With the same thing happening on both printers, I would look for a software conflict in your system files. The best way to do this is to provide the free EtreCheck report by using the Additional Text option when posting. This will will show the files that are installing on startup without any personal information and we may be able to identify files that should not be running.
When I first installed my HP printer using the HP Smart App it did not print in color. The Smart App was needed to connect the printer to the same Wifi network as my computer, but also installed the HP driver. After going to Printer settings and removing that driver, I added the Bonjour/AirPrint driver and have had no trouble since.
I've MacBook Pro M1 2021 with the latest Sonoma 14.3. I also have two printers Epson XP-8700 and HP Smart Tank 7000 with the latest firmware and SW (installed like 7 times). I bought the HP because my Epson continuously lost the connection to my MacBook Pro M1 and failed to print or scan until Mac was rebooted or the printer restarted (off/of). Having bought the HP I have the same issue. It prints and scans fine for a day or max two until it loses connection to Mac (error code: failed to open a connection to the device (-21345) - same with the Epson). Switching off the HP or rebooting the Mac are the only ways to get both, the printing and scanning back (for a day or two). AirPrint on HP IP address works (also in colour) but no scan. I can connect to the HP printer through the HP Smart App but only to print (also the app sort of sucks ... for a lack of better description ...). I've been in touch with the Epson and HP support and Apple support the last, but in vain. No-one in any of these offices have a clue what's going on. I'm only happy they're not designing SW for airplanes ...
My Smart Tank 530 printer is connected to my laptop wirelessly and has been working for over a year and half. With frequent windows updates (Windows 10 - build 21H1 19043.1165). The printer driver has disappeared. I have uninstalled and re-installed HP Smart program several times but same problem in the end. My iPad and phones are able to connect to the printer via HP Smart easily.
AirPrint is a technology built into most popular printer models, including those listed here. With AirPrint technology, it's easy to print full-quality photos and documents from your Apple device. AirPrint features include easy discovery, automatic media selection, and enterprise-class finishing options.
The printers, print servers, and USB-only devices listed here are provided by each manufacturer and updated regularly by Apple. If you don't see your model, check with the manufacturer for more information.
To use AirPrint, you don't need to install an app, additional drivers, or other software. Just connect the AirPrint printer to your Wi-Fi network, then choose it in the print dialog when you print from your Mac or print from your iPhone or iPad, for example.
Similar to AirPrint printers, these USB devices allow you to print or scan without having to install additional drivers. Because they require a USB connection, they support driverless printing or scanning only from Mac computers.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
I now use a PC (of the lab where I work now) on which I have successfully installed Arch Linux not long ago. I want to connect to the HP printer there, already connected to the Ethernet of the lab. The printer is a "HP Color LaserJet M552".
When I tried to print some document, no printer was found. I ran sudo hp-setup (as advised here: Configure your printer using hp-setup). A dialog box appeared, which asked me for "PPD" file, and I don't know where it is and what it is for.
Meanwhile, I was prompted to choose a PPD file. The default folder for me to choose is /usr/share/ppd/hp, but when I choose anything, the box is still empty, saying I should choose a file. The printer name is shown, so I think connection is fine.
The library hplip from pacman and the driver plug-in installed via hp-setup -i have to have the same version, otherwise you'll be unable to print and see this error message in your systemd journal (inspect it with journalctl -e):
I solved this by changing the printer's connection. Using the CUPS web interface mentioned before, I selected my printer and clicked "Modify Printer" in the drop-down list. Here, I changed the connection from
This error persisted when calling sudo hp-setup -i and I'm not sure the printer is supported anymore by HP for Arch Linux.I've since ditched the HP LaserJet P1102 and got a Brother DCP-L3550CDW whose monochrome printing feature worked out of the box on Arch Linux 5.3.12: In system-config-printer, I selected "LPD/LPR queue 'BINARY_P1" as the connection and "PCL Laser" as the driver. I used this driver to enable color printing.
