Internet and Electricity

[Mada Seghete]

Hi guys,

I tried to call Comcast today and get internet and it looks like you guys never shut down the service. Do you have any info on that? Is there a modem that is still there?

Also, what should we do about electricity? When does it get shut down?

Thank you!!

--Mada

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Mada Seghete

MBA Candidate, Class of 2014

Stanford Graduate School of Business
607-351-2027 | mseg...@stanford.edu | skype: madalina.seghete

[Jen Kessler]

Comcast is confused. I will call them. Internet and Cable were shut off on 6/28, and we shipped back the cable box and remote (the modem was Savannah's).

 

For utilities, go to https://myutilitiesaccount.cityofpaloalto.org

You can manage the whole thing online. I don't think you even have to call them.

We stopped paying utilities as of 6/28...you should get that set up soon so that they don't shut things off.

 

Good luck and please let me know if you have any more questions

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Jennifer Kessler

MBA Candidate, Class of 2013

Stanford Graduate School of Business

kessler_...@gsb.stanford.edu | 310-613-7737

[Mada Seghete]

That would be so awesome Jen!

Thank you so much! Could you let me know once you call them so I can call them back? Thanks again!!!! I really really appreciate it. Life is hard without internet :(

--Mada

[Jen Kessler]

Just spoke to them. The guy who filled out the cancellation request never submitted the form (lovely). Now, though, it has been submitted. The lady I spoke to said that you can call anytime now to get your service set up. If you still run into any issues, let me know.

[Mada Seghete]

Awesome!!!! Thank you so so much!!