Hi Antonio,
I'm sorry you are experiencing these problems.
In this case Luigi of Made in Italy is the person who should answer to this question, as in Lelylan we can easily solve the cloud connectivity related problems, but not the hardware connectivity ones.
Anyway, the Lelylan hardware team is now making some tests and we'll get back when the problem will be solved.
For the moment what I can tell you is that for our internal tests we used a linux machine and the following board settings.
- Tools > Board - Arduino Pro or Pro Mini
- Tools > Processor - ATmega328 (3.3V, 8MHz)
Please, let us know if they work.
We're looking forward to make this piece of hardware work for everyone.