Initially I installed KDE on Arch Linux. After many hours of trying to configure my HP LaserJet professional, I reinstalled Arch Linux with the Xfce desktop. Pacman installed hplip and wget. Check with the ArchWiki to make sure all the dependencies are installed. Update the system frequently. Make sure your printer is visible to your system. I rebooted three or four times. Finally, I was able to print. Final thought. It seems that Arch needed wget to communicate with HP, while "hp-setup" did its job. Final suggestion: Never buy an HP LaserJet professional that needs an hplip-plugin. I'll never do that again. Good luck.
This driver is available in the HPLIP Printer Application HP Linux Imaging and Printing (HPLIP) is an HP-developed solution for printing, scanning, and faxing with HP inkjet and laser based printers in Linux. The HPLIP project provides printing support for over 3000 printer models, including Deskjet, Officejet, Photosmart, PSC (Print, Scan, Copy), Business Inkjet, Envy, NeverStop, Smart Tank, Tango, DesignJet, (Color) LaserJet, Mopier, Edgeline MFP, and LaserJet MFP. Note that most HP models are supported, but a few are not. See Supported Devices at the HPLIP website for more information. HPLIP is free, open source software distributed under the MIT, BSD, and GPL licenses. HP does not provide formal consumer or commercial support for this software. HPLIP contains two flavors of the printer driver. The default driver is the CUPS Raster driver "hpcups" and as alternative the older IJS-based HPIJS driver is still available, but its development and support has been discontinued. In addition there are ready-made PPD files for all supported PostScript printers, so that they get used in PostScript mode. HPLIP ships updated PPD files for all HP printers and both driver flavors. Therefore we do not provide PPD files here. For non-HP printers which work with HPIJS we provide PPDs via the driver entries "hpijs-pcl3", "hpijs-pcl5e", "hpijs-pcl5c".
HP Smart Tank 515 is a suitable choice for users who need a multifunction printer capable of wireless printing and equipped with an ink tank unit large enough for printing thousands of times for every single refill.
Smart Tank is simply a marketing term used by HP to refer to the ink technology widely known as ink tank. Instead of relying on disposable ink cartridges, HP Smart Tank 515 uses a built-in ink reservoir that can be refilled.
The ink reservoir is integrated into the body of the printer. When the ink runs low, users can refill it with ink from a bottle. Due to the larger size of the reservoir, it can hold a higher volume of ink than a cartridge, so the refills would be less frequent. It means that users would have more time to finish their works simply by replacing their cartridge-based printers with HP Smart Tank 515.
HP Smart Tank 515 is capable of printing pages at the speed of 22 A4 pages per minute for black printing and 16 pages per minute for color printing, both on draft mode. The first page out time is 14 seconds for black and white A4 pages, and 21 seconds for color A4 pages.
HP Smart Tank 515 supports mobile printing, copying, and scanning. By using the HP Smart app, or Apple AirPrint, or Google Cloud Print, users can perform any of the tasks from anywhere. The mobile printing features Smart Task which allows users to simplify repetitive tasks with shortcuts that can be customized.
100 sheets is the highest amount of papers the input tray can hold and 30 sheets is the maximum number of papers the output tray can receive at a time. Even if users need to print more, the limits should not be a huge issue.
By using HP Smart Tank 515, not only users can save the ink cost, the productivity level can be improved too. These two benefits are highly attractive to those who keep looking for ways to improve their efficiency at work without having to spend money more than necessary.
While the ink tank is designed to reduce the ink cost and provide as much ink as possible, the HP Auto-Off Technology reduces electricity cost by turning off the machine automatically when the condition is met. You can click the link below to download HP Smart Tank 515 Driver for Windows:
The HP Smart Tank 7602 ($349) is a moderately priced multifunction printer that offers very low ink costs, fast print and copy speeds, and a few office-friendly features. However, after using and testing one myself I'm disappointed by the frustrating software, small touchscreen and photo print quality.
The HP Smart Tank 7602 isn't quite good enough to hang with the best printers on the market, but it's a speedy multifunction that could be handy in a home office. The 35-sheet automatic document feeder (ADF) eases multipage copying, scanning and faxing. Up to 100 sheets can be stored in the fax memory.
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