Ifyour washing machine is experiencing problems, it may show a code on the display. Each code indicates a different issue with your appliance and can often be fixed without calling an engineer. Use the tables below to identify the cause of your code and any possible solutions.
If you see a check code that isn't listed then try consulting your user manual. If you have tried all possible solutions and the problem persists, please contact your nearest Samsung Service Centre or book a repair from an engineer.
If you are after solutions for incorrect language on your washing machine read our FAQ on how to change the language on your laundry U washing machine to set your washing machine to the correct language.
There is an irregularity in the electrical current being supplied to the washer. A PF (Power Failure) Error will also occur if the power went out before the washer powered itself off (such as an outage), the washer getting unplugged, or if the circuit breaker trips. Models that are not in their country of origin may display this error code because power grids and their regulations vary between countries.
The washer has detected an over-sudsing condition and will stop for a short period to allow the suds to dissipate. The cycle will automatically continue afterwards, although the code may flash again at the end of the cycle as a reminder.
The current load in the washer is unbalanced inside the tub. A Ur code (Unbalanced Load Retry) means the washer is going to try to add more water, try to balance the load, and then try the spin cycle again. This will extend the length of the cycle. A Ur code does not mean that there is an issue with your washer, it's just there to tell you what's happening.
Calibration mode is used to recalibrate the weight detection of the washer. Weight detection is used to adjust the water amount used per cycle. It's a step typically performed at the very end of installation.
Calibration mode will rotate the tub or drum back and forth for 1-3 minutes and then end by itself. However, Calibration mode will not calibrate correctly unless the washing machine is empty. If there is something in the washing machine, remove it and then run Calibration mode again with the washer empty, so your washer is properly calibrated. See our article on washer installation or your user manual for instructions on Calibration mode.
The washer is downloading an update. During the update, the controls will not respond, including the dial. Updates take about 15 minutes and the message will disappear when the update is complete. Keep the washer powered on while the download completes.
Some models of washing machines don't have a digital display, so when it's time to display an error code, they will use blinking lights instead. The combination of blinking lights determines what the code is. However, since lights may blink as part of regular use, you should really only consider this an error code if the washing machine also isn't working normally, such as stopping mid-cycle.
This is not an error. The Self Clean LED will blink after a certain number of washes. This may vary slightly between models based on the size of your washer. Although you do not need to run a Self Clean cycle immediately, we recommend that you run one at your earliest opportunity.
Other light combinations (if they are accompanied by an issue with the washer) typically relate to sensors or the electronic components in the washer reporting that they are not working correctly. Here are a few examples:
Seeing error codes on your Samsung washer can be confusing. Understanding what they mean and how to troubleshoot them can save you time and hassle. Our guide provides essential tips to decipher and address common error codes, empowering you to efficiently resolve issues and keep your washer running smoothly.
Samsung washer codes appear in the digital display of the control panel when the electronic control detects a component failure. Models without a digital display will use blinking lights instead. The combination of blinking lights indicates the code.
When you see one of these codes, make sure that the water supply faucets behind the washer are fully open. Check for frozen water fill lines in the winter. Unplug the washer, shut off the water supply faucets and disconnect the fill hoses from the back of the washer to check for proper water flow. If water flow through the hoses is inadequate, have a plumber repair the water supply to the faucets.
If water flows okay, check the inlet screens on the water inlet valve assembly. If the screens are clogged, have a Sears Home Services Technician replace the water inlet valve assembly rather than cleaning the screens. Cleaning could allow debris to enter the valves, resulting in the valves sticking open and causing a flood.
Seeing these error codes means that you likely have the hot and cold water fill hoses reversed: nF1, 4C2, 4E2, CE, and 14C2. Most of the time, you can clear this type of code by connecting water fill hoses correctly.
You can sometimes free up a stuck button on the control panel by powering off the washer and firmly pressing every button on the panel. While pressing each button, work it back and forth to possibly free up stuck edges before releasing. Power the washer back on.
