Emotional Intelligence Ebook
Meinard Hartmann
This eBook explains why managers across the globe have embraced emotionally intelligent leadership. Successful management is all about getting work done through other people, some of whom you have no direct authority over.
It describes the core competencies of emotional intelligence - self-awareness, self-management, and social awareness. It shows how to identify strategies and opportunities to apply emotional intelligence in your role. It outlines how to choose perceptions and behaviors that will lead to positive outcomes.
This eBook explains why managers across the globe have embraced emotionally intelligent leadership, an idea that is now used routinely in almost all businesses and professional training programs. Successful management is all about getting work done through other people, some of whom you have no direct authority over. This is directly correlated to your success in self-awareness, self-management, and social awareness, all of which are essential elements of emotional intelligence.
Innovation, by definition, requires change, and that often stirs up a host of unexpected emotions. In this ebook, AWS Worldwide Head of EPIC Leadership and Founder of EQ at Amazon, Rich Hua, outlines the vital role emotions play in your workforce's ability to innovate, and how developing your own emotional intelligence at work can foster an increasingly innovative culture in your organization.
67% of the abilities deemed necessary for superior performance in leaders are emotional competencies, and emotional intelligence in senior executives is a better indicator of future success than previous experience or intelligence quotient (IQ).
In his defining work on emotional intelligence, bestselling author Daniel Goleman found that it is twice as important as other competencies in determining outstanding leadership. If you read nothing else on emotional intelligence, read these 10 articles by experts in the field. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you boost your emotional skills--and your professional success. This book will inspire you to: Monitor and channel your moods and emotions; Make smart, empathetic people decisions; Manage conflict and regulate emotions within your team; React to tough situations with resilience; Better understand your strengths, weaknesses, needs, values, and goals; Develop emotional agility. This collection of articles includes: "What Makes a Leader" by Daniel Goleman, "Primal Leadership: The Hidden Driver of Great Performance" by Daniel Goleman, Richard Boyatzis, and Annie McKee, "Why It's So Hard to Be Fair" by Joel Brockner, "Why Good Leaders Make Bad Decisions" by Andrew Campbell, Jo Whitehead, and Sydney Finkelstein, "Building the Emotional Intelligence of Groups" by Vanessa Urch Druskat and Steve B. Wolff, "The Price of Incivility: Lack of Respect Hurts Morale-and the Bottom Line" by Christine Porath and Christine Pearson, "How Resilience Works" by Diane Coutu, "Emotional Agility: How Effective Leaders Manage Their Negative Thoughts and Feelings" by Susan David and Christina Congleton, "Fear of Feedback" by Jay M. Jackman and Myra H. Strober, and "The Young and the Clueless" by Kerry A. Bunker, Kathy E. Kram, and Sharon Ting.
Save 30% off the individual component prices when you order this paperback + ebook collection.
Successful leaders and superior performers tend to have superb emotional intelligence skills. The most intriguing aspect of emotional intelligence is that it is not fixed. With a little hard work and some ambition, emotional intelligence can be developed over time.
One of the core elements of making teamwork work is empathy. Employees must be able to not only know how to navigate stressful situations and see things from different perspectives but understand how to manage their own emotions. This eBook by EI walks you through how to foster emotional intelligence in your L&D programs, as well as why it's such a crucial aspect of employee development.
Are co-working conflicts erupting in the workplace? Do you notice that an employee's stress levels are rising over seemingly common issues? These may be signs that it's time to make the most of emotional intelligence to personalize training and help team members communicate more effectively. Emotional intelligence is all about acknowledging and managing emotions in a healthy way. Instead of losing their cool when someone makes a remark or making comments that might offend a colleague because they're simply unaware that it's insensitive, employees with a high EI know how to handle situations tactfully and with a clear understanding of how their actions or behaviors might be perceived by others.
