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Asia Jordan
I have the same problem. Internet signal good. When I go to settings and network, it indicates a green check for internet and wireless. I can use the internet on my laptop. In fact I am typing this on my laptop now. But when I try to use any of the Roku apps such as netflix, AmazonPrime, YouTube TV, I get messages like "failed to load content", or "no internet connection." I have unplugged and plugged everything multiple times. We have two Roku devices on different TVs. Same problem on each. I swapped out one Roku for an Apple TV box and had the same problem. I see that no one actually helped the prior writer. Has anyone had the same issue. Any ideas?
Didn't work for me. 3 devices, nothing changes, did all the steps. Internet went out and now I feel like I'm back to square one looking for a streaming device. Really need on call customer service, feel like searching through this page is pointless because of so many issues.
Greetings from the Roku Community, and thanks for keeping us posted!
We'd love to investigate this issue further. May we know how far your Roku device is from your network router? Did we recently make any changes to your network or network provider? How many devices do you have connected to your network right now? (e.g., TV, mobile phone, laptops, computer) Do you have cellular data so we can try connecting your device to your hotspot?
I have made no changes to internet services, no new equipment and have had Roku for about 4 years. There is a "not connected" error message. This has never happened before. The TV and modem have not been moved. There hasn't been a problem until 2 days ago. We have rebooted everything - router and Roku - Roku more than once. There are 2 bars out of 3 on the internet connection on the laptop - which has always been enough to stream in the past (I can stream Prime directly from the laptop). Have there been changes with Roku that require more speed now than last week? Do I need to upgrade the internet service speed?
A warm welcome here in the Roku Community!
We will be more than happy to take a closer look into this issue that you're having. Could you provide us with the serial number of your Roku device? What troubleshooting steps have you taken so far?
We have reset Roku probably 3-4 times, turned power off and on a few times, shut down the modem/router, reentered the PW on Roku, moved the TV around - but there was no reason to think that would help, as modem and TV have been in the same place relative to each other since before we had Roku. Perhaps the Roku model is just old and we need a new one.
You grab a snack and a tasty beverage, crash down onto your sofa, pick up the Apple TV remote, cue Netflix, hit play, and... get the horrible 'An error occurred loading this content. Try again later." message. You do, and... same error. Again, and again. You snack turns soggy, your beverage goes flat, and Netflix still gives you nothing but errors and frustration. That was me. Tonight. Until I remembered that a restart fixes just about everything!
Once your Apple TV reboots to the Home screen, go back into Netflix, choose your show, and you should be good to go. Yes, the solution is sub-optimal. Having to reboot, especially if it happens frequently, is super annoying. It would be better if, after the error occurs, Apple TV would automatically kill and cycle the app/connection. But, this works for now. (If only the lack of Netflix content outside the U.S. were so easily fixed!)
Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family."}), " -0-11/js/authorBio.js"); } else console.error('%c FTE ','background: #9306F9; color: #ffffff','no lazy slice hydration function available'); Rene RitchieSocial Links NavigationContributorRene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.
Usually, Apple TV is considered as the most consistent device for set-top streaming. Though being considered as the best one, its performance too depends on various factors including servers of any content channel, your data connection and so on. So if you are dealing with Apple TV "an error occurred loading this content apple tv" or "there's a problem loading this content" and couldn't see videos, there may be number of possibilities for the problem.
This is 100% easy way to fix any problems like there's a problem loading this content when you're facing, there is no doubt that basic issue can be fixed through this way. Simply go to Settings > General > Restart. Or you can hold down the bottom button and menu button for nearly 6 seconds, until your Apple TV restarts again.
If leaving subtitles off doesn't solve an error occurred while loading this content on Apple TV, it is time you check your Internet connection. It may be moderate and very slow. Data travels through various servers before reaching to your Apple TV. And when your Internet connection is slow, you will see Apple TV error loading content. To check if your Internet connection is fine, go to ATV's network test (which is built-in). Follow path Settings >> General >> Network >> Test Network.
Apple TV assumes that all its users need to watch all the things in HD. Look fellas, high-quality is preferable, but what if your Internet is slow? In such cases, SD is the most preferable option. Simply change the video quality of Apple TV by going to Settings >> Audio & Video >> TV Resolution. If 1080p is selected, change it to 720p.
People tend to keep their ATV within an entertainment console, which leads to interference with WiFi receiving signals. And this gives you the content loading error. You can verify the strength of your WiFi signal on your ATV going to Settings >> General >> Network. Usually, five bars are expected to be seen. In case you witness a weak signal, try connecting your Apple TV the router or modem using an Ethernet cable or simply move your ATV.
By default, Apple TV sends data regarding quality assurance to Apple. Even though your privacy is taken care of, the network bandwidth is not. You may have buffering problems due to Send Data to Apple feature. So try turning it off. Go to Settings >> General >> Send Data to Apple.
Are you stilling find an answer to solve loading error on Apple TV? There are many device connected to your WiFi. Some of them may continue to use WiFi even when you are not. For instance, iPhone and iPad download updates when unused. So better keep these devices WiFi off when you are not using them. Simply go to the Settings and find the option where you can turn the WiFi off of these devices.
Further, with help of a USB-C cable, hook up your PC and ATV. Take care to properly plug cable's one end to the PC's USB port and the other to your Apple TV's USB port. This port can be seen below the HDMI port. Make proper connection in order to get your device recognized by Tenorshare ReiBoot.
The latest Apple TV firmware needs to be downloaded online so as to fix the system. Once downloaded, click on Start Repair. This process of repairing will take few minutes or several hours (this depends on the issue though).
In the above article, we have explored various yet simple solutions to solve the issue regarding Apple TV content loading. Though Apple is capable of finding solutions for its product-related issues, Tenorshare ReiBoot will help resolve the problem in no time. It is the most trustworthy method to get rid of any Apple TV errors. Feel free to share any feedback related to above solutions as well as other solution, if any, by commenting below.
Usually, Apple TV is considered as the most consistent device for set-top streaming. Though being considered as the best one, its performance too depends on various factors including servers of any content channel, your data connection and so on. So if you are dealing with Apple TV "An error occurred loading this content" issue in iOS 13/12/11, there may be number of possibilities for the problem.
Hi - I am having serious issues downloading and streaming content on my Deco x60. In particular, streaming or downloading content on Netflix is a problem (on my ipad, iphone, and tvs). I frequently get an error. I have also tried changing my IPv4 DNS, turned off (and on) beamforming and fast roarming.
In addition to the netflix issues, other streaming services sometimes do not work. Finally, when I try to download large files for work, it only downloads 3-5MB of the total and then stops and says download failed.
On all of the devices, other services, such as google, youtube, etc. work and have no issues. And when I test the internet speed, it says I have no problems, with over 100 Mbps down and 40 mbps up. Thank you for your help.
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