A CL code will appear Child Lock mode is on and you open the door while water is still in the washer tub. To clean this code, turn off the Child Lock or turn the washer off and then back on.
Powering off and unplugging the washing machine for 3 minutes may clear these codes when they appear in the display. If the code reappears when you plug the power cord back in and use the washer, it will likely need to be serviced by a technician to fix the problem.
Hi there. Did you get to the bottom of the problem with your machine? Mine is doing exactly the same as what you have described. No error codes whatsoever but definitely not heating the water at any setting?
It would be best to get in touch with the Home Appliance team about this error code, @AdamPD. You can contact them on Live Chat or by calling the number 0333 000 0333. The team will be happy to assist you with this.
Rather brilliantly, our washing machine did exactly the same thing, precisely 19 days (yes, 19 days) after the 5 year warranty period expired. Samsung not interested ("tough luck" is what I was told). Cost of PCB appears to be anything up to 200, ie totally uneconomic to repair when we can get a new machine that will probably last longer, for about 300.
I'll never touch Samsung again.
Two months after the 5 years extended warranty expires, I now get this UC error code which is likely pointing to a PCB replacement. Is this a scam that big companies like Samsung use to reel people in???. This needs to be looked into deeper. the Washing machine cost me almost 500 and now I'm looking at over 300 to repair this. I might as well go buy one of those lesser known branded products. At least they will last longer than these scammers.
From reading around the subject, it would appear that the issue is due to a capacitor on the board failing: the waste of having to replace a full board because a single component has blown is disgraceful, and I imagine that thousands of these machines are being dumped because a tiny 1 component has failed.
I'm afraid this is the reality of the world we live in, despite all the laudable efforts of environmentalists - huge companies like Samsung (and all the rest of them) perpetuating vast quantities of waste to secure vast profits for themselves.
My Samsung front loader washing machine eco bubble 9.0kg has just started pausing itself partway through the cycle - no rhyme or reason and why and sometimes several times per cycle. Nothing has changed/it hasnt been moved. The only way of restarting is just to press the pause again. Is someone able to give me some advice/guidance.
I've also posted in another thread about this - with some digging about it would appear this seems to be quite a common issue on ecobubble washing machines. My washing machine keeps stopping itself with no error message - would appear Samsung would have a bit of an issue that they need to give a response to here. An expensive washing machine which is apparently of a high quality build standard should not stop working at 3 years old. I phoned them but was only offered a 25% voucher to buy a new machine or pay for an engineer to come out. Not good enough Samsung!
The local Technician came round and he said it was the level sensor was the issue. however, i have just changed it and it is still pausing. I am going to try changing the PCB if i can get my hands on one to see if that is the issue or not .. Will let you guys know once i eventually get to the bottom of it..
Please do let us know how you get on if you manage to get your hands on a replacement PCB. I'm at my wits end with mine now! And the complete silence from Samsung from what is clearly a fairly common fault judging from here, various other sites and videos on YouTube!
Hi again, OK, I changed the PCB and it seems to be working now, there is a diagnostic page, IF you hold your fingers on Spin and options then power up it will go into that page. you can then rotate the selector until you get to TST. Then press start, mine was showing a 3E2 error code, This is the motor error or motor driver, which is on the PCB. I am doing a drum clean cycle at the moment, and will update this once its finished if there are no issues.
I had the same problem ... the filter in the front for the evac pump had a penny, a nickel, lots of calcium and lint like material.. cleaned it with vinegar and she is bow working like a new one ! Just lower access plate unscrew to the left. I had to line filter up to replace. Clockwise ofc!
Unplug the washer for 2-3 minutes. If the fault is displayed because of an electronic glitch, or communication issue, unplugging the washer for several minutes may possibly reset the electronic panel. Make sure to leave the washer unplugged for at least 2-3 minutes. Leaving unplugged for that long will allow the capacitors located on the printed control board will discharge. letting the capacitors completely discharge is the best way to reset these electronic control boards.
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