What are the benefits of creating learning experiences that center on emotional intelligence? How can your organization develop L&D initiatives that are relatable, relevant, and engaging? Here's a brief glimpse of what you'll find in this guide by EI:
The first book on emotional intelligence (EI) written for nurses, this comprehensive resource delivers both the theoretical knowledge and practical skills to improve patient outcomes. Authored by one of the foremost experts in EI and nursing, the text discusses the foundations of EI and shows how EI skills can and should be applied to any practice setting in nursing. Using core concepts of EI and evidence-based research, this publication discusses the implications of EI on key nursing challenges such as burnout, patient safety, staff retention, conflict management, ethical decision-making, quality and safety, and wellness.
Emotional Intelligence in Nursing addresses the application of EI skills in various arenas of clinical practice and in advanced practice nursing roles. Each chapter contains one or two case studies featuring a nurse or care team at a crossroads event. Sometimes the clinicians in the case studies use EI skills; sometimes they do not. The case study is then analyzed through the lens of the four basic EI abilities, highlighting key practical takeaways for the reader to absorb and incorporate into their own practice to provide better care for themselves, their care team, and their patients.
Springer Publishing is a uniquely responsive healthcare education and exam prep company specializing in nursing, social work, and behavioral and health sciences education, certification, and licensing exam prep materials. In collaboration with expert authors and educators, we create engaging and accessible digital and print textbooks, clinical references, exam prep tools, instructor resources, and journals. We are champions of growth in these professions, knowing that our work together advances careers, improves outcomes, and impacts lives.
Sales leaders might be underestimating the power of emotional intelligence. In this compelling episode of the Sales Code Leadership Podcast, Kevin sits down with Colleen Stanley of Sales Leadership Inc. to delve into the strategies sales leaders can employ to recognize and prioritize emotional intelligence during the recruitment process. Emotional intelligence, or EQ, can take
Colleen shares her unique perspective on the interplay between emotional intelligence and theart of sales, discussing her influential books and her extensive experience in training salesprofessionals. Explore the nuances of virtual selling, the crucial role of empathy, and thestrategic adaptation to ever-evolving challenges. Delve into the world of sales leadership,resilience, and effective communication strategies that
By understanding and increasing your SEQ (social and emotional quotient) your people can set the right foundations for greater success in every area of their lives. Social and Emotional Intelligence is essentially a measure of the ability to understand your own emotions and those of other people; and to use this intelligence to guide your thinking and behaviour. It relates to competencies that can be learned and improved by everyone.
Social and Emotional Intelligence is the ability to be aware of your own emotions, and the emotions of others - in the moment - and then using that information to manage yourself and manage your relationships.
This proven training and certification program was written and developed specifically for coaches, trainers, HR leaders, and consultants to equip them with the knowledge, skills, techniques, and tools to assess client strengths and development needs in social and emotional intelligence and coach them in 26 key social and emotional intelligence competencies.
Easy to consume video modules and lessons, supported by implementation exercises and online conversations with a master trainer and coach. You start with Self Awareness and then navigate your journey through the 4 quadrants and 26 competencies at you own pace.
Engaging 90-minute group training and coaching modules that can be put together to create a regular series or a half-day, full-day and 2-day event. Not just information, each module is well supported by powerful implementation exercises and participant discussions with an accredited EI master trainer. Your workshops can be delivered in-house, online, or as a combination of both. Contact us today to discuss your unique needs.
Long term change can only happen when you are in an environment of support and accountability. Whether you just want some awareness, or you are ready to put your learning into action, we have coaching packages that evaluate using the most comprehensive EI assessment, engage with a personalised action plan, educate through implementation exercises and empower through regular coaching conversations.
Emotional intelligence in Leaders (EI) is a crucial skill for effective leadership. Leaders with high EI are better able to connect with their employees, build trust, and create a positive work environment.
According to Harvard Business Review, 90% of what sets high performance apart can be attributed to EI. It is no surprise, then, that emotionally intelligent leaders are generally more effective than those who are not.
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