.3. and it worked fine - link here -reader-9-3-3
Different versions available, the one from the Acrobat site did not work for me (incomplete install, could not find Acrobat Reader folder or any indication it had been installed despite message that install was successful). Good luck.
Having the same issue with me. As I can see old post but now Folder option has been changed into Windows 10. Can you someone suggest about to check about the entry "C:Program FilesAdobeReader 8.0ReaderAcroRd32.exe" /p /h "%1" for windows 10 machine. I have issue with error - Acrord32.exe --- SAP is trying to find Adobe always however remove adobe still getting same error when generate a summary report from SAP. Report generate successfully but getting error msg every time. Action taken - disable security features of SAP and adobe and try to print still get same error. Even removed adobe and delete the entry of Acrord32.exe from registry still getting error